Voucherify Features

Voucherify

1:1 personalized promotions made simple

4.71/5 (17 reviews)

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API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Authentication
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Client Portal
Communication Management
Contact Management
Customer Activity Tracking
Customer Database
Customer History
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Fields
Customizable Templates
Dashboard
Data Import/Export
Discount Management
Drip Campaigns
Email Distribution
Email Management
Email Marketing
Employee Referral Management
Event Triggered Actions
Feedback Management
Fraud Detection
Gamification
Gift Card Management
Historical Reporting
Historical Trend Analysis
Incentive Management
Lead Engagement
Loyalty Cards
Loyalty Program
Member Portal
Membership Management
Mobile Access
Multi-Channel Marketing
No-Card Loyalty System
Promotions Management
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Referral Tracking
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Reporting/Analytics
Rewards Management
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API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Authentication
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Client Portal
Communication Management
Contact Management
Customer Activity Tracking
Customer Database
Customer History
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Fields
Customizable Templates
Dashboard
Data Import/Export
Discount Management
Drip Campaigns
Email Distribution
Email Management
Email Marketing
Employee Referral Management
Event Triggered Actions
Feedback Management
Fraud Detection
Gamification
Gift Card Management
Historical Reporting
Historical Trend Analysis
Incentive Management
Lead Engagement
Loyalty Cards
Loyalty Program
Member Portal
Membership Management
Mobile Access
Multi-Channel Marketing
No-Card Loyalty System
Promotions Management
Real Time Analytics
Referral Tracking
Reporting & Statistics
Reporting/Analytics
Rewards Management
Segmentation
Software Development
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Template Management
Third Party Integrations
Workflow Management
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0 reviews

Voucherify Feature Reviews

17 reviewers had the following to say about Voucherify's features:

Subhahsis D.

Voucherify - a great product that fills a niche gap in eCommerce

2021-03-23

Future enhancements 1) Ability to publish coupons for customers • Ability to publish coupons from the coupon creation screen for a segment of customer • Ability to delete a publication for a coupon from a customer or customer segment 2) Dashboard • Display redemptions individually for all the active coupons • Display redemptions for expired coupons • Display Total $ value of discount offered vs total order value received. 3) Redemptions • Search criteria for Filtering based on Coupon code • Search criteria for filtering based on customer (source id) or Customer name • Columns for the “Discount Amount” and “Order Total” in the results set 4) Customers • Ability to delete multiple customers at a time from the customer list 5) Orders • Ability to display the discount amount along with other order details • Ability to list the orders-based Source ID or order number of the calling system • Search criteria based on the Source ID, Coupon, and Order number

Pros

1) The design, the service based design and the traceability of each of the calls greatly help us troubleshoot 2) The role authorization was also very robust in terms of flexibility. 3) Performance of the service call was great. 4) The concept of meta-data, this help us customize the product for our account specific coupons. 5) The redemption log and internal linkages, redemptions are not impacted even if the old coupons were deleted. 6) Import and export of data worked like a Charm every time, even with special characters.

Cons

1) Search feature within the coupons, customer was not great, we struggled many times to locate the data 2) Redemption table did not had search capabilities, difficult to analyze the data 3) The new design made it more complicated to setup a coupon, also there were bugs on different bowers like IE. 4) Analytics was not robust to suit our needs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Graham L.

Great tool for our voucher management

2019-01-28

We are managing all our voucher needs via Voucherify. It replaced an old Wordpress Solution and we have not looked back. Excellent customer service.

Pros

Stable API on multiple platforms.

Cons

Slightly quirky UI for handling downloads in the dashboard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Logistics and Supply Chain company, 11-50 employees)

Looking forward to trying out more

2019-02-07

Pros

Simple UI, powerful API, useful integrations

Cons

Nothing at the moment, we're looking into expanding the integration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael E.

Great feature set and

2020-10-06

Pros

Voucherify's feature set aligned very well with our immediate need of quickly distributing credits to thousands of our customers impacted by the Covid-19 pandemic.

Cons

Additional functionality in the file import would have marginally simplified our initial data load, but we were able to get everything done through their API.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Public Relations and Communications company, 51-200 employees)
Verified Reviewer

Customizable app for generating promo codes and discounts

2018-05-11

Pros

Voucherify is a highly customizable marketing automation app.

