What is Customer Service Software ?
Customer service and support software is used to interact with a customer for their immediate benefit. Customer service and support software include the operational management of business components such as the contact center, the help desk, the call center, online support and field operations. Customer service and support software is increasingly delivered on-demand (SaaS)Customer Service Software & Services Directory
Showing 1-10 of 85 results 
Featured Software & Services
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SurveyGizmo is the online survey tool for new business. Rich in features and with an honest price, SurveyGizmo is ideal for the feature-focused marketers, researchers and educators. Whether you are doing simple surveys, complex surveys, evaluations, polls, or HR studies; SurveyGizmo is the right ...
Software Categories: Customer Service, Survey, Applicant Tracking, Performance Appraisal, Sales Automation, Lead Management
Unleash the Power of your API ! 3scale CONNECT is a Plug & Play solution enabling Small and Medium API Providers to benefit from a full-featured API Management infrastructure up and running in minutes.
3scale's solution empowers API providers to provision, control, grow and monetize ...
Software Categories: Customer Service, Billing and Invoicing, Brand Management, Cloud Integration, Data analytics, Contract Management
TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as institutions providing internal support. In short, we help companies excel at managing their customer support.
Software Categories: Customer Service, Other Customer Management, Help Desk
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Lumin Answers provides a robust question & answer system for your existing website, giving your users a valuable and useful tool and also effectively drives new traffic to your site and services (HitWise Report shows Q&A Systems experiencing 889% growth over a two year period) . The platf...
Software Categories: Customer Service, Human Resources, Knowledge Management, Help Desk, Support Services, SEO/SEM
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Listen to your Customers. Collect, analyze and manage your website visitor's feedback. This application combines: Fully customizable feedback form builder. Powerful reporting and analysis tools. Easy to use feedback management application. Kampyle offers Kampyle for Websites and Kampyle for ...
Software Categories: Customer Service, Survey, Support Services, Analytics, Other Marketing
Lumin Support provides a customer support and FAQ system that integrates seamlessly with your existing website, giving you an effective tool to handle the questions from your clients and website visitors. With the ability to automatically answer common questions through a dymanic FAQ system along...
Software Categories: Customer Service, Help Desk, Support Services
All Software & Services (sorted by user rating & popularity)
Web-based reservation software and property management software for your guesthouse, B&B, inn or hotel. Includes online booking engine to take live online bookings from your own website. Booking engine is simple a...
Software Categories: Hospitality Property Management, Reservation, Customer Service, Scheduling, Visitor Management
Orders, logistics, weighbridge, accounts and reporting for skip hire, haulage and loads in and out of materials recycling facilities. The most flexible and up to date Waste Management Software on the market including...
Software Categories: Waste Management, Fleet Management, Customer Service, Business Plan, ERP
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We are a web based CRM solution that integrates with QuickBooks desktop and online.
Software Categories: Other Small Business, Customer Service, Online CRM, Scheduling, Appointments and Scheduling, Service Dispatch
.gif "Review InterWeave Salesforce.com integration with Quickbooks")
InterWeave Smart Solutions deliver complete configurable Solutions to integrate today's popular business applications; you configure, test, run. An alternative to inefficient program and consultant-based approach...
Software Categories: CRM, Customer Service, Online CRM, Cloud, Cloud Integration, Private Cloud
