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Usetiful Logo

Digital adoption platform for improved user retention

Table of Contents

Usetiful - 2026 Pricing, Features, Reviews & Alternatives

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Usetiful overview

What is Usetiful?

Usetiful is a digital adoption platform (DAP) that helps companies improve user retention and engagement. The no-code platform enhances digital products with an interactive layer for user onboarding, customer self-service, and feature adoption.

Key features of Usetiful's DAP include:

Product Tours - Onboard users with step-by-step interactive walkthroughs that guide them to their "aha moment." Make complex workflows simple and fun to learn.

Onboarding Checklists - Break down intricate onboarding processes into digestible steps users can easily follow. Ensure users complete all onboarding tasks.

Smart Tips - Display contextual tooltips to assist users when they need help, reducing reliance on support tickets.

Banners - Show in-product announcements to promote new features or drive desired user actions.

Knowledge Base - Give users access to a searchable support portal with articles that answer common questions, enabling self-service.

Usetiful is GDPR compliant by default and stores all end user data securely within the EU. The zero-knowledge design collects only the information necessary for the features utilized.

Key benefits of using Usetiful

- Improves user retention with easy-to-use product tours, smart tooltips, and onboarding checklists
- Guides users to "aha moments" with interactive walkthroughs to increase engagement
- Provides proactive customer support to deflect support tickets and empower self-service
- Closes more deals with interactive product demos and enables product-led sales
- Onboards new hires and builds engagement with remote employees

Starting price


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Usetiful’s user interface

Ease of use rating:

Usetiful reviews

Overall rating

4.7

/5

9

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.22/10
Rating distribution

5

4

3

2

1

6

3

0

0

0

Usetiful's key features

Most critical features, based on insights from Usetiful users:

User onboarding
Contextual guidance
Multi-Language
Audience targeting
Content creation
In-App Training

All Usetiful features

Features rating:

Self Service Tools
Data quality control
Surveys & feedback
Visual analytics
Third-Party integrations
Survey/Poll management
Self-paced learning
Self service portal
Reporting/Analytics
Reporting & statistics
Real-Time notifications
Progress tracking
Performance metrics
Launch Management
Knowledge base management
Interactive content
Gamification
Event triggered actions
Engagement tracking
Employee onboarding
Data import/export
Customizable templates
Customizable fields
Customizable branding
Customer segmentation
API
Alerts/Notifications
Activity dashboard

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Usetiful integrations (4)

Usetiful support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
Knowledge Base

Training options

Live Online
Documentation
Webinars
Videos

Usetiful FAQs

Q. Who are the typical users of Usetiful?

Usetiful has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Usetiful support?

Usetiful supports the following languages:
English


Q. Does Usetiful support mobile devices?

Usetiful supports the following devices:
Android, iPhone


Q. Does Usetiful offer an API?

No, Usetiful does not have an API available.


Q. What other apps does Usetiful integrate with?

Usetiful integrates with the following applications:
Google Analytics 360, WordPress, HubSpot CRM, Intercom


Q. What level of support does Usetiful offer?

Usetiful offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Knowledge Base

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