Zoey Features

Being able to attach and unattach product attributes and pick where they appear on category and product pages is great. I was on Magento 1 before, and that was much less flexible.

The only real area Zoey falls short is in the number of third party apps that can be integrated.

The capabilities offered by the tool to design are excellent, our products are well managed with accurate information so that customers can have all the necessary data before making their purchase. With Zoey we do not require an in-house developer as we have all the steps to create a successful store. The flexibility and scalability of the tool certainly generates a lot of peace of mind in our company....

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The customer service should be much better for how good the tool is, we would like to talk directly with a support agent that can help us with immediate solutions instead of sending an email that sometimes takes days to receive a response, the time lost in those lapses make us lose a lot of money. Other than that the tool does its job and offers great benefits to the company.

Zoey was real easy to use to get our online store up and running. The integration with Google is also very nice.

Zoey lacks some functions like being able to send out emails in lists. It would be nice to have more templates for emails as well that are not just html.

This is a powerful ecommerce system. It is very easy to configure yet flexible enough to handle very detailed product options, freight options and business rules. The new design makes changing your layout as easy as the push of a button. It provides lots of 3rd party plug ins for added functionality. The orders button has become my primary means of communicating the sales flow with the customer....

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The only con I have is there is one small design issue that they are working on. I would like to create a "real" landing page with no navigation other than the buy now button. Unfortunately, at this time, Navigation, header.. can not be removed. If I was a programmer, I am sure I could write some CSS to do it but it won't do it out of the box.

I like most of the functions the software has, and the software is very easy to use, most functions can be explored by myself without additional training.

I am a bit concerned about the safety and payment functions zoey has. We started using this software in May 2018 and got 4 fraud purchases worth more than $3,500 in total, and without built-in protection, we basically lost all of those money, which is a big thing to small businesses like us. Even if zoey doesn't have built-in seller protection function, it is recommended that zoey can suggest users their cooperated 3rd party fraud purchase protection provider before the service started, at least let them know that a fraud protection service is recommended to avoid the bad situations. Even customers decide not to use the protection, at least they can have a sense that fraud purchase might happen, and they could pay more attention when any suspicious transaction happened.

It works great for wholesale and multiple customer groups with different pricing. There is a lot of advanced features and flexibility . We have proceed over 15,000 orders over Zoey and it continues to work reliability. Lot of payment gateway options and controls around it. Supports sales teams

The website development is not as intuitive and friendly as popular B2C platforms like Shopify. Could use a better dashboard that helps me understand what is going on and help me with useful date. better reports. There is no phone support.

I like that I can use Zoey for both our wholesale and retail customers. Also, Zoey keeps adding new features and will take customer feature requests to continue building and improving the platform. Also, the ability add CRM/Info pages easily, designing our own site (from templates), and having a Blog feature all included was really what enticed our company to Zoey. And, having the ability to change things ourselves instead of contacting a firm/ support has been a big deal for us.

Still a bit in the early stages of the platform. Since it's a newer company, there are things that could be better, but for us, it works and the improvements they continue to make have really helped our company out.

The templates look good and everything looks good when on my site. However, you can get the same quality with other companies for less money.

Too expensive. Possibly will convert to Shopify. Seems like the company is positioning to be sold.

This is a well organized platform. Simple to use and does what we need.

There are some things that could be more direct. Some things you need to go to multiple tabs in order to do one thing.

It looks great for the user and covers all the bases in the backroom.

Pricing fields in backroom are over-complicated and the need to constantly refresh index management is tiresome.

Code free design tools, free responsive themes, drag & drop design, app store, and awesome technical support!

No cons were added to this review

Zoey is very easy to use. Initial set up was done within a few days. After QA testing, I was asked to add order specific attributes which wasn't available. Upon emailing support, they published that feature within a month or so of requesting it.

There are a few product properties you are unable to modify in bulk that I'd like to, but it's not all that inconvenient.