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SMS Survey Software Integrated with Salesforce Sales Cloud (2026)

Last updated: April 2026

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8 software options

Avochato logo

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Delighted logo

Cloud-based customer and employee experience platform

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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Trumpia logo

Communication platform for SMS marketing campaigns

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Trumpia is an automated communications platform offering comprehensive mobile messaging capabilities across multiple channels. The system features mass SMS and MMS messaging, automation tools with customizable filters and rules, and enterprise-level user management organized by roles, departments, and locations. Trumpia integrates with Salesforce and provides API access for custom integration with existing business systems.

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QuestionPro logo

Cloud-based survey solution for generating insights

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QuestionPro is a research suite of tools that lets users conduct surveys and research securely, collect feedback and perform data analytics. It offers survey analytics dashboards, enterprise-grade research tools, and a range of features for customer experience management, employee experience management, and real-time data collection and analysis.

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Alchemer logo

Customer experience management and online survey platform

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Alchemer provides comprehensive customer experience management and online survey software that transforms feedback into actionable insights. The platform offers flexible survey tools, real-time digital feedback collection, and AI-powered text analysis capabilities. With over 400 business system integrations and workflow automation features, Alchemer enables organizations to connect customer feedback directly to their existing business systems.

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Heymarket logo

Business text messaging for teams

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Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more

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GetFeedback logo

Send better surveys. Collect better feedback.

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GetFeedback is easy-to-use online survey software designed to improve response rates.

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TrueDialog logo

Enterprise-grade SMS text messaging platform with SMS API

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TrueDialog is a cloud-based, enterprise SMS text messaging platform for business, higher education and developers. Built to support large enterprises, the platform features mass texting along with a unique feature that enables team-based, 2-way personalized texting conversations at scale. Built for call center reps.

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