eDesk Alternatives &amp; Competitors

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Starting from

$29/month

Value for money

4.3

0.1

4.2

What users say about Kustomer's value for money

Best part is that the software is easy to get used to. It works great for emails, and live chat, with the ability to have different channels.

AR

Verified reviewer

The support we have received from the Kustomer team has been outstanding, and they are always available when we need them. The setup was thorough and complete.

NC

Nicole C.

Categories in common

Features

Total

3

30

44

features in common

3

features in common

Ecwid user ratings

Functionality

4.3

(538)

Top features

Inventory Tracking
5.0
Alerts/Notifications
5.0
Mobile Commerce
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Starting from

$19/month

Value for money

4.6

0.4

4.2

What users say about Ecwid's value for money

How many times have you used a software that has this. Even for international use it is amazing, plus it syncs with the best apps and plugins out there.

IM

Ivan M.

Ecwid was recommended to me by a friend and it was the best decision I ever made in terms of an eCommerce solution.

Christopher H.

Categories in common

eCommerce

Features

Total

2

10

44

features in common

2

features in common

ZonGuru user ratings

Functionality

(0)

Unique features

Inventory Management
N/A
Campaign Management
N/A
Activity Dashboard
N/A

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Categories in common

eCommerce

Features

Total

11

97

44

features in common

11

features in common

Veeqo user ratings

Functionality

3.8

(42)

Unique features

Multi-Channel Management
N/A
Real Time Monitoring
N/A
Check-in/Check-out
N/A

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Starting from

£0

Value for money

3.8

0.4

4.2

What users say about Veeqo's value for money

This kind of support is really important to us which is one of the reasons we rate it so highly - the team are quick to respond to all our queries and very friendly.

June B.

The team is great whenever we pester them with something (we're not the most tech-savvy bunch!) and they are always very helpful.

LR

Lindsey R.

Categories in common

eCommerce

Features

Total

5

38

44

features in common

5

features in common

TealKart Marketplace user ratings

Functionality

(0)

Unique features

Order Management
N/A
Shipping Management
N/A
Multi-Store
N/A

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Categories in common

eCommerce

Features

Total

6

84

44

features in common

6

features in common

Linnworks user ratings

Functionality

4.0

(25)

Top features

Shipping Services Integration
5.0
Shipping Management
5.0
Parcel Shipping
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Value for money

4.0

0.2

4.2

What users say about Linnworks' value for money

Trouble is, the software is not extremely user-friendly, and sometimes the bulkiness is hard to deal with. Our company switched to an alternative company as a result.

NM

Nate M.

Poor reporting and unable to link to accounts well or without paying more.

AB

Amir B.

Categories in common

eCommerce

Features

Total

8

111

44

features in common

8

features in common

Wix user ratings

Functionality

(9.1K)

Top features

Dashboard
5.0
ROI Tracking
5.0
Backlink Monitoring
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Starting from

$16/month

Value for money

4.3

0.1

4.2

What users say about Wix's value for money

I find it truly amazing how little work I need to put in to make an amazing website. You will have people think the website was made by a professional not by yourself in a short amount of time.

MA

Md A.

I found WIX through an advertisement that claimed that the software was easy to use to create a website for yourself and it's true. It's easy to use and also fun to use.

MR

Marisa R.

Categories in common

Features

Total

7

46

44

features in common

7

features in common

Shopify user ratings

Functionality

4.4

(5.9K)

Top features

Customer Database
5.0
For Small Businesses
4.8
Retail Inventory Management
4.7

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Starting from

$29/month

Value for money

4.3

0.1

4.2

What users say about Shopify's value for money

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.

NB

Natasha B.

I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.

JD

Jovana D.

Categories in common

eCommerce

Features

Total

30

381

44

features in common

30

features in common

Odoo user ratings

Functionality

4.1

(582)

Top features

Sales Reports
5.0
Project Planning
5.0
Customizable Templates
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Value for money

4.0

0.2

4.2

What users say about Odoo 's value for money

Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.

AR

Verified reviewer

We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.

kb

kim b.

Categories in common

Features

Total

6

43

44

features in common

6

features in common

Productsup user ratings

Functionality

4.7

(32)

Top features

Third Party Integrations
5.0
Reporting & Statistics
5.0
Purchase Order Management
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Value for money

4.6

0.4

4.2

What users say about Productsup's value for money

Ease of use, level of expertise from support, willingness to help figure out account solutions; best overall feed product I've worked with.

JL

Justin L.

The support of ProductsUp is amazing, and super friendly. They know what they're doing, and not once disappointed me when asking for help.

AR

Verified reviewer

Categories in common

eCommerce

Features

Total

11

137

44

features in common

11

features in common

Cin7 Omni user ratings

Functionality

(544)

Top features

Cataloging/Categorization
5.0
Third Party Integrations
5.0
Recurring Orders
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Starting from

$325/month

Value for money

4.1

0.1

4.2

What users say about Cin7 Omni's value for money

Great customer support, the implementation team took good care of us and answered our questions quickly and efficiently. They were patient and gave clear explanations.

NL

Nathalie L.

Great reporting capabilities. Customer service has been amazing and our implementation specialist has been a dream to work with.

TB

Troy B.

Categories in common

eCommerce

Features

Total

19

72

44

features in common

19

features in common

Bright Pattern user ratings

Functionality

4.6

(98)

Top features

Support Ticket Management
5.0
Queue Management
5.0
Multi-Channel Communication
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Starting from

$70/month

Value for money

4.8

0.6

4.2

What users say about Bright Pattern's value for money

After using several products on the market I have found that Brightpattern is the most powerful and best priced software we can get and their customer service is by far the best that exists.

GG

Gerry G.

The features and functionality are industry best practice, but the people and support are amazing.

EB

Eric B.

Categories in common

Customer Service

Features

Total

13

55

44

features in common

13

features in common

InGenius user ratings

Functionality

4.7

(7)

Top features

Support Ticket Management
5.0
Real Time Analytics
5.0
Live Chat
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Categories in common

Customer Service

Features

Total

17

103

44

features in common

17

features in common

Rejoiner user ratings

Functionality

(47)

Unique features

MMS
N/A
Campaign Segmentation
N/A
Activity Tracking
N/A

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Starting from

$25/month

Value for money

4.9

0.7

4.2

What users say about Rejoiner's value for money

As a result our conversion rate is going from strength to strength. I would recommend Rejoiner and their Team to everyone as they are absolutely fabulous to work with.

SN

Sandra N.

They are great with suggestions and listening to what your business is about then putting that plan into action. They are also great at giving status and campaign updates.

DF

David F.

Categories in common

eCommerce

Features

Total

7

34

44

features in common

7

features in common

Guusto user ratings

Functionality

(1.1K)

Top features

Gift Card Management
5.0
Employee Reward Programs
5.0
Customizable Reports
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Value for money

4.9

0.7

4.2

What users say about Guusto's value for money

Great app where you can recognize Your fellow co workers in a fast and easy way. Love it a great wat to keep your team motivated.

AR

Verified reviewer

The Employee rewarding and the variety of merchants are incredible. Also, I love the integration with Microsoft Teams as this allows seamless communication amongst employees that are recognised.

BN

Bamibo N.

Categories in common

Customer Engagement

Features

Total

28

46

44

features in common

28

features in common

everything HelpDesk user ratings

Functionality

(13)

Unique features

Interaction Tracking
5.0
Customizable Fields
N/A
Document Storage
N/A

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Starting from

$20/month

Value for money

4.6

0.4

4.2

What users say about everything HelpDesk's value for money

All that said, If you are looking for a solid, albeit conservative, helpdesk, and asset management solution, then this would be a great choice.

MD

Mark D.

Very helpful at keeping track of tickets and the status on them. Being able to attached a photo or document is helpful as it lets us show what we are trying to explain.

MR

Marissa R.

Categories in common

Help Desk

Features

Total

7

48

44

features in common

7

features in common

Shopware user ratings

Functionality

4.6

(14)

Top features

Data Security
5.0
Returns Management
5.0
Multi-Store
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Starting from

$600/month

Value for money

4.3

0.1

4.2

What users say about Shopware's value for money

With the wrong description on a work order, it can look like they are being charged for the wrong item.

SL

Stephaney L.

ShopWare is super fast and easy to use. Switching to ShopWare is one of the best decisions that I've made in business.

FG

Fred G.

Categories in common

eCommerce

Features

Total

11

86

44

features in common

11

features in common

StoreAutomator user ratings

Functionality

(16)

Top features

eCommerce Management
5.0
Product Data Management
5.0
Website Management
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Value for money

4.8

0.6

4.2

What users say about StoreAutomator's value for money

I like the ease in which products can be toggled, adjusted, and managed for quick updates on multiple platforms. The support team has always been responsive and helpful too.

JJ

James J.

I love that they are constantly improving the functionality on a regular basis and are open to recommendations along those lines. Overall this is an excellent value.

AH

Adam H.

Categories in common

eCommerce

Features

Total

14

108

44

features in common

14

features in common

Expedite Commerce user ratings

Functionality

(13)

Top features

Workflow Management
5.0
Quotes/Estimates
5.0
Product Configurator
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Starting from

30

Value for money

4.8

0.6

4.2

What users say about Expedite Commerce's value for money

They have come up with great ideas to suit our needs, help steer us in the right direction if needed.

AD

Angela D.

Working closely with the Expedite team to develop, test, and implement our comprehensive inventory/ordering/and billing solution was a great experience.

Matthew P.

Categories in common

eCommerce

Features

Total

15

200

44

features in common

15

features in common

ProClass user ratings

Functionality

4.0

(28)

Top features

Membership Renewals
5.0
Member Database
5.0
Enrollments/Onboarding
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Value for money

4.1

0.1

4.2

What users say about ProClass' value for money

It has been a great asset to help us manage the array of classes that we offer, and has an array of customization opportunities and features that we didn’t have previously.

CP

Chiara P.

ProClass has been a huge asset for us. Overall it is a great system, and the support is really outstanding, so we can always count on having answers to our questions.

CP

Chiara P.

Categories in common

eCommerce

Features

Total

7

51

44

features in common

7

features in common

Zoey user ratings

Functionality

4.0

(22)

Top features

WYSIWYG Editor
5.0
Shopping Cart
5.0
Shipping Management
5.0

eDesk user ratings

Functionality

Top features

Workflow Configuration
5.0
Performance Metrics
5.0
Multi-Channel Marketing
5.0

Pricing

Value for money

4.0

0.2

4.2

What users say about Zoey's value for money