Website Toolbox Reviews

Website Toolbox

Cloud-based community forum platform

4.41/5 (70 reviews)

Tanya Alexander

Very strong forum utility with outstanding customer support

Used daily for 1-2 years
Reviewed 2019-07-30
Review Source: Capterra

We use Website Toolbox as our company's user forum - we contacted them in the midst of a site re-design, requesting assistance with porting *years* of past historical forum posts and user accounts from a crumbling platform crippled by spam users, not expecting that they not only could do this, but facilitated it and lost no data. Customer support with this company is consistently the best I've experienced in 20+ years as a web developer - highly responsive, very knowledgeable, does not drop the ball on issues. Any questions I've had have been answered promptly and thoroughly, any issues have been rectified. Our website is well over 500 pages, with full e-comm and locator functionality - of the four main components I deal with in managing the project, Website Toolbox's user forum is the least costly, least time consuming, highest performing component, hands down.

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Website Toolbox

Cloud-based community forum platform

Larry Larson

Forum User only

Used daily for 2+ years
Reviewed 2018-10-26
Review Source: Capterra

They respond to support requests in a reasonable amount of time. They resolve issues on their end quickly. Communicating with my users has helped smooth a lot of potential issues.

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Website Toolbox

Cloud-based community forum platform

Anonymous

LOVE Website Toolbox!

Used daily for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

Our website forum is integral to our sales. As customers post photos on our forum it encourages others to buy the product. The forum provides a great customer community. It includes members from all around the world.

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Website Toolbox

Cloud-based community forum platform

Wendy M

A True Asset

Used occasionally for 2+ years
Reviewed 2019-08-06
Review Source: Capterra

We all love it! As the Admin, I find it very easy to use and create content for the users. The users all love the ability to chat and get info from each other.

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Website Toolbox

Cloud-based community forum platform

Petra Link

Issues with email receiving

Used daily for 2+ years
Reviewed 2019-08-06
Review Source: Capterra

Useful but too many issies

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Website Toolbox

Cloud-based community forum platform

David Boyce

Reliable and flexible, with good customer support.

Used daily for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

I run a discussion forum connected with a website. I have found the platform to be completely stable, and whenever I have had a technical query it has been quickly resolved.

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Website Toolbox

Cloud-based community forum platform

Anonymous

Website Toolbox

Used daily for 1-2 years
Reviewed 2018-10-23
Review Source: Capterra

The overall platform has worked well for what we needed. I did have a period of time that users were unable to login and our forum was inactive for about a month. Besides the few small glitches I have had, it has been a great product and the customer service works hard to solve your issues.

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Website Toolbox

Cloud-based community forum platform

Wayne Dean

Two Forums

Used daily for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

The experience has been good with Website Toolbox is just a shame that Facebook has pretty much done away with forums.

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Website Toolbox

Cloud-based community forum platform

Cliff Shelton

Website Toolbox was the only choice for me

Used weekly for less than 6 months
Reviewed 2019-08-09
Review Source: Capterra

I was able to make a forum for my friends and I after struggling for several months trying to figure out BBEdit and other software like that. This was really, really helpful in fixing my problems. It's not without its flaws, but it's good enough for me!

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Website Toolbox

Cloud-based community forum platform

Jeffery Payne

A nice, easy to use software package to setup and manage forums

Used daily for 2+ years
Reviewed 2019-07-30
Review Source: Capterra

Our group is just a hobby group so wanted software that was easy to use and maintain. Love the software and the customer support is outstanding

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Website Toolbox

Cloud-based community forum platform

Nate Sheridan

Easy to use software and packed full of features

Used daily for less than 6 months
Reviewed 2019-07-30
Review Source: Capterra

The initial set-up was easy and straight forward. It took a bit of time getting use to the software as it doesn't operate in any similar way to previous software I have used. There were some parts ion the setup I really struggled with however I over came these with the help of the excellent customer support.

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Website Toolbox

Cloud-based community forum platform

Don McCunn

Great Forum

Used daily for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

I use my forum as a support service for my non-fiction how-to books. I use to run online classes using Moodle. But it was technically cumbersome. If I wasn't semi-retired, I would definitely explore the possibility of using a forum from this service for paid online classes.

