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Top Rated Chatbot Software with Microsoft 365

Last updated: May 2026

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15 software options

TEMS.ai logo

AI-powered digital work instructions for Factories & WHs

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TEMS.ai is an AI-powered knowledge platform that transforms frontline expertise into interactive digital instructions and SOPs for manufacturing and warehouse environments. The system captures processes through video or existing files, automatically generating structured, role-specific work instructions that can be instantly shared across multiple languages. TEMS.ai enables paperless operations while improving quality and productivity through real-time updates and advanced analytics.

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Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Tactful AI logo

Simpler, Better and Modern Customer Service

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Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

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OnceHub logo

Be where it matters. Bring your A game and sell.

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OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

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Microsoft Copilot Studio logo

Conversational AI platform to create custom copilots.

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Introducing Copilot Studio, a low-code tool that enables you to create personalized AI copilots using Microsoft's integrated AI technologies.

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Quiq logo

We don't just respond. We resolve.

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Quiq is the agentic AI agent customer journey platform that turns customer needs into fast, reliable resolution.

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Clerk Chat logo

Conversational messaging platform for customer connections

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Clerk Chat is a business messaging platform that transforms landline numbers into textable phone numbers. It enables current numbers in Slack, Microsoft Teams, Salesforce, and a web app. Features include customizable contact groups, scalable AI conversations, workflow design tools, bulk messaging campaigns, hundreds of app integrations, and more.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

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Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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Vozy logo

Voice AI platform for enterprises

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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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Drift logo

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Pipedrive logo

Cloud-based CRM solution for salespeople

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Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

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StudentIgnite logo

AI assistant for student enrollment and enquiries

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StudentIgnite is an AI assistant designed for education providers to manage student enquiries and enrolments. The platform responds to new leads via SMS within sixty seconds and operates continuously to handle after-hours enquiries. It integrates with CRM systems including HubSpot, Salesforce, Zoho, Microsoft Dynamics, Brevo, and Pipedrive, and includes features for cold lead reactivation and customizable conversation tones.

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ExpertEase AI logo

Build AI chatbots & Voice AI with no-code ease on Azure

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ExpertEase AI is a prompt-driven, no-code conversational platform that lets businesses and governments build, deploy and manage intelligent chatbots and voice assistants. Powered by Azure and advanced RAG, it integrates into websites, CRMs and messaging channels.

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Mentera logo

AI assistant for private medical practices

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Mentera is an AI assistant designed for private medical practices that automates follow-ups, front desk tasks, and clinical documentation. The software integrates with over fifty applications to centralize practice management and includes features such as patient information search, medical record summarization, treatment plan creation, and automated workflow processes. Mentera is HIPAA compliant and offers AI scribe functionality for clinical documentation.

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iTutor logo

AI-powered tutoring platform for students

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iTutor's AI chatbot tutors students from their uploaded course materials - not generic knowledge. Ask any question, get accurate answers from your actual textbook. Generates flashcards, quizzes, and study plans. Supports voice mode and 5 languages including Arabic.

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