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Infinity Call Tracking Logo

Call intelligence platform for businesses of all sizes

Table of Contents

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Infinity Call Tracking - 2026 Pricing, Features, Reviews & Alternatives

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Infinity Call Tracking overview

What is Infinity Call Tracking?

Infinity is a web-based software solution for businesses of any size that manage customer success, conversational marketing, and call records all in one location. Infinity comes with a call tracking feature, which provides an additional source of analysis when creating pathways to generate revenue. This ensures that any marketing campaign is tracked properly and sales are matched according to the initial source of the campaign. In addition, call tracking can locate offline numbers from sources such as flyers, business cards, or broadcast adverts to analyze all aspects of your marketing initiative.

The system is also designed to speed up the onboarding process of new hires in order to use that time spent on moving the business forward. Infinity Tracking provides a platform to not only create customized online training courses but also maintain a storage of content for frequent and successful modules that have been successful in the past.

Key benefits of using Infinity Call Tracking

• Infinity provides international tracking numbers for over 75 countries.
• Infinity integrates with multiple CRM systems to gain knowledge of the customer to drive sales.
• A project management feature helps the onboarding process run smoothly.
• Infinity's geolocation feature displays where a call has originated from before the phone is answered.
• Detailed missed call alerts ensure a potential customer is not missed during non work hours.

Starting price

65per feature /
per month

Alternatives

with better value for money

Infinity Call Tracking’s user interface

Ease of use rating:

Infinity Call Tracking reviews

Overall rating

4.7

/5

17

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.76/10
Rating distribution

5

4

3

2

1

12

5

0

0

0

Pros
“We are going from strength to strength in our partnership and helping to bring the business on board about how powerful this tool is.”
LS

Lisa S.

Website Manager

“The powerful insight we can give to the business about our marketing spend, the calls it drives and the great customer service we get from the infinity account team.”
LS

Lisa S.

Website Manager

“I don't know much about competitor offers but I can definitely recommend Infinity for their great service.”
OB

Océane B.

Marketing Exec

Cons
“Leaving implementation up to the user following a guide can lead to mistakes.”
GW

George W.

Senior Account Manager

“I'm sure there's reasons for this, but it's just a mild inconvenience at times as sometimes their workload is high, it can take a little longer for a response.”
DB

Dan B.

DevOps Engineer

“The Min letters to be used amount, and no iption to skip comments.”
NG

Nanette G.

IT Support Engineer

Who uses Infinity Call Tracking?

Based on 17 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Automotive
Business Supplies and Equipment
Consumer Goods
Others

Use cases

- Not enough reviews
-
-
-
-
-

Infinity Call Tracking's features

Features rating:

Activity dashboard
Activity tracking
API
Archiving & retention
Call monitoring
Call recording
Call reporting
Call routing
Call tracking
Call tracking metrics
Call transcription
Caller id
Campaign analytics
Campaign management
Contact management
Conversion tracking
CRM
Event triggered actions
File transfer
Interaction tracking
IVR
Keyword tracking
Monitoring
On-Demand recording
Real-Time analytics
Recording
ROI tracking

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Infinity Call Tracking pricing

Value for money rating:

Starting from

65

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Infinity Call Tracking price and value

Value for money rating:

To see what individual users think of Infinity Call Tracking's price and value, check out the review snippets below.

“We are going from strength to strength in our partnership and helping to bring the business on board about how powerful this tool is.”
LS

Lisa S.

Website Manager

“The powerful insight we can give to the business about our marketing spend, the calls it drives and the great customer service we get from the infinity account team.”
LS

Lisa S.

Website Manager

Infinity Call Tracking support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support

Training options

Webinars
In Person
Documentation
Live Online
Videos

Infinity Call Tracking FAQs

Q. What type of pricing plans does Infinity Call Tracking offer?

Infinity Call Tracking has the following pricing plans:
Starting from: $65.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Infinity Call Tracking?

Infinity Call Tracking has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Infinity Call Tracking support?

Infinity Call Tracking supports the following languages:
English, French, Spanish, Serbian (Cyrillic)


Q. Does Infinity Call Tracking support mobile devices?

Infinity Call Tracking supports the following devices:
Android


Q. Does Infinity Call Tracking offer an API?

No, Infinity Call Tracking does not have an API available.


Q. What other apps does Infinity Call Tracking integrate with?

Infinity Call Tracking integrates with the following applications:
Google Analytics 360, Quantcast, Cloud Messaging Stack, Salesforce Sales Cloud, Webtrends


Q. What level of support does Infinity Call Tracking offer?

Infinity Call Tracking offers the following support options:
Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support

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