App comparison
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CA Service Desk Manager
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge base management software for the IT sector
CA Service Desk Manager Alternatives & Competitors (2026)
Top 6 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
2.0
Value for money
Starting price
No pricing info
1.1
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Smartsheet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online work execution platform for businesses of all sizes
1.7
Value for money
Starting price
No pricing info
1.0
Functionality
SSL Security
5/5
Payroll Management
5/5
Multi-board
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Adobe Workfront
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online Enterprise Work Management Software
1.5
Value for money
No pricing info
Starting price
No pricing info
1.0
Functionality
Email Management
5/5
Task Tagging
5/5
Data Visualization
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
1.4
Value for money
Starting price
No pricing info
1.1
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Birdview
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing multiple projects, tasks, and teams
1.7
Value for money
Starting price
No pricing info
1.0
Functionality
Status Tracking
5/5
Deadline Management
5/5
Visual Workflow Management
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
2.0
Value for money
Starting price
No pricing info
1.0
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Mokapen
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Italian CRM for small businesses.
2.1
Value for money
Starting price
No pricing info
1.2
Functionality
For Small Businesses
5/5
Activity Tracking
5/5
Time Tracking
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
1.4
Value for money
Starting price
No pricing info
0.9
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Zoho WorkDrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Secure shared workspace & file sharing solution for teams
1.8
Value for money
Starting price
No pricing info
1.2
Functionality
Data Synchronization
5/5
SSL Security
5/5
Role-Based Permissions
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
1.6
Value for money
Starting price
No pricing info
0.9
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.
1.4
Value for money
Starting price
No pricing info
1.2
Functionality
Vulnerability Scanning
5/5
Threat Response
5/5
Real-time Alerts
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Editing Platform
1.6
Value for money
No pricing info
Starting price
No pricing info
1.0
Functionality
Video Streaming
5/5
Event Scheduling
5/5
Third-Party Integrations
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
1.8
Value for money
Starting price
No pricing info
1.1
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
1.5
Value for money
Starting price
No pricing info
1.2
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data collection platform for small to large businesses
1.9
Value for money
Starting price
No pricing info
1.1
Functionality
Multi-Domain
N/A
IP Address Extraction
N/A
Job Scheduling
N/A
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
1.3
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Low-code BPM Software
1.7
Value for money
Starting price
No pricing info
1.2
Functionality
Dashboard
5/5
User Management
5/5
Project Planning
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network Monitoring and Management Made Simple
2.0
Value for money
Starting price
No pricing info
1.4
Functionality
Third-Party Integrations
5/5
Web Traffic Reporting
5/5
SSL Security
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unlock Growth, Elevate Engagement: A Semi-Sentient CRM.
1.9
Value for money
Starting price
No pricing info
1.3
Functionality
Email Campaign Management
5/5
Marketing Automation
5/5
Mobile Optimization
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
File syncing, storage & sharing platform
1.6
Value for money
Starting price
No pricing info
1.1
Functionality
Document Editing
5/5
Video Content
5/5
Live Chat
5/5
Top Features
Self Service Portal
5/5
Knowledge Management
5/5
IT Asset Management
5/5