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Residente Online Logo

Condominium management and access control system

Table of Contents

Residente Online - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: February 2026

Residente Online overview

What is Residente Online?

Residente Online is a comprehensive condominium management software designed for property managers and building administrators to streamline operational workflows. The platform delivers an integrated solution for the core challenges of residential property management, including access control, financial management, and resident communication. Developed over ten years of feedback from property managers across Brazil, the system supports multi-unit complexes ranging from fifty units to more than five hundred units while reducing manual workload and administrative complexity.

The platform features a comprehensive suite of modules organized into access control, financial management, and communication. The access control module incorporates facial recognition technology for residents and staff to secure and automate entry management without manual record keeping. The financial management module automates billing, payment processing via the Brazilian instant payment system, expense tracking, budget management, and infraction administration to replace disconnected spreadsheets. The communication module includes a digital bulletin board, integrated chat between residents and management, document management, newsletter distribution, package tracking, and incident reporting. Additional functionality covers common area reservations, online voting and assemblies, and a centralized database for units, residents, and dependents. Specialized tools address quotations, construction project oversight, and maintenance activity tracking.

Residente Online provides mobile applications for iOS and Android to enable resident access to system features from smartphones. The software supports data export in multiple formats such as Excel, CSV, and PDF to facilitate integration with existing accounting systems. The platform integrates with compatible IP cameras for facial recognition and connects with various payment processing services. Its architecture prioritizes compliance with Brazil’s General Data Protection Law through end-to-end encryption, certified secure servers, and automatic daily backups to maintain data protection and privacy.

The software centralizes fragmented spreadsheets and messaging platforms into a unified system that frees administrators to focus on strategic tasks rather than repetitive operations. The platform adapts to the needs of varying property sizes and accommodates continuous updates without additional infrastructure investment. Continuous support and automatic updates maintain operational continuity and minimize downtime.

Key benefits of using Residente Online

  • Centralizes access control, financial management, and resident communication in a single platform, reducing manual work and fragmented processes
  • Automates repetitive tasks such as access registration, financial reporting, and common area reservations, helping to reclaim significant weekly hours
  • Enhances security with features like facial recognition for residents and staff, and streamlined visitor management
  • Improves transparency and organization through digital notices, document management, and real-time communication tools
  • Offers guided onboarding, intuitive mobile and web interfaces, and responsive support to ensure a smooth transition and ongoing assistance
  • Starting price

    R$
    229flat rate /
    per month

    Alternatives

    with better value for money

    Residente Online’s user interface

    Ease of use rating:

    Residente Online reviews

    Overall rating

    empty-state-img

    No reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    0

    0

    0

    0

    0

    Residente Online's features

    Activity dashboard
    API
    Contact management
    Customer database
    Data import/export
    Document management
    Expense tracking
    Financial management
    Help desk management
    Maintenance management
    Maintenance scheduling
    Occupancy management
    Online payments
    Parking management
    Reminders
    Reporting & statistics
    Task management
    Tenant management
    Tenant portal
    Tenant screening
    Third-Party integrations
    Transaction history
    Vacancy management
    Vehicle management

    Residente Online pricing

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Controle & Lazer

    R$

    229

    Per month

    Features included:

    • Resident and dependent management
    • Unit and apartment management
    • Common area reservations
    • Access control
    • Facial recognition
    • Visitor registration and release
    • Pre-registration link for visitors
    • Email support

    Comunicação Total

    R$

    379

    Per month

    Features included:

    • All features of the Controle & Lazer plan
    • Digital notice board
    • Integrated chat between residents and manager
    • Document management
    • Newsletter system
    • Package control
    • Incident reporting

    Administração Completa

    R$

    550

    Per month

    Features included:

    • All features of the Comunicação Total plan
    • Complete financial management
    • Fee collection via PIX
    • Expense control
    • Action management
    • Quotation system
    • Budget management
    • Fines and infractions management
    • Priority support via WhatsApp

    User opinions about Residente Online price and value

    Value for money rating:

    Residente Online support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Chat

    Training options

    Live Online
    Documentation
    Videos

    Residente Online FAQs

    Q. What type of pricing plans does Residente Online offer?

    Residente Online has the following pricing plans:
    Starting from: R$229.00/month
    Pricing model: Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Residente Online?

    Residente Online has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Residente Online support?

    Residente Online supports the following languages:
    Portuguese


    Q. Does Residente Online support mobile devices?

    Residente Online supports the following devices:
    Android, iPhone


    Q. Does Residente Online offer an API?

    No, Residente Online does not have an API available.


    Q. What level of support does Residente Online offer?

    Residente Online offers the following support options:
    Email/Help Desk, Phone Support, Chat

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