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Website Toolbox

Cloud-based community forum platform

Jeff Janssen

Forum

Used daily for 2+ years
Reviewed 2018-10-26
Review Source: Capterra

We just use it as a conversation and communication tool.

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Website Toolbox

Cloud-based community forum platform

Nicholas Kelly

Feedback

Used daily for 2+ years
Reviewed 2018-10-26
Review Source: Capterra

The ability to add HTML/CSS to format the look of the site to match own personal website.

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Website Toolbox

Cloud-based community forum platform

cathie clarkson

Use it a lot!

Used monthly for 1-2 years
Reviewed 2019-07-30
Review Source: Capterra

I'm glad you have a tool like this - but I'm sure I'm using uniquely.

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Website Toolbox

Cloud-based community forum platform

Sean Donnelly

Good for basic forum software

Used daily for 2+ years
Reviewed 2018-10-26
Review Source: Capterra

Inexpensive, yet had the basics we needed. Fairly easy to use out of the gate.

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Website Toolbox

Cloud-based community forum platform

Dan Malcore

The Hyperacusis Network

Used daily for 2+ years
Reviewed 2018-10-28
Review Source: Capterra

Good way for people all over the world to communicate.

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Website Toolbox

Cloud-based community forum platform

Michelle McFarland

Excellent upgrade from our last forum

Used weekly for 2+ years
Reviewed 2018-10-26
Review Source: Capterra

Overall we are very pleased with Website Toolbox!

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Website Toolbox

Cloud-based community forum platform

Clay Daniel

Easy to set up. Lots of options.

Used daily for 2+ years
Reviewed 2019-08-08
Review Source: Capterra

I run a fan forum out of my pocket. This is inexpensive in relative terms to others I’ve seen. It gives me options to customize to the fan experience.

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Website Toolbox

Cloud-based community forum platform

Steven Heeter

Review

Used daily for 1-2 years
Reviewed 2018-10-26
Review Source: Capterra

The speed with which it is set up. The access to chat support is one of the reasons I am still here

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Website Toolbox

Cloud-based community forum platform

Paige Della-Franca

Farmers Agricultural Forum

Used weekly for 1-2 years
Reviewed 2019-08-06
Review Source: Capterra

It does serve as a resource for new farmers however it’s hard to keep people engaged because the posts do not automatically feed into other social media. First year I did not have a lot of traffic, this year I’ve had a lot more and the negative feedback I’ve gotten from users is embarrassing. I feel trapped because I can understand their frustrations but I can’t do anything about it.

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Website Toolbox

Cloud-based community forum platform

Allen Tubbs

Support Forum for Industrial Automation

Used weekly for 2+ years
Reviewed 2019-07-30
Review Source: Capterra

We are still growing our presence among our customers with the forum. I hope to start using it more effectively in the future.

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Website Toolbox

Cloud-based community forum platform

Mark Lafferty

Great forum software for small businesses

Used weekly for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

The Website Toolbox forum provides access for our users to discuss clinical issues and questions pertaining to our services.

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Website Toolbox

Cloud-based community forum platform

Tim Murphy

Great Forum Providor

Used daily for 2+ years
Reviewed 2018-11-06
Review Source: Capterra

WT has been responsive to any problems. Great experience as we enter out 10th year with them.

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Website Toolbox

Cloud-based community forum platform

Kitty Kilian

Better than most forums, but still not ideal

Used daily for less than 6 months
Reviewed 2018-10-23
Review Source: Capterra

Good, quick support. Annoying that the last few things take so long.

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Website Toolbox

Cloud-based community forum platform

Anonymous

A Solid Forum Platform

Used weekly for 2+ years
Reviewed 2018-10-26
Review Source: Capterra

The forum is a place for our users to share ideas and ask questions about how to use our product. It works really well for that.

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Website Toolbox

Cloud-based community forum platform

Ian Ippolito

Excellent service and product

Used daily for 6-12 months
Reviewed 2019-06-11
Review Source: Capterra

The software does everything needed and is a 10 out of 10. But where it really shines is when you have an issue or question and you need to contact support. They are always extremely courteous, helpful and do their best to assist you. That makes it an 11 out of 10! Highly recommended.

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Website Toolbox

Cloud-based community forum platform

Jeff Marlowe

Customer service

Used weekly for 1-2 years
Reviewed 2018-10-26
Review Source: Capterra

Website Toolbox

Cloud-based community forum platform

John Shook

Great and simple product for creating forum

Used daily for 2+ years
Reviewed 2018-10-29
Review Source: Capterra

Ive been a website toolbox subscriber for many years, I find it easy to use and once you get your forum setup, it just runs flawlessly.

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Website Toolbox

Cloud-based community forum platform

Anonymous

Easy to use, quick setup, affordable

Used weekly for 2+ years
Reviewed 2018-10-30
Review Source: Capterra

I have been using Website Toolbox for 4-5 years and have been very happy with it. The few times I needed customer service, they were responsive and fixed the issue. I highly recommend this software and would make the same decision to use it again.

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Website Toolbox

Cloud-based community forum platform

Kev Behr

A none IT person in IT land

Used daily for 6-12 months
Reviewed 2018-10-23
Review Source: Capterra

This is not a business, but a forum for Motorhome owners and the overall experience is excellent.

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Website Toolbox

Cloud-based community forum platform

Jim Kingston

Easy to build Forum Tools

Used daily for 6-12 months
Reviewed 2018-10-23
Review Source: Capterra

Pretty damn good. It's always up. Help is fast at hand. Thumbs up

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Website Toolbox

Cloud-based community forum platform

Matt Hubbert

Very limited usability and scope for further development

Used daily for 6-12 months
Reviewed 2018-10-26
Review Source: Capterra

Website Toolbox

Cloud-based community forum platform

Colton Carlson

Wish I could give it 10 stars

Used daily for less than 6 months
Reviewed 2017-02-07
Review Source: Capterra

Let me start off by saying I have absolutely 0 experience in coding of any sort. The website I built for my community was easier than making a peanut butter and jelly sandwich. Every single time I ran into an issue I messaged the live support team (Austin) and he responded instantly ever time with a solution. The price is also fits my budget I'm surprised of how cheap it was actually for having 17 hour live support every day. Thanks for all the help my website looking better than I ever expected!

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Website Toolbox

Cloud-based community forum platform

Anonymous

Easy to setup and get going

Used daily for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

We moved from another bbs software platform and it was easy to setup and get running.

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Website Toolbox

Cloud-based community forum platform

Danielle Magestro- Musgrove

Great forum, easy to use and make a paid membership site.

Used daily for less than 6 months
Reviewed 2018-10-23
Review Source: Capterra

Support was super helpful and I had zero snags getting things setup. It's been a breeze honestly.

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Website Toolbox

Cloud-based community forum platform

Anonymous

Website Toolbox

Used weekly for 2+ years
Reviewed 2018-10-26
Review Source: Capterra

Replaced old Forum site.

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Website Toolbox

Cloud-based community forum platform

Andy Brasted

East to setup and manage

Used weekly for 2+ years
Reviewed 2018-10-24
Review Source: Capterra

Using it for a small,club site. Great for meeting up and keeping everyone up to date. Much easier than lots of Stick posts in Facebook

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Website Toolbox

Cloud-based community forum platform

Anonymous

Non Profit Forum

Used weekly for 1-2 years
Reviewed 2018-10-26
Review Source: Capterra

Great experience using the tool so far.

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Website Toolbox

Cloud-based community forum platform

Joe McKlemurry

Website Toolbox Ease of Use

Used monthly for 2+ years
Reviewed 2018-10-26
Review Source: Capterra

We used to have a website that was very difficult to keep updated. We had an issue and found out that the software we were using was no longer supported. After talking with several folks and viewing several different forums, we decided that Website Toolbox was the driver we should use for our forum. Good decision!!

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Website Toolbox

Cloud-based community forum platform

Geoff Ziulkowski

Moved my forum to Website Toolbox

Used daily for less than 6 months
Reviewed 2018-12-26
Review Source: Capterra

We moved from other software after 12 years of ongoing grief. They had terrible tech support and were no help. Once connecting with Website Toolbox I'm so angry for the years of frustration we have endured. The export and import were conducted in a timely manner. Their tech support has been wonderful. I am not very technical at all. Their chat function has been the best. They are always very gracious and helpful. Best decision I have ever made for my forum to join with Website Toolbox.

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Website Toolbox

Cloud-based community forum platform

Patrick Anders

Works for Me

Used occasionally for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

Absolutely trouble free. Very affordable. Plenty of features. Excellent support.

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Website Toolbox

Cloud-based community forum platform

David Chin

Embedded discussions in e-learning packages

Used weekly for less than 6 months
Reviewed 2019-08-02
Review Source: Capterra

A little hard to get used to the admin vs user sites but ok after a while.

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Website Toolbox

Cloud-based community forum platform

Debra Corfield

Great way to keep in touch with your customers.

Used weekly for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

Have had the software for years. Always works great.

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Website Toolbox

Cloud-based community forum platform

Rosemary Alley

Board Portal

Used monthly for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

Easy to access place for us to post our Board Of Directors documentation

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Website Toolbox

Cloud-based community forum platform

Matt Finch

So elegant, professional-looking, user-friendly, and awesome!

Used daily for less than 6 months
Reviewed 2017-11-30
Review Source: Capterra

Well, I actually think that the themes and layouts could even look nicer. But I give it 5 stars because it really is quite amazing.

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Website Toolbox

Cloud-based community forum platform

Richard Johnson

Easy to get started

Used daily for less than 6 months
Reviewed 2018-10-23
Review Source: Capterra

We are widening our customer service ability - once the establishment ahs settled in, we will use the forum as the basis for an interactive help structure as well as a way of keeping in touch with and learning from our users/clients

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Website Toolbox

Cloud-based community forum platform

Dr Noel Ananthan

Great product

Used daily for 6-12 months
Reviewed 2019-08-13
Review Source: Capterra

Easy to set up and use. Consistent performance. Great support.

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Website Toolbox

Cloud-based community forum platform

don barone

Not impressed, especially with getting tech help

Used daily for less than 6 months
Reviewed 2018-10-24
Review Source: Capterra

To be honest I would move to another forum but have members now and don't want togo through the hassle of making the switch.

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Website Toolbox

Cloud-based community forum platform

Anonymous

Amazing customer service and product

Used weekly for 1-2 years
Reviewed 2018-11-27
Review Source: Capterra

integrates seamlessly into my website, wonderful customer service and support, easy to use from a user-standpoint as well as admin

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Website Toolbox

Cloud-based community forum platform

Anonymous

Good Product

Used weekly for 6-12 months
Reviewed 2018-10-24
Review Source: Capterra

Easy to use and understand. Easy to set up Good customization options

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Website Toolbox

Cloud-based community forum platform

Jan Wasowicz

This company, this product, this customer service is THE BEST!!

Reviewed 2017-02-15
Review Source: Capterra

They make everything so, SO simple and streamlined and support it extremely well with live chat whenever I'm logged on for set-up and admin work. Don't misinterpret "simple and easy to use" to mean this isn't an incredibly powerful tool - it IS!! The experience is like using an iPhone: simple, elegant, streamlined intuitive yet powerful underneath. Do as little or as much as you want with this tool. I am NOT a tech person and I got this installed, customized, and up and running in about 10 minutes. Can't say enough good things - and I never write reviews, good or bad, but Website Toolbox deserves these accolades!

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Website Toolbox

Cloud-based community forum platform

Jenny Willetts

Connection

Used weekly for less than 6 months
Reviewed 2019-08-01
Review Source: Capterra

I am using Website Toolbox to network people around Australia who are running similar projects to one that I piloted. It is helping us to help each other, answer frequently asked questions for everyone to see and give the opportunity for engagement and to develop best practice.

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Website Toolbox

Cloud-based community forum platform

Anonymous

Quick to get started

Used monthly for 6-12 months
Reviewed 2018-10-26
Review Source: Capterra

Ease of setup and initial configuration Simple for people to register and use

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Website Toolbox

Cloud-based community forum platform

Patrick Anders

Low cost, good feature set, excellent support.

Used monthly for 2+ years
Reviewed 2019-04-25
Review Source: Capterra

Low cost. Adequate feature set. Easy to use interface. Reliable. On those occasions when I could not figure out how to do something I was able to instantly access support personnel through their chat function that solved my issues right on the spot. I love that.

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Website Toolbox

Cloud-based community forum platform

Karen Murray

Easy to use, but needs better appearance

Used weekly for 1-2 years
Reviewed 2018-10-24
Review Source: Capterra

Website Toolbox allowed me to easily create a forum on my website and has served it's purpose. I will continue to use it, but I do wish it had a better overall appearance.

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Website Toolbox

Cloud-based community forum platform

Anonymous

Easy to use, Easy for customers

Used monthly for 1-2 years
Reviewed 2018-10-23
Review Source: Capterra

We have been using website toolbox for the forum feature for our condo association and its works beautifully.

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Website Toolbox

Cloud-based community forum platform

Tim Pohl

Easy And Quick

Used weekly for 1-2 years
Reviewed 2018-11-01
Review Source: Capterra

Easy to start and no big deal to navigate

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Website Toolbox

Cloud-based community forum platform

Kailey Brennan

Great Service

Used weekly for less than 6 months
Reviewed 2018-10-23
Review Source: Capterra

So far my experience has been really positive!

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Website Toolbox

Cloud-based community forum platform

Zachary O'Reilly

Website Toolbox forums review

Used weekly for 6-12 months
Reviewed 2018-10-27
Review Source: Capterra

It is easy to use and navigate around the website, including categories and subcategories. And it embeds nicely into my website.

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Website Toolbox

Cloud-based community forum platform

Bert Marshall

Website Toolbox Review

Used monthly for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

I spent an hour inside the toolbox the other day making changes to my forum with no negative issues.

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Website Toolbox

Cloud-based community forum platform

Sam Jones

Works for me

Used monthly for 2+ years
Reviewed 2018-10-25
Review Source: Capterra

Helps my business

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Website Toolbox

Cloud-based community forum platform

Felipe Madrigal

This integrates with Memberspace and it's amazing

Used weekly for free trial
Reviewed 2019-04-26
Review Source: Capterra

We were looking for a forum tool that seamlessly integrated with our membership platform and this is IT. Really really great experience!

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Website Toolbox

Cloud-based community forum platform

Anonymous

Web site tool box

Used monthly for 2+ years
Reviewed 2018-10-26
Review Source: Capterra

Online forum for users

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Website Toolbox

Cloud-based community forum platform

Jillian Burnett

Website Toolbox Review

Used occasionally for less than 6 months
Reviewed 2019-07-31
Review Source: Capterra

pretty good. wish they had stated the issue with connecting it to the website, but customer support helped fix it!

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Website Toolbox

Cloud-based community forum platform

Mike Ramsey

Mike's Review

Used monthly for less than 6 months
Reviewed 2018-10-23
Review Source: Capterra

I am new to Website Toolbox but so far it works well with one exception I described above.

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Website Toolbox

Cloud-based community forum platform

nicole marusak

Their customer support is stellar!

Reviewed 2017-02-03
Review Source: Capterra

I was unsure of who to sign up with for a chat room. I did not expect this great of service for such great prices.. they went above and beyond my expectations. I am not that tech savvy and they helped every step of the way.The live chat was why i signed up with them. It shows me they take the chatting seriously.

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Website Toolbox

Cloud-based community forum platform

Jeremy Wells

Great Support

Reviewed 2017-02-27
Review Source: Capterra

I am new to web forums, and have needed a lot of help from websitetoolbox's support. They have been great! Thanks to all their staff.

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Website Toolbox

Cloud-based community forum platform

michael jhonson

Rating only

Reviewed 2018-12-30
Review Source: GetApp


Website Toolbox

Cloud-based community forum platform

Mary Bryant

Rating only

Reviewed 2018-05-27
Review Source: GetApp


Website Toolbox

Cloud-based community forum platform