Cons

While it is highly customizable, it also requires someone with coding and technical knowledge to be able to utilize the program fully.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Eetu B.

Excellent software

2019-01-08

Pros

Great UI and API. Easy to use and reliable.

Cons

I can not point anything that I dislike.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan S.

Voucherify is a great service that works really well for us. Support is amazing!

2018-07-09

APIs and webhooks that work really well.

Pros

The APIs and webhooks work great and as advertised.

Cons

The dashboard has some odd UX but other than that all is great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
NICK W.

Good product but needs some improvements

2020-01-30

I would like to see a test mode where you can wipe all the data (apart from the campaign settings etc) and make changes to some settings that become fixed.

Pros

Once up and running it is easy to use and the API is pretty comprehensive

Cons

It is a bit of a minefield for integrating with Woocommerce.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from voucherify


Thanks Nick! We'll be improving Woocommerce integration later this year.

Read more
Hanne P.

We compared many suppliers and Voucherify is by far the best!

2018-11-21

Highly recommend, very easy to use and the support is great!

Pros

Voucherify was very easy to add to our software and coupons and git cards can be created with many variations in just minutes. Dashboard easy to control.

Cons

Haven't noticed yet anything that couldn't be solved with the support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alicia C.

Voucherify offers customer loyalty solutions with their referral and loyalty programs.

2020-09-29

We use Voucherify to set up sale campaigns, our referral program and gift voucher program. Campaigns can be set up easily and planned far in advance with Voucherify’s start and end date options. Voucherify offers solutions to help manage customer discount programs and with their customer support has been a program we use daily.

Pros

Generating both one off and bulk codes can be done with ease. Campaigns allow multiple discount levels allowing you to reward your most loyal customers. Customer support is helpful and knowledgeable.

Cons

The search tool is case sensitive and does not search partial codes which can be a hindrance with multiple people setting up campaigns and issuing codes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Simon S.

Great tool and a wonderful team

2021-04-22

Rare SaaS company with affordable solution and amazing support.

Pros

Voucherify allows our marketing team to easily distribute even complex promotional campaigns to our users without any additional development efforts. The team was super helpful, supportive and always replies within minutes! The team even offered us a great deal of help and affordable options with special requests during a TV show. Overall outstanding service, highly recommended.

Cons

Tool is very powerful, so UI can be a little overwhelming during the first few sessions, but great online resources and support are always available you along the way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Isaac H.

Great product

2021-02-16

Great customer service overall

Pros

There are many features to choose from in order to adapt to your business

Cons

It costs a good amount for me to develop it into my site

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

A developer focused SaaS product with a solid API

2018-07-05

Pros

It simplifies the work in implementing a voucher, referral and discount system. The team, support team, and CEO are incredibly responsive and fast to fix issues!

Cons

There's a few webhooks and api calls we would like to see added, but the team have already given us a rough date on release!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alona S.

Makes offering promotions to our customers a breeze

2018-07-05

Pros

Super easy to integrate with.

Cons

Would love to have a bit more flexibility in how we set up promotions and the ability to delete and then reuse a promo code name.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Frits K.

Works perfect! Great software

2018-07-05

Pros

The flexibility of the software is great. We can generate coupons within a minute now, with all kind of requirements.

Cons

It all works like a charm, our integration could improve, but thats on our side only.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Georgia Y.

Enabling Growth Initiatives

2020-04-22

Excellent, great and supportive team and valuable product

Pros

This software makes it exponentially easier for us to build promotions that either grow our user base or revenue.

Cons

The platform takes a little bit of training as it's not completely intuitive. It would be great to have live support on the program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from voucherify


Thank you Georgia!

Read more
Tatel V.

We are very pleased with Voucherify. It has made our life easier.

2018-07-09

Now the marketing team can manage the vouchers without having to talk to the developers. We got freedom!

Pros

It's very easy to use and you can create campaigns practically with no effort and in no time.

Cons

I would like to see the referral programme get developed a bit more so it is not just an email but also the possibility to share via other channels like social media or even WhatsApp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more