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WordPress vs Sprout Social Comparison

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Overview

Category Leaders

WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking, content...

Category Leaders

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

4

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

9.3K

4.4K

815

102

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

562

5

4

3

2

1

297

204

47

6

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Great solution to build landing pages / small & big websites with low budget - but if you got the money the results will be amazing.
If you are a person who has many thoughts that you would like to publish or perhaps you like fashion and want to show that interest, then WorldPress is your best friend.
WordPress is really an amazing content management system, that allows you to build stunning and amazing websites within few hours.

Pros

A great onboarding experience and a lovely and simple user interface. Love the smart inbox feature on the platform.
Sprout Social also has very robust reporting for each platform and it has allowed me to have deeper insights into how our accounts and posts are doing. It's been a big lifesaver.
It's been a great experience so far. They also have a great support team that you can work with to ensure that you're utilizing all of the platform features as best as you can.

Cons

We've found ourselves stalled out badly with problems at times because a theme or plugin had terrible support.
The biggest problem with WordPress is the lack of understanding that it is a blog software.
As a result, I'm forced to disapprove and delete spam comments individually, and when you get hundreds of these kind of spam comments each week, you can imagine that it can be frustrating.

Cons

Very very disappointed and frustrated with the whole experience. Stick with FB and IG and don't waste your time and money.
Lack of support for enterprise. Difficult to scale up using this tool.
The only other tool I can think of which would be missing is SEO in terms of Social.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features48
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Assignment Management
  • Audience Targeting
  • Audio File Management
  • Auto Update
  • Automated Publishing
  • Automated Scheduling
  • Brand Guidelines
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Categorization/Grouping
  • Charting
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Content Sharing
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Design Management
  • Digital Asset Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Editorial Calendar
  • Electronic Forms
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • Full Text Search
  • Image Editing
  • Image Library
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Layout & Design
  • Media Library
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multimedia Support
  • Negative Feedback Management
  • Online Booking Tools
  • Online Store Builder
  • Performance Metrics
  • Post Management
  • Post Scheduling
  • Pre-built Templates
  • Publish Scheduling
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • SEO Management
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Subscription Management
  • Survey Builder
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Trend Analysis
  • User Profiles
  • Version Control
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Web Tracking
  • Website Hosting
  • Website Management
  • Workflow Management
  • Total features86
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Assignment Management
  • Audience Targeting
  • Audio File Management
  • Auto Update
  • Automated Publishing
  • Automated Scheduling
  • Brand Guidelines
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Categorization/Grouping
  • Charting
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Content Sharing
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Design Management
  • Digital Asset Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Editorial Calendar
  • Electronic Forms
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • File Sharing
  • Full Text Search
  • Image Editing
  • Image Library
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Layout & Design
  • Media Library
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multimedia Support
  • Negative Feedback Management
  • Online Booking Tools
  • Online Store Builder
  • Performance Metrics
  • Post Management
  • Post Scheduling
  • Pre-built Templates
  • Publish Scheduling
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • SEO Management
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Subscription Management
  • Survey Builder
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Trend Analysis
  • User Profiles
  • Version Control
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Web Tracking
  • Website Hosting
  • Website Management
  • Workflow Management

Integrations

  • Total integrations1425
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations21
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WordPress logo

WordPress

Practice, useful and easy

Reviewed 5 years ago

Write to differents social media about entertaiment, politics and life social

Pros

Me gusta cómo ayudar al redactor a escribir fácilmente. Su proceso es tan práctico y su diseño es muy cómodo para los humanos

Cons

I have scary in a moment I touch something for wrong and delete everything. The advertising produces me cluster effect and I want to close the program. I'm very desesperated looking for the keyword and the green light to the traffic lights

AA
AvatarImg

Ahmed A.

Computer Software, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WordPress logo

WordPress

Definitely good

Reviewed a year ago
Pros

Easy to use, easy to write, fast for the price

Cons

Difficulty in writing symbols and not sharing on social media sites

ch
AvatarImg

chandler h.

Consumer Goods, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

WordPress logo

WordPress

Why do you need this anymore

Reviewed 7 years ago

Use to have a wordpress webpage, now there are plenty of other options available, that are less of a hassle. Lost too much time with the plugins in the past, rather stick with a better suite option. SquareSpace for instance. Moreover, social media is now often the first interaction potential customers will have, so my focus is more on that end. The rise of various online marketplaces, Etsy, OpenSky, Amazon, etc. is as important as your company website.

Pros

Easier than having to code and work with a developer, can have a designer instead. Also you probably already have a graphics/designer person.

Cons

Is it really necessary? Between suites, marketplaces, and social media, why?

AR
AvatarImg

Verified reviewer

Computer Games, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WordPress logo

WordPress

Wordpress

Reviewed 5 years ago

I'm very happy with Wordpress it is a lot better than other free or so-called free websites.

Pros

I like the ability to choose what my website looks like and how easy it is to publish my BLOGs.

Cons

I wished it had more to share with my social media sites.

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Mbuso N.

Telecommunications, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WordPress logo

WordPress

Wordpress

Reviewed 4 years ago

super

Pros

Its a fantanstic tool to disign you website or bloogg.

Cons

Ist very easy to use, and can connect to other social media websites API

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Tithia L.

Wholesale, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WordPress logo

WordPress

Wordpress is good for new website user.

Reviewed 5 years ago

Social Media Marketing and branding my business.

Pros

Wordpress is good software for website platform which it is easy to use and catch up. I am a new user of it but I can work on it after a few weeks. There is plenty of plugin and theme available in the market. It is easy to use and work on a website for both developer and user experiences. I would recommend for you if you are looking at content management services. Cheers

Cons

It is costly for custom plugin and theme.

MS
AvatarImg

Matthew S.

Financial Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WordPress logo

WordPress

Great functionality!

Reviewed 7 years ago

An excellent platform! Can be a little hard to get the full benefit from for those less familiar with more advanced online work. But once you get going, it is a very fluid and fun set up. It integrates well with other social media making it easy to be efficient across different platforms.

Pros

Integration with social media, solid customer service

Cons

Need to be quite savvy to get full benefit

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April J.

Facilities Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

WordPress logo

WordPress

Wordpress is good

Reviewed 2 years ago

We were able to keep a blog up and running until we moved to Thyrv which incorporated our website and blog

Pros

I like that I can write and share blogs for our company within the software. You can add pictures and videos within your blog

Cons

Wordpress likes to unlink itself from your social media platforms so you spend so much time relinking

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Nidhi M.

Information Technology and Services, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

WordPress logo

WordPress

Easy to manage with PHP & SQL

Reviewed 5 years ago

Good experince.

Pros

Responsive Design Social Sharing Features Multiple Page Styles

Cons

Navigating through WordPress web design, development and maintenance can be challenging,

OR
AvatarImg

Oliva R.

Education Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

WordPress logo

WordPress

Writing a blog

Reviewed 5 years ago

I used it to start a blog to be able to get my voice out their. It made it easy to share to different social media pages.

Pros

It was easy to start a blog and start my own site. Also very easy to navigate

Cons

Once I shared it on social media it made it difficult for other people to navigate my site

AR
AvatarImg

Verified reviewer

E-Learning, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

WordPress logo

WordPress

"Before you write "

Reviewed 3 years ago

This is amazing platform for me where I express my thought and share with everyone.

Pros

This is the only software for freshers as well as for everyone who has interested in write for society.

Cons

Add some common links with other social media platforms.like Facebook, instagram, whatsapp.so viewers can easily give feedback on post.

DR
AvatarImg

Dana R.

Architecture & Planning, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

WordPress logo

WordPress

Worpress Review

Reviewed 4 years ago

Exceptional results.

Pros

Quality is top notch. Allows linking. Social media connectivity.

Cons

Difficult to navigate. Wait time to upload/dl is lengthy

KR
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Kathy R.

Government Administration, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WordPress logo

WordPress

Bloggers necessarity

Reviewed 3 years ago

Started using college blog have used blog for companies

Pros

It’s very easy for new blogger to use. It is the most popular blogging tool and very easy to set up and use

Cons

Can be time consuming to add social media and photos, harder to embed advertisements,It’s great start to blog

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Megan G.

Financial Services, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WordPress logo

WordPress

WordPress is the best CMS

Reviewed 3 years ago

Wordpress easy to use to create your website, make yourself known on all known social networks since there are free plugins to integrate the main social networks to wordpress and thus increase visits to the web.

Pros

I like Wordpress since it is the easiest CMS to use, it doesn’t require so much technical knowledge, I could say that its 3 main advantages are: 1- it is optimized for SEO more than any other CMS. 2- there is an enormous amount of Plugins available for many things. 3- there is a huge catalog of themes to choose the design that best suits any topic. With wordpress creating a website is very simple, whether it is a business website or a personal blog, something I like is that migrating from one hosting to another with wordpress is easier than other CMS, in terms of security Wordpress has native support for HTTPS certificates, which makes it easier and improves the trust for visitors, which is why Wordpress is the most popular CMS and according to statistics epose 60% of the market share.

Cons

Something I don't like about wordpress is that many of the plugins and themes have to be updated manually, this sometimes takes time. Another issue is that if you have a problem and want support is somewhat complicated, it is easier to search the internet for a solution than to contact support.

JL
AvatarImg

Julian L.

Capital Markets, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

WordPress logo

WordPress

Super-flexible, fairly intuitive!

Reviewed 3 years ago

Text-based website as a platform for an advocacy initiative.

Pros

Once installed (which non-technical people may need help with), most of us will find WP a super-flexible - countless themes & plugins available - & fairly intuitive way of getting their thoughts out to the world...

Cons

Absence of social media integration - lots of plugins available, but would much prefer this to be included in the core installation.

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Steven M.

Security and Investigations, 10,001+ employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WordPress logo

WordPress

Great For Blogging

Reviewed 4 years ago

I love the freedome of writing my blogs. I use it everytime on my spare time.

Pros

I like that you can write informative blogs or write opinionated blogs on a free site in which gives you links and options to make money for your blogs.

Cons

Certain social media outlets has changed their policy of sharing your link when you want folks to visit your site.

LJ
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Laurie J.

Hospitality, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WordPress logo

WordPress

Super easy

Reviewed 3 years ago

Love being about to set up my post in advance to social media.

Pros

I love being able to schedule my post to social media sights in advance and then not have to worry about them.

Cons

It can be a little confusing to use until you get the hang of it. Don't change anything else because then it will be even more confusing.

TP
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Terrance P.

Internet, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

WordPress logo

WordPress

Easy Website Builder

Reviewed 4 years ago

WordPress is OK. It's just that sometimes it feels like a social network.

Pros

You can simply make a website whether you're looking for a basic design or a more advanced design and use your WordPress site as your official website.

Cons

Free URL is a long and it can throw people off when visiting your site. Would have to pay just to get a more flexible URL.

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amarachi o.

Writing and Editing, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WordPress logo

WordPress

A super Content Management System everyone needs!

Reviewed 4 years ago

Well, my experience is an intriguing one. It has an integrated link management system that directly displays my posts on my Facebook page and other linked pages. It simplifies formatting and styling of texts by converting regular texts to smart quotes. Also, I like the fact that I can make a draft, save it and upload later.

Pros

It has an interactive interface for me and my website visitors. It has made web content writing and email marketing a lot easier.

Cons

At first I found it stressful to link my social media accounts like LinkedIn, Facebook to it but that was then.

KB
AvatarImg

Kandice B.

Law Practice, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WordPress logo

WordPress

Great tool for blogging

Reviewed 5 years ago

Allows us to easily handle our social media without having to be software experts.

Pros

Wordpress is easy to use. we use it to quickly publish attorney profiles and blogs. We can edit text easily and in corporate links and photos in a snap!

Cons

The only issue I have is the amounts of updates. It seems I always have to update. They are easy updates though.

JS
AvatarImg

Juan S.

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

WordPress logo

WordPress

It is the most effective software when it comes to managing any website.

Reviewed 5 years ago

I save money because I can manage my blog that also feeds my social networks.

Pros

It is easy to manage and operate, due to its high demand and widespread use it is very easy to learn how to manage it. My blog works with PHP language and it is easy to manage thanks to this system. Its benefits are almost endless, from managing several blogs to having your own website, from having templates to be transformed, to the possibility of constantly editing your content.

Cons

There is little or nothing that can be said against wordpress, as the management system is the best and I dare not explore other options because it seems unnecessary.

SW
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Sierra W.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WordPress logo

WordPress

Perfect Hosting and Blogging Software

Reviewed 5 years ago

Wordpress has been vital to our non-profit organization as it allowed us to start a webpage for free and blog about our organization's endeavors. It allowed for a great transition into getting a domain name and continues to be a great platform for us.

Pros

The software and service is free to use which is great for non-profits. Using ".wordpress.com" felt more legitimate and professional compared to other blog software domains since Wordpress is well known and reputable. It was also extremely easy to get started and learn the software. I appreciate all of the features made available at such a great value. Especially the free layouts and presets which look sleek and cool.

Cons

There was nothing I did not like about Wordpress but I do wish they would add more social media type features for networking.

NE
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Nathaniel E.

Nonprofit Organization Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

WordPress logo

WordPress

Integrates Well With Website

Reviewed 4 years ago

Having a good looking blog that works well with your website is essential to driving traffic to your site. Wordpress is the way to go!

Pros

- Easy to set up with my Squarespace website. - Drives more traffic to my site by enhancing our profile in Google searches. - Simple to use. - Features such as adding tags, SEO optimization and links are easy to set up.

Cons

- The pictures offered don't always work well. - The link to post to social media immediately as I post blog hasn't worked for awhile.

PW
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Patrick W.

Arts and Crafts, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WordPress logo

WordPress

Working with WordPress

Reviewed 8 months ago

Wordpress is a great addition for new or experienced web designers.

Pros

Ease of use when managing & scheduling content for blog or social media posts.

Cons

It can be difficult to use at first but with the implementation of templates as well as updated help and guide tools can make web design a doable task for everyone.

OM
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Orlando M.

Insurance, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WordPress logo

WordPress

Simply the best website developer

Reviewed 5 years ago

Easy content update, newsletter, link to social network, schedule content, better organization with the teamwork.

Pros

Of all the good things that this website developer has, I like that you can contribute with a team, security levels, the ability to create content and format it. Everything extra that you can add to improve.

Cons

The increments in hosting costs to make it faster to load. Some premium templates are not so easy to update as the lite versions.

RE
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Román E.

Marketing and Advertising, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sprout Social

Delightful

Reviewed 5 years ago

Sprout Social has simplified, automatized and organized our work with middle and huge social media communities. We are delighted and strongly recommend it.

Pros

The smart inbox is Sprout Social defining feature. It sets Sprout Social apart from its competitors. You can manage every type of interaction (direct messages, mentions, likes, comments, replies, etc.) of all your social media profiles in one single feed which integrates functions as important as task assignment to members of your team. The smart inbox can be "splitted" into as many inboxs as necesary, depending on your needs, the size of your team, or just for getting more organized your social media feeds and timelines.

Cons

The listening features are in a transition period after Sprout Social has acquired Simply Measured. I understand they're integrating both platforms but the "deep listening" features are not available as of July 2018. Having said that, the "Reports" feature is more than enough for providing the metrics and analytics you need in your day to day work. Also, when you're working with teams of more than five or ten people, you'd like to see a thumbnail pic of them to assign tasks and stuff like that. Well, Sprout only allows the teams members to upload their personal pics through a external WordPress-based platform, Gravatar, which is a bit annoying (we're used to upload profile pics directly from our computers files). It's a minor setback, though.