App comparison
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Customer Happiness Index
Predictive analytics and net promoter score (NPS) platform
Customer Happiness Index Alternatives & Competitors (2026)
Top 6 free alternatives

Logi Symphony
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Analytics that work everywhere - including where your data a


Value for money
No pricing info
Starting price
Functionality
Visual Analytics
5/5
Trend/Problem Indicators
5/5
Key Performance Indicators
5/5
Top Features
Customer Segmentation
N/A
AI/Machine Learning
N/A
Modeling & Simulation
N/A

Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt


Value for money
Starting price
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Multiple Data