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Total Contacts & HelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Happy Customers are Loyal Customer
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Total Contacts & HelpDesk - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: January 2026
Total Contacts & HelpDesk overview
What is Total Contacts & HelpDesk?
Total Contacts & HelpDesk Solution features an integrated CRM, providing a comprehensive solution for Sales, Support Service, and E-Marketing. Manage, organize and store customer contact information is a secure database. From inception to resolution, keeping track of every call and email for your contacts relating to Opportunity, Sales, and Support needs. Every inquiry is linked to the contact record. Quickly access current or history inquiries. Create and link opportunities that you can track from initial quote to the final sale. Create custom email templates, create unique contact filters to E-market to prospects and customers. Reporting built-in with basic reports. Ability to customize your own reports with your own branding, design, and data.
Key benefits of using Total Contacts & HelpDesk
Interaction Tracking
Lead Management
Sales Management
HelpDesk Management
E-Marketing
Reporting
Starting price
Alternatives
with better value for money
Total Contacts & HelpDesk’s user interface
Total Contacts & HelpDesk reviews
Overall rating
4.3
/5
24
Positive reviews
88
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.12/10
5
4
3
2
1
11
10
2
1
0
Service D.
Ronald H.
Larry B.
Managing Director
Ronald H.
Ronald H.
Aimee B.
Who uses Total Contacts & HelpDesk?
Based on 24 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsTotal Contacts & HelpDesk's features
Features rating:
Total Contacts & HelpDesk alternatives
Total Contacts & HelpDesk
Starting from
480
/user
One-time payment
Zendesk Suite
Starting from
No pricing info
Freshdesk
Starting from
No pricing info
LiveAgent
Starting from
No pricing info
Total Contacts & HelpDesk pricing
Value for money rating:
Starting from
480
/user
One-time payment
User opinions about Total Contacts & HelpDesk price and value
Value for money rating:
To see what individual users think of Total Contacts & HelpDesk's price and value, check out the review snippets below.
Service D.
Ronald H.
Total Contacts & HelpDesk support options
Typical customers
Platforms supported
Support options
Training options
Total Contacts & HelpDesk FAQs
Total Contacts & HelpDesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Total Contacts & HelpDesk support?
Total Contacts & HelpDesk supports the following languages:
English
Q. Does Total Contacts & HelpDesk support mobile devices?
Total Contacts & HelpDesk supports the following devices:
Android, iPad, iPhone
Q. Does Total Contacts & HelpDesk offer an API?
No, Total Contacts & HelpDesk does not have an API available.
Q. What level of support does Total Contacts & HelpDesk offer?
Total Contacts & HelpDesk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support