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Creatio AI CRM
5
121
4
24
3
2
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI CRM where people and AI agents work together.
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Creatio AI CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Creatio AI CRM overview
What is Creatio AI CRM?
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale. Built for midsize and large organizations, it automates the full customer lifecycle on a single AI-native, no-code platform.
Creatio Sales automates the full sales cycle from lead to close, with AI agents handling account research, meeting preparation, quote generation, lead scoring, and forecast updates so reps focus on selling, not admin.
Creatio Marketing accelerates the lead-to-revenue cycle with AI agents that build audience segments, generate campaign content, score and distribute leads, and execute campaigns autonomously, delivering more impact with the same team.
Creatio Service streamlines case and request management across all channels, with AI agents that classify cases, suggest resolutions, handle routine requests end-to-end, and trigger next-best actions, resolving more cases faster without adding headcount.
Starting price
per month
Alternatives
Creatio AI CRM’s user interface
Creatio AI CRM reviews
Overall rating
4.7
/5
151
Positive reviews
85
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.85/10
5
4
3
2
1
121
24
2
1
3
Fernando V.
Data Architect
Fernando V.
Data Architect
Eduardo C.
CRO
Vine S.
Software Engineer
Fernando V.
Data Architect
Nicole R.
Marketing Specialist
Who uses Creatio AI CRM?
Based on 151 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Creatio AI CRM's key features
Most critical features, based on insights from Creatio AI CRM users:
All Creatio AI CRM features
Features rating:
Creatio AI CRM alternatives
Creatio AI CRM
Starting from
40
/user
Per month
Bigin by Zoho CRM
Starting from
7
/user
Per year
EngageBay CRM
Starting from
14.99
/user
Per month
eWay-CRM
Starting from
20
/user
Per month
Creatio AI CRM pricing
Pricing plans
Pricing details:
Unlimited
No pricing info
Features included:
- Creatio.ai 300K per user tokens
- 50+ users
- Basic dedicated cloud instance included
- Unlimited change logs
User opinions about Creatio AI CRM price and value
Value for money rating:
To see what individual users think of Creatio AI CRM's price and value, check out the review snippets below.
Fernando V.
Data Architect
Fernando V.
Data Architect
Creatio AI CRM integrations (17)
Integrations rated by users
We looked at 151 user reviews to identify which products are mentioned as Creatio AI CRM integrations and how users feel about them.
Integration rating: 4.8 (6)
“Gmail is a critical part of Google Workspace for me because it keeps my business email connected with the rest of Google's tools. I can easily access files, share documents, manage my calendar and keep business communication organized in one place.”
Heather P.
Owner
Integration rating: 4.5 (4)
“I use Microsoft Outlook for work email and Google Workspace for other tools such as Drive, Docs and file sharing. Using both allows me to communicate through Outlook while still taking advantage of Google's cloud-based tools.”
Heather P.
Owner
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
“por que tengo un solo calendario para toda la informacion.”
Rodrigo F.
CEO
Creatio AI CRM support options
Typical customers
Platforms supported
Support options
Training options
Creatio AI CRM FAQs
Creatio AI CRM has the following typical customers:
Large Enterprises, Mid-size Business, Small Business
These products have better value for money
Q. Does Creatio AI CRM support mobile devices?
Creatio AI CRM supports the following devices:
iPhone, iPad, Android
Q. What level of support does Creatio AI CRM offer?
Creatio AI CRM offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat
