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WordPress vs Sprout Social Comparison

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Overview

Category Leaders

WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking, content...

Category Leaders

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

4

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

8,711

4,204

783

92

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

241

172

41

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

It's a pleasure to use WordPress for a person who does not know to code, all the features are just great. I just enjoy working with WordPress whenever I work on it.

AM

Amit M.

What I like most: thousands of free plugins to make all of your functionality dreams come true, ease of use, support everywhere you turn, highly motivated “community” helps each other.

AK

AMY K.

If you're good with coding, WordPress can be a really useful tool to help build a website that looks sleek and sexy.

AR

Anonymous Reviewer

Pros

In addition, their robust analytics allow us to create amazing reports with a few simple clicks, with many beautiful graphs and artworks.

AR

Anonymous Reviewer

One thing I love the most about sprout social is its ability to easily integrate with other important softwares such as Google Analytics, Zendesk, Feedly and more.

Ahmed S.

Sprout Social also has very robust reporting for each platform and it has allowed me to have deeper insights into how our accounts and posts are doing. It's been a big lifesaver.

AR

Anonymous Reviewer

Cons

The biggest problem with WordPress is the lack of understanding that it is a blog software.

Diego V.

We've found ourselves stalled out badly with problems at times because a theme or plugin had terrible support.

Kurt H.

Wordpress is really limited in its features and functionalities. More than that, the support for customers is bad.

BR

Barbara R.

Cons

Very very disappointed and frustrated with the whole experience. Stick with FB and IG and don't waste your time and money.

DL

Daniel L.

Lack of support for enterprise. Difficult to scale up using this tool.

Jordan D.

The only other tool I can think of which would be missing is SEO in terms of Social.

NW

Nathaly W.

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review20 days ago

Key features

  • Total features42
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Assignment Management
  • Audience Targeting
  • Audio File Management
  • Auto Update
  • Automated Publishing
  • Automated Scheduling
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Categorization/Grouping
  • Channel Attribution
  • Charting
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Design Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Editorial Calendar
  • Electronic Forms
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • File Management
  • Full Text Search
  • Group Management
  • Image Editing
  • Image Library
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Media Library
  • Moderation
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multimedia Support
  • Negative Feedback Management
  • Online Booking Tools
  • Online Store Builder
  • Performance Metrics
  • Post Management
  • Post Scheduling
  • Pre-built Templates
  • Publish Scheduling
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • SEO Management
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Management
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Subscription Management
  • Survey Builder
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Text Editing
  • Third Party Integrations
  • Trend Analysis
  • User Profiles
  • Version Control
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Website Management
  • Workflow Management
  • Total features85
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Assignment Management
  • Audience Targeting
  • Audio File Management
  • Auto Update
  • Automated Publishing
  • Automated Scheduling
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Categorization/Grouping
  • Channel Attribution
  • Charting
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Design Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Editorial Calendar
  • Electronic Forms
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • File Management
  • Full Text Search
  • Group Management
  • Image Editing
  • Image Library
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Media Library
  • Moderation
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multimedia Support
  • Negative Feedback Management
  • Online Booking Tools
  • Online Store Builder
  • Performance Metrics
  • Post Management
  • Post Scheduling
  • Pre-built Templates
  • Publish Scheduling
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • SEO Management
  • Search/Filter
  • Sentiment Analysis
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Management
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Subscription Management
  • Survey Builder
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Text Editing
  • Third Party Integrations
  • Trend Analysis
  • User Profiles
  • Version Control
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Website Management
  • Workflow Management

Integrations

  • Total integrations1122
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations19
  • AWeber
  • Authorize.net
  • BigCommerce
  • Facebook
  • Google Analytics
  • Instagram
  • Magento Commerce
  • Mailchimp
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sprout Social logo

Sprout Social

Delightful

Reviewed 4 years ago

Sprout Social has simplified, automatized and organized our work with middle and huge social media communities. We are delighted and strongly recommend it.

Pros

The smart inbox is Sprout Social defining feature. It sets Sprout Social apart from its competitors. You can manage every type of interaction (direct messages, mentions, likes, comments, replies, etc.) of all your social media profiles in one single feed which integrates functions as important as task assignment to members of your team. The smart inbox can be "splitted" into as many inboxs as necesary, depending on your needs, the size of your team, or just for getting more organized your social media feeds and timelines.

Cons

The listening features are in a transition period after Sprout Social has acquired Simply Measured. I understand they're integrating both platforms but the "deep listening" features are not available as of July 2018. Having said that, the "Reports" feature is more than enough for providing the metrics and analytics you need in your day to day work. Also, when you're working with teams of more than five or ten people, you'd like to see a thumbnail pic of them to assign tasks and stuff like that. Well, Sprout only allows the teams members to upload their personal pics through a external WordPress-based platform, Gravatar, which is a bit annoying (we're used to upload profile pics directly from our computers files). It's a minor setback, though.