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Overview

Category Leaders

WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking, content...

Category Leaders

FareHarbor provides industry-leading online ticketing and booking solutions for tours, activities, attractions, and events....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

4

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

8,709

4,204

783

92

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

5

4

3

2

1

862

121

15

3

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

It's a pleasure to use WordPress for a person who does not know to code, all the features are just great. I just enjoy working with WordPress whenever I work on it.

AM

Amit M.

What I like most: thousands of free plugins to make all of your functionality dreams come true, ease of use, support everywhere you turn, highly motivated “community” helps each other.

AK

AMY K.

If you're good with coding, WordPress can be a really useful tool to help build a website that looks sleek and sexy.

AR

Anonymous Reviewer

Pros

It has strong features that does almost anything you could wish from a solution like this one. Software is excellent and it comes with premium custom support.

RP

Ricardo P.

So far I really appreciate the help offered by those assigned to help set up our company w/a new reservation system that we hope will be much more user friendly for both us and our customers.

RS

Rocky S.

They care deeply about our success as a business and we feel the love and support from their staff as we grow our business and partnership with their company.

CS

CHRISTINA S.

Cons

The biggest problem with WordPress is the lack of understanding that it is a blog software.

Diego V.

We've found ourselves stalled out badly with problems at times because a theme or plugin had terrible support.

Kurt H.

Wordpress is really limited in its features and functionalities. More than that, the support for customers is bad.

BR

Barbara R.

Cons

Also the fact there were so many small mistakes when buiding it, (we've had to ask to fix the same mistake more than one time because one thing got solved but created another problem).

HT

Hugo T.

The obvious one complaint is that FH charges customers who make a booking online (on my website for example) a 6% fee, totally seperate and additional to any tax, which adds up.

SG

Sean G.

I thought it was overreaching to think that after submitting my information that I would be up and running in a week. I was gladly proven wrong.

MM

Mindy M.

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features42
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Management
  • Alerts/Notifications
  • Audio File Management
  • Auto Update
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Channel Management
  • Collaboration Tools
  • Content Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Design Management
  • Discount Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Management
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • File Management
  • Full Text Search
  • GDS/OTA Integration
  • Group Reservations
  • Group Scheduling
  • Image Editing
  • Inventory Management
  • Invoice Management
  • Landing Pages/Web Forms
  • Mobile Access
  • Mobile Ticketing
  • Moderation
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Online Booking
  • Online Booking Tools
  • Online Payments
  • Online Store Builder
  • Online Ticketing
  • Package Creation
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Post Management
  • Pre-built Templates
  • Pricing Management
  • Promotions Management
  • Rate Management
  • Real Time Analytics
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Resource Management
  • Room Booking
  • SEO Management
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Subscription Management
  • Survey Builder
  • Text Editing
  • Third Party Booking
  • Third Party Integrations
  • Ticket Reservations
  • User Management
  • Vendor Management
  • Version Control
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features69
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Management
  • Alerts/Notifications
  • Audio File Management
  • Auto Update
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Channel Management
  • Collaboration Tools
  • Content Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Design Management
  • Discount Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Management
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • File Management
  • Full Text Search
  • GDS/OTA Integration
  • Group Reservations
  • Group Scheduling
  • Image Editing
  • Inventory Management
  • Invoice Management
  • Landing Pages/Web Forms
  • Mobile Access
  • Mobile Ticketing
  • Moderation
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Online Booking
  • Online Booking Tools
  • Online Payments
  • Online Store Builder
  • Online Ticketing
  • Package Creation
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Post Management
  • Pre-built Templates
  • Pricing Management
  • Promotions Management
  • Rate Management
  • Real Time Analytics
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Resource Management
  • Room Booking
  • SEO Management
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Subscription Management
  • Survey Builder
  • Text Editing
  • Third Party Booking
  • Third Party Integrations
  • Ticket Reservations
  • User Management
  • Vendor Management
  • Version Control
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations1120
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations13
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FareHarbor logo

FareHarbor

Perfect for Tour Operators!

Reviewed 2 years ago
Pros

Customer support, personalization, assistance, great team and company!

Cons

Being in Wordpress there are some extra customizations that cant be done, a bit hard to set up the pricing, bookings and availabilities but the customer support is always ready to help and support!

Vendor response

Hi Vincenzo - Thanks for sharing this review! FareHarbor was built for Tour Operators, such as yourself, and we are thrilled to see the impact it has made on your business. We are always happy to provide additional training if needed, do not hesitate to reach out if this is something you are interested in!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FareHarbor logo

FareHarbor

A software that help you beeing present and professional on line

Reviewed 2 years ago

They are professional, dedicated, and they created a great tool for all small-medium businesses that need to be present online with a professional webpage and a great back-office tool to manage the bookings. I really love their product and their service!

Pros

It is very personalized; the graphic is nice and clean; there are always tech team members ready to help you in a few hours; it is cheap.

Cons

sometimes communication is hard online and you need to be patient so the tech team can really understand what you would like from them to do on your webpage; sometimes it is hard to change the webpage on your own as they use the WordPress platform and it is slow to charge.

Vendor response

Hey there - thank you for your review! We value your feedback and will pass along your feedback to the team. Thank you for choosing FareHarbor!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FareHarbor logo

FareHarbor

Great support and helps run my business

Reviewed 2 years ago

At the time of implementation, I was looking for a product that could manage my workshop bookings and take payments. The product more than delivered on this aim and has given some added value boosts through integration with the likes of Google, TripAdvisor etc.

Pros

The integration of FareHarbor with my Wordpress website was simple to do and delivered in the timescales I was looking for. The interface provided to manage bookings and tours is very easy to understand and quite intuitive. If there is something that I'm not able to do then e-mail support is available and quickly resolves my problems

Cons

Nothing, FareHarbor has so far met all my business needs

Vendor response

Hi Richard - Thank you for taking the time to write this review! It is great to hear how FareHarbor has been able to meet all your business needs. Our software was designed to adapt to any need you might require!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FareHarbor logo

FareHarbor

Sleek Product with Quality Support

Reviewed 6 years ago

Our paintball facility was growing to the point where we needed an online reservation solution more sophisticated than standard contact form submissions. The team at FareHarbor helped us understand how to optimize our conversion process and integrate a more streamlined system. The FareHarbor tools are easy to understand and integrate into any website (ours is Wordpress powered). The support and education that comes along with using the product is top notch as well.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Matt, It's awesome that FareHarbor can be a part of your business growing and changing! Thanks so much for taking the time to write this, it's always nice to hear about a smooth transition to using the software. If you ever have any questions or feedback for us, hit us up! We are always here to help troubleshoot or talk about analytics and conversions. Thank you! Lauren

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FareHarbor logo

FareHarbor

"Solved SO MANY problems, all in one solution"

Reviewed 2 years ago

Recommend to any little and middle size business that work in team , or / and wants to work with affiliate or commercial, great for tourism, tour, surfschool, yoga teacher. We love them !

Pros

When you want to scale your little school to a bigger business, it's hard to fight with just a wordpress, all plugins proposed are or expensive, or incomplete, or not well coded. Fare harbor is all in one booking AND Management system that solve LOTS of concern you will have when trying to book with online payement. Also, the fact they only take commission on your actual booking (and not a fee) show that also bet on you somehow.

Cons

The admin system could of been a bit more "sexy" and it would of been a perfect

Vendor response

Benjamin! We appreciate you taking the time to write this review, we are thrilled to hear that FareHarbor has made such an impact on the Calhau Surf School. Our software was designed to help tour operators, such as yourself, grow your business! Thank you again for this amazing review and we look forward to continued success!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FareHarbor logo

FareHarbor

Beware -- This company will take your referral and steal your hosting client

Reviewed 2 years ago

Fair Harbor has been unwilling to return my calls, when I've talked to 4 people there on 4 different occasions

Pros

It works good for 2 other clients, but this time, they scabbed a site from me. I recommended a customer who has been satisfied client for several years. I recommended that we look for an easier ticketing system than he was running and recommended Fair Harbor. Next thing I know, I get an email from him telling me to send all my files to Fair Harbor. I called Fair Harbor and complained about unethical...

Cons

Their unethical behavior of stealing a hosting customer from a referred client.

Vendor response

Hi John - We are disappointed to hear about your experience. Please know that at FareHarbor, we hold ourselves to maintaining ethical business practices and corporate policies. While growing the FareHarbor family is one of our main goals, we would not do so dishonestly or unethically. Our sales team had been in contact with the client months prior to your referral. We did not steal your client, rather they chose to integrate our software with websites that we can also build.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FareHarbor logo

FareHarbor

5 Stars to Fare Harbor!

Reviewed 6 years ago

Wow what a positive difference Fare Harbor has made to our small tour company. We started our company about a year and a half ago, and were lucky enough to grow quite rapidly. We began life with a WordPress booking software add-on to our website, which was cumbersome and not as user friendly as we hoped. Errors were common and input was slow, so we looked for a solution with a lot more horsepower....

Pros

Sales increased after switching Good people to deal with Very organized and efficient Excellent transparency with guests Ease of use both internally and to guests

Cons

None reallly

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FareHarbor logo

FareHarbor

FareHarbor is the BEST in the Business-Bar None!

Reviewed 6 years ago

FareHarbor is top notch. From the day I spoke with Matt who helped me reassure my husband how creative and insync this booking software was to the level of patience Margaret had in teaching me the software, I have loved, loved, loved them! I like things to just work-the first time. i am no computer guru and FareHarbor has made it so easy to do my bookings it is unreal. I love the aesthetics of my website...

Pros

Ease of use 1.9% + 30 cents Swipe Fee Calendars are so customizable Social Professional Customer Support is off the charts amazing! Must be because some live in Hawaii? :0)

Cons

The one stickler I have that I have noticed is kicking my butt, maybe I am doing it wrong and just need to ask, but I wish there was an automatic tax rate button or something so I can always have the correct rate when charging my customer. I have to go in each time and manually change it and I must say I have forgotten to do so twice now and have caused my company some bad debt.

Vendor response

Thanks much for your review! We're so glad to hear that you've enjoyed using FareHarbor so far :) We'll send you an email so we can get a better idea of your needs for the automatic tax rate button- we would love to chat more about what would make the process easier for you. Thanks again, Jane

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FareHarbor logo

FareHarbor

Lightyears beyond Bookeo

Reviewed 5 years ago

Everything related to booking and reservation management, payment processing, etc.

Pros

Very deep, extensive functionality. It blows me away how much you can do with this software. The level of customization is mind boggling. We were formerly with Bookeo and it was alright, especially considering the low price, but it was quite simplistic and that caused us some frustrations. It was also pretty outdated in the user interface appearance. Fareharbor booking interface looks very slick...

Cons

I was very excited to hear about all the many impressive features they offer. What I didn't realize is that it takes a lot of effort to set them all up. Granted they can do ALL of the work for you, so you're in no way left on your own with any of it. But it does take time. I'm a do-it-yourself kind of person; Bookeo was 100% do-it-yourself and I was fine with that. I'm the type of person that doesn't...

Vendor response

Christopher, Thank you so much for the detailed review! We love hearing this kind of feedback from our clients, and appreciate you taking the time to lay out your experience. We're always looking to balance our catalog of features with overall ease-of-use. But know that we'll be here 24/7 while you learn your way around the more complicated features! Thanks again, Becca