Zentail Features

Zentail

Ecommerce automation for Amazon and multichannel sellers

4.88/5 (16 reviews)

Zentail Feature Summary

  • ASIN creation and management
  • Amazon repricer
  • Automatic competitive repricing
  • Backorder management
  • Barcode scanning
  • Catalog & inventory syncing
  • Catalog management
  • Channel analytics
  • Channel overrides
  • Data mapping
  • Data synchronization
  • FBA, 3PL & WMS integrations
  • Filtering
  • Fulfillment management
  • Inventory overview
  • Merchandise planning
  • Multi-warehouse inventory
  • Multi-warehouse routing
  • PIM
  • Pricing management
  • Primary location picking
  • Product Kitting & Bundling
  • Product categorizing
  • Product configurator
  • Purchasing
  • Reseller management
  • Retail analytics
  • SMART Types (product data mapping)
  • Walmart repricer

Competitor Feature Comparison

API
Accounting Integration
Accounting Management
Activity Dashboard
Automatic Notifications
Categorization
Channel Management
Content Management
Customer History
Customizable Branding
Customizable Reporting
Customizable Templates
Data Filtering
Data Import/Export
Data Mapping
Data Synchronization
Electronic Payments
Forecasting
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Multi-Channel Management
Multi-Location
Multiple User Accounts
Order Entry
Order Management
Order Processing
Order Tracking
Price Management
Product Catalog
Product Catalog Integration
Product Data Management
Purchase Order Management
Purchasing Management
RFID Scanning
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Updates
Reporting & Statistics
Sales Analytics
Sales Orders
Sales Reporting
Sales Tracking
Search Functionality
Shipping Labels
Shipping Management
Shopping Cart
Stock Management
Third Party Integration
Warehouse Management
eCommerce Integration
eCommerce Management
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API
Accounting Integration
Accounting Management
Activity Dashboard
Automatic Notifications
Categorization
Channel Management
Content Management
Customer History
Customizable Branding
Customizable Reporting
Customizable Templates
Data Filtering
Data Import/Export
Data Mapping
Data Synchronization
Electronic Payments
Forecasting
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Multi-Channel Management
Multi-Location
Multiple User Accounts
Order Entry
Order Management
Order Processing
Order Tracking
Price Management
Product Catalog
Product Catalog Integration
Product Data Management
Purchase Order Management
Purchasing Management
RFID Scanning
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Updates
Reporting & Statistics
Sales Analytics
Sales Orders
Sales Reporting
Sales Tracking
Search Functionality
Shipping Labels
Shipping Management
Shopping Cart
Stock Management
Third Party Integration
Warehouse Management
eCommerce Integration
eCommerce Management
Visit WebsiteCompare App
API
Accounting Integration
Accounting Management
Activity Dashboard
Automatic Notifications
Categorization
Channel Management
Content Management
Customer History
Customizable Branding
Customizable Reporting
Customizable Templates
Data Filtering
Data Import/Export
Data Mapping
Data Synchronization
Electronic Payments
Forecasting
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Multi-Channel Management
Multi-Location
Multiple User Accounts
Order Entry
Order Management
Order Processing
Order Tracking
Price Management
Product Catalog
Product Catalog Integration
Product Data Management
Purchase Order Management
Purchasing Management
RFID Scanning
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Updates
Reporting & Statistics
Sales Analytics
Sales Orders
Sales Reporting
Sales Tracking
Search Functionality
Shipping Labels
Shipping Management
Shopping Cart
Stock Management
Third Party Integration
Warehouse Management
eCommerce Integration
eCommerce Management
Visit WebsiteCompare App

Zentail Feature Reviews

14 reviewers had the following to say about Zentail's features:

Justin Hufford

Feature-packed, helpful support

2020-04-15

As a marketer, I mostly use the Inventory tab to update product data. The overall interface is very clean and easy to understand.

Pros

As a reseller selling on multiple sales channels (Amazon, WalMart, etc), we have had problems in the past with keeping track of inventory, keeping certain brands off unauthorized sales-channels, and keeping content consistent across channels.

Cons

My only complaint is that the website is not responsive (mobile-friendly).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Easy To Use

2017-12-01

Pros

Clean and clear UI. The software has all of the functionality that I need to manage my multi-channel marketplaces.

Cons

As of December 2017 they do not integrate with Walmart 1P (direct supplier).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Considine

Great Solution to list Products on multiple channels in one interface

2020-04-30

They also do a fantastic job of controlling inventory and updating channels of availability.

Pros

Inventory management is more successful than our previous provider.

Cons

I would like to see better sales forecasting and sortable data by vendor/channel with the ability to generate purchase orders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ken McCombs III

Zentail's software has helped my business easily grow in the marketplaces.

2017-12-01

Pros

Zentail worked closely with me to customize an order export file that works perfect within my business model.

Cons

Would like the ability to move pictures around in different order. Would like to have a cropping, image contrast/brightness tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Spahr

Fantastic for Multichannel Expansion and Management

2020-02-29

Very Good overall . Very good people behind the company

Pros

I like how I can control what warehouse will fulfill what products as I have multiple warehouses.

Cons

I would be nice to integrate with Wayfair and other platforms that require EDI integration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben Gerber

An up and coming, all encompassing, E-commerce management solution.

2020-03-17

With Zentail, we are able to be "power sellers", in that our inventory is managed in one software, and we can manage multiple channels listings, data, sales, etc. from one platform.

Pros

Easy to use interface, easy to see back end records (who changed what, and when) and diagnosing issues of products/listings.

Cons

A tutorial (whether in person or video series) for basic diagnosis of feed syncing, channel/product status, etc. would have done our team wonders in our learning curve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Louis Salerno

Zentail has the user interface you need, small-mid size marketplace businesses look here...

2019-04-27

There is essentially no way with my business that employees won't be more efficient when creating data over our current process.

Pros

Their platform looks incredible, this is coming from a current Channel Advisor client; They solve many redundant tasks and lots of complex back end business rules/mappings (currently needed in Channel Advisor) through their smart type mapping and auto-attributes based on the item category. The UI is something you would expect in 2019 vs. competitors having a dated UI.

Cons

They lack a few integrations that competitors offer, for my business this will have minimal impact, but for some customers that may perform highly on odd marketplaces such as Newegg, Shop, Rakuten, etc you are currently missing these.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven Wentz

The more I use the more I like it. And their team is very helpful.

2017-12-02

I can see how sales are going, what parts we are selling the most of, and most importantly - I have access to all orders that are placed.

Pros

I can go straight from Zentail to the order page that I am working on.

Cons

At first it seems like a lot. I know for my team, the new guys struggle to feel comfortable with the software. Maybe an instructional video for new users?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Ejdelman

Great Multichannel Online Retail Service

2019-07-31

It has made it easy to sell on multiple channels and keep track of my inventory

Pros

Easy interface excellent customer service

Cons

It costs a lot of money per month to use Zentail

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob Giannino

I own and run a media company

2017-12-03

My client double their eCommerce sales in 30 days after installing the Zentail software.

Pros

Zentail allows my clients, with the click of a few buttons, to post their products across many different eCommerce channels.

Cons

No cons about Zentail itself but just from the perspective of going from posting in each individual channel one at a time and monitoring your inventory one product and one channel at a time, going to a multi-channel solution will take some forethought and effort to get all your products that are posted across various channels posted into one location, Zentail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Roudebush

Very easy to use

2020-04-15

Pros

Zentail is very easy to use (look at cost, purchase orders, run reports). I use reports for financial purposes and they are easy to follow.

Cons

None to report at this time.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kira Sliger

A User-Friendly Tool with Amazing Support

2020-03-30

Pros

I love that the interface is so user friendly and easy to follow!

Cons

While there's always room for improvement, it's difficult to think of anything that truly stands out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher J Ferretti

Nothing in the market compares

2018-10-12

Picture hiring a star employee that makes your life so much easier and gives you your time back.

Pros

ease of use ahead of the curve with partnerships customer support SMART TYPES!!!

Cons

could have access to ebay motors or more marketplaces.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Very promising tool, with a few critical setbacks.

2018-04-17

It was a great tool to help us understand how multi-channel fulfillment tools in general work as it tries to simplify everything to the lowest level it can. However, it caused a lot of issues with Jet and plummeted that marketplace. Constant uphill battle with that marketplace using this tool.

Pros

You create one product, fill it with as much information as you can, and zentail goes to work publishing your product in as many marketplaces as you want (or can afford as some are paid).

Cons

- Override ability is quite limited. We had a problem with Jet that didn't let us publish our own 1 year warranty as a bullet point. Zentail cannot override bullet point features. So either ALL our marketplaces had to remove the warranty benefit, or we had to let go of Jet as a marketplace. This is one of the reasons we decided to move away. - Tool has very vague warnings and errors that require CONSTANT back and forth with support team. I didn't really understand many of the issues because the errors were in developer gibberish most the time. - Very expensive for what it does. As of the time we left, we were paying and didn't feel like our business was getting the benefit. For sellers with massive SKU lists this tool is probably really useful to you. We only have about 8 unique SKU's.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from HD Trade Services


Dear reviewer,

Thank you for your thoughtful review of our product at Zentail. We appreciate your detailed feedback on both the pros and cons of our software.

To address your concerns in the cons section of the review, our team is actively working on improving overrides and error communication.

If the opportunity arises, we would love to have you back as a customer on an updated and even-better Zentail.

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