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SMS Survey Software with Engagement Tracking (2026)

Last updated: April 2026

SMS Survey Software Key Features

    Based on 142 user opinions, we identified 6 features that are important for any product in SMS Survey Software

  • SMS Messaging

    Send messages via SMS

    Average user rating

    4.6

  • Message Personalization

    Personalize text messages using templates and custom fields

    Average user rating

    4.5

  • Mass Texting

    Send messages to multiple subscribers at the same time

    Average user rating

    4.5

  • 2-Way Messaging

    Send and receive text messages to communicate with clients or prospects in real-time

    Average user rating

    4.7

  • Survey Builder

    Create and manage surveys

    Average user rating

    4.6

  • Contact Management

    Manage, organize, and store contact information

    Average user rating

    4.2
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25 software options

QuestionPro logo

Cloud-based survey solution for generating insights

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QuestionPro is a research suite of tools that lets users conduct surveys and research securely, collect feedback and perform data analytics. It offers survey analytics dashboards, enterprise-grade research tools, and a range of features for customer experience management, employee experience management, and real-time data collection and analysis.

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SlickText logo

SMS marketing platform for customer engagement

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SlickText is a text message marketing platform that enables businesses to communicate with their audiences through SMS and MMS campaigns. The software includes features such as mass texting capabilities, automated workflows with a drag-and-drop builder, audience segmentation tools, and one-on-one conversational messaging through an inbox system. It offers list growth tools including website popups, web forms, QR codes, and keyword-based opt-ins for subscriber acquisition.

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TXT180 logo

Bulk SMS & text marketing for all types of businesses

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TXT180 is a mass text marketing software that offers automatic billing, text message scheduling, auto-responders, and free inbound messages

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SimpleTexting logo

Text messaging for business, made simple and scalable

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SimpleTexting is an SMS marketing and business texting platform that helps teams send campaigns, manage two-way conversations, and automate messaging at scale with features like MMS, segmentation, API access, and compliance tools.

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Alchemer logo

Customer experience management and online survey platform

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Alchemer provides comprehensive customer experience management and online survey software that transforms feedback into actionable insights. The platform offers flexible survey tools, real-time digital feedback collection, and AI-powered text analysis capabilities. With over 400 business system integrations and workflow automation features, Alchemer enables organizations to connect customer feedback directly to their existing business systems.

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Textmagic logo

Unified platform for managing business communication

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TextMagic provides a comprehensive business communication platform that combines SMS and email messaging capabilities in one unified interface. The service enables businesses to send mass text campaigns, schedule messages, and manage two-way conversations across multiple channels including SMS, email, WhatsApp, and Facebook. TextMagic offers features such as personalized messaging with dynamic fields, delivery tracking, and AI-powered response suggestions to help teams collaborate efficiently.

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TextP2P logo

SMS Marketing and Ringless Voicemail Drops with Automation

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TextP2P offers in text surveys without any external links in order for participants to the take the survey. This means your response rates will be 10X! TextP2P provides single choice, multiple choice, or qualitative answers. All responses are graphed and detailed responses can be exported.

Read more about TextP2P

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EZ Texting logo

SMS Marketing That’s Easy to Use & Impossible to Outgrow

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EZ Texting is an SMS marketing platform that enables businesses to send mass text and multimedia messages to their audiences. The software offers features including two-way conversational texting, automated workflows, contact management tools, and compliance safeguards that align with industry regulations. EZ Texting provides analytics capabilities that allow users to track campaign performance and optimize their messaging strategies.

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SurveySparrow logo

Software for creating and managing feedback and surveys

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SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.

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Trumpia logo

Communication platform for SMS marketing campaigns

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Trumpia is an automated communications platform offering comprehensive mobile messaging capabilities across multiple channels. The system features mass SMS and MMS messaging, automation tools with customizable filters and rules, and enterprise-level user management organized by roles, departments, and locations. Trumpia integrates with Salesforce and provides API access for custom integration with existing business systems.

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Delighted logo

Cloud-based customer and employee experience platform

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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Mobile Text Alerts logo

#1 SMS Marketing Service for Businesses

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Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

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Pony Express HQ logo

Cloud-based SMS text messaging marketing solution

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Pony Express HQ is an online SMS text messaging marketing solution which enables businesses & communities to send and receive SMS text messages with deals, updates, and information to large groups of customers. Pony Express HQ is built for non-technical teams with no training required.

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GetFeedback logo

Send better surveys. Collect better feedback.

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GetFeedback is easy-to-use online survey software designed to improve response rates.

Read more about GetFeedback

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Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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Sinch Engage (formerly MessageMedia) is an all-in-one messaging platform made to build, send, and track results for SMS surveys. Collect feedback, run polls, and measure customer satisfaction via the mobile channels your customers love. Fully CRM-integrated, 100% secure & compliant, 24/7 support. 

Read more about Sinch Engage

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TrueDialog logo

Enterprise-grade SMS text messaging platform with SMS API

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TrueDialog is a cloud-based, enterprise SMS text messaging platform for business, higher education and developers. Built to support large enterprises, the platform features mass texting along with a unique feature that enables team-based, 2-way personalized texting conversations at scale. Built for call center reps.

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AIO logo

Omnichannel marketing and digital communication software

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AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.

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ROUTEE logo

Unified communications & transactional emails

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Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify communication capabilities between people, applications, corporations, and technology. Organizations are able to utilize forms of messaging, voice, and verification.

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Staffino logo

Transform your customer experience with Staffino.

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Staffino’s SMS surveys let you reach customers quickly with short, effective feedback requests. Enjoy high response rates, real-time insights, and the ability to act on feedback instantly through our user-friendly interface—ideal for industries with on-the-go or offline customers.

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Custobar logo

Marketing automation and customer data management software

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Custobar is a cloud-based marketing automation platform designed to help businesses of all sizes create, launch, and manage marketing campaigns. The platform enables organizations to gather and store data about sales, marketing, communication, and customer services from multiple sources on a unified portal for future reference.

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TextSanity logo

SMS marketing and large-scale messaging solution

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TextSanity is a cloud-based solution, which assists businesses of all sizes with SMS marketing and large-scale messaging. Key features include a contact database, response management, tagging, file attachments, web-forms, campaign management, data collection, and campaign scheduling.

Read more about TextSanity

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TextAnywhere logo

SMS survey tool for collecting data via users mobile devices

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TextAnywhere is an SMS survey software designed to help businesses of all sizes collect survey data from respondents through text messages. The application enables organizations to send promotional content, ad hoc updates and other personalized information to customers or team members via text messages.

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Skeepers Feedback Management logo
(0)

Understand and improve your customer experience

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Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

Read more about Skeepers Feedback Management

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eCall logo
(0)

The Swiss Business Messaging Solution for all sectors

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Ask your customers, patients, employees etc. about the quality of your services and products after an interaction via SMS. Use SMS in mobile market research.

A separate reception number enables direct reception of responses.

Read more about eCall

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EngagePackage logo
(0)

Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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