Zoey Features

Zoey

Take B2B and wholesale orders online anytime, anywhere.

4.24/5 (21 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Billing & Invoicing
Bulk Ordering
CRM
Cataloging/Categorization
Channel Management
Communication Management
Contact Database
Content Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer History
Customer Management
Customer Profiles
Customizable Branding
Customizable Categories
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Design Management
Drag & Drop
Email Marketing
For B2B
Inventory Control
Inventory Management
Invoice Management
Kitting
Mobile Access
Mobile Commerce
Multi-Channel Marketing
Multi-Currency
Order Entry
Order Management
Order Processing
Order Tracking
Payment Options
Point of Sale (POS)
Predictive Analytics
Product Catalog
Product Configurator
Promotions Management
Quotes/Estimates
Reordering
Reporting/Analytics
Returns Management
Reviews Management
SEO Management
Sales Orders
Search/Filter
Self Service Portal
Shipping Management
Shopping Cart
Templates
Third Party Integrations
WYSIWYG Editor
Website Management
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Billing & Invoicing
Bulk Ordering
CRM
Cataloging/Categorization
Channel Management
Communication Management
Contact Database
Content Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer History
Customer Management
Customer Profiles
Customizable Branding
Customizable Categories
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Design Management
Drag & Drop
Email Marketing
For B2B
Inventory Control
Inventory Management
Invoice Management
Kitting
Mobile Access
Mobile Commerce
Multi-Channel Marketing
Multi-Currency
Order Entry
Order Management
Order Processing
Order Tracking
Payment Options
Point of Sale (POS)
Predictive Analytics
Product Catalog
Product Configurator
Promotions Management
Quotes/Estimates
Reordering
Reporting/Analytics
Returns Management
Reviews Management
SEO Management
Sales Orders
Search/Filter
Self Service Portal
Shipping Management
Shopping Cart
Templates
Third Party Integrations
WYSIWYG Editor
Website Management
eCommerce Management
Learn moreCompare App
API
Access Controls/Permissions
Billing & Invoicing
Bulk Ordering
CRM
Cataloging/Categorization
Channel Management
Communication Management
Contact Database
Content Management
Credit Card Management
Credit Card Processing
Customer Accounts
Customer History
Customer Management
Customer Profiles
Customizable Branding
Customizable Categories
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Design Management
Drag & Drop
Email Marketing
For B2B
Inventory Control
Inventory Management
Invoice Management
Kitting
Mobile Access
Mobile Commerce
Multi-Channel Marketing
Multi-Currency
Order Entry
Order Management
Order Processing
Order Tracking
Payment Options
Point of Sale (POS)
Predictive Analytics
Product Catalog
Product Configurator
Promotions Management
Quotes/Estimates
Reordering
Reporting/Analytics
Returns Management
Reviews Management
SEO Management
Sales Orders
Search/Filter
Self Service Portal
Shipping Management
Shopping Cart
Templates
Third Party Integrations
WYSIWYG Editor
Website Management
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


2 reviews

Requires iOS 13.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Zoey Feature Reviews

17 reviewers had the following to say about Zoey's features:

Mark F.

comprehensive but could be simpler

2018-10-15

Pros

It looks great for the user and covers all the bases in the backroom.

Cons

Pricing fields in backroom are over-complicated and the need to constantly refresh index management is tiresome.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary P.

Verified Reviewer

User-friendly Ecommerce Solution

2016-06-24

Zoey is built with the merchant in mind - that means an easy to use drag & drop editor, built in marketing tools, easy to install shipping & payment methods, and a great customer & technical support team.

Pros

Code free design tools, free responsive themes, drag & drop design, app store, and awesome technical support!

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Sandra W.

Absolutely the best!

2018-06-26

Pros

Out of the box Zoey comes with a lot of goodies every merchant is craving on - a great drag & drop design editor; advanced international tools: multi-languages store, easy translations; optimised checkout; abandoned carts recovery; gift cards; advanced analytics like Glew which provides useful insights to make decisions about how to grow; a bunch of pre-integrated apps for personalized shopping experiences, email marketing, inventory management, GDPR and so much more...

Cons

Nothing worth mentioning - the platform isn't a one-and-done effort and Zoey really keeps it up by doing constant enhancements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
sean c.

Similar to Magento, but better!

2021-03-22

Zoey is easy to jump into, thanks to intuitive design, thorough support docs, and very responsive customer service.

Pros

Being able to attach and unattach product attributes and pick where they appear on category and product pages is great. I was on Magento 1 before, and that was much less flexible.

Cons

The only real area Zoey falls short is in the number of third party apps that can be integrated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amit C.

Excellent for B2B and has a lot of flexibility

2021-03-16

10/10. Their support is excellent and very responsive.

Pros

Lot of payment gateway options and controls around it.

Cons

Could use a better dashboard that helps me understand what is going on and help me with useful date. better reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Willem B.

very easy to use, excellent customer service

2018-06-18

Full control over web shop and ability to integrate with operational systems.

Pros

A lot of finite control over web shop configuration.

Cons

Sometimes hard to locate the correct control for a certain setting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 1001-5000 employees)

Great stuff with some essentials missing

2018-10-23

Overall its a good tool.

Pros

The integration with Google is also very nice.

Cons

It would be nice to have more templates for emails as well that are not just html.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
David S.

Easy and Powerful

2018-06-15

Stylish web site, increased conversion rate, better communication with customers

Pros

This is a powerful ecommerce system.

Cons

The only con I have is there is one small design issue that they are working on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicole S.

Zoey Review

2018-10-14

Zoey is helping our because become modernized and compatible with desktop, tablet and mobile, which is something we required when decided to build out our new website.

Pros

One thing I really like about this software is the design aspect.

Cons

My least favorite about this software is there sometimes is little details that can easily be missed if you don't know about them that can throw off your entire layout. Thankful Zoey support is so awesome so it really hasn't been that much of an issue. I also think the support documents can be difficult to find your issue in, most of the time I don't even bother and will just open a ticket.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff P.

Out migration went pretty smoothly and support from Uri and his team is fast and top notch

2018-06-18

Easy Transition from our self Hosted Magento CE site

Pros

It was an easy transition from our custom based Magento site because the migration tools worked well and the interface is similar to Magento CE

Cons

Monthly price is a little high compared to competitors and there is no way to run multiple sites/stores from one account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg P.

Easy to Use and Responsive Customer Service

2018-10-12

Pros

After QA testing, I was asked to add order specific attributes which wasn't available.

Cons

There are a few product properties you are unable to modify in bulk that I'd like to, but it's not all that inconvenient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Danny W.

Overall a great product

2018-10-12

It has made it easier for our customers to shop

Pros

This is a well organized platform. Simple to use and does what we need.

Cons

Some things you need to go to multiple tabs in order to do one thing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara G.

Great Newer Platform

2019-01-17

Pros

Also, the ability add CRM/Info pages easily, designing our own site (from templates), and having a Blog feature all included was really what enticed our company to Zoey.

Cons

Still a bit in the early stages of the platform. Since it's a newer company, there are things that could be better, but for us, it works and the improvements they continue to make have really helped our company out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lissa B.

Wow!

2018-10-12

Pros

Ease of use, our customers have all the information that they need about their orders, 24-7. Easy to integrate with other software

Cons

Have been using for a few months and have no cons.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Grant G.

Not impressed. Every time there is a new release or update, more money, more money.

2018-06-18

Have not realized any benefits to date.

Pros

The templates look good and everything looks good when on my site.

Cons

Too expensive. Possibly will convert to Shopify. Seems like the company is positioning to be sold.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Curt W.

Over all a great product with so many features included.

2018-06-19

Pros

The design capabilities are fantastic.

Cons

The flow of the checkout process still has issues. Because the checkout screens are not editable you can not customize to your liking. I can adjust with css but it would be better to be able to move items around. We see it most with custom gift messages. They are not on a screen that a customer thinks they should be on. There for they call because they cant find.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
TINGTING C.

functional software, helpful customer service

2018-10-23

overall, I think zoey is a functioning software, but if my business is getting bigger, I would like to shift to a better one. But right now, zoey is good enough for our current business.

Pros

I like most of the functions the software has, and the software is very easy to use, most functions can be explored by myself without additional training.

Cons

Even if zoey doesn't have built-in seller protection function, it is recommended that zoey can suggest users their cooperated 3rd party fraud purchase protection provider before the service started, at least let them know that a fraud protection service is recommended to avoid the bad situations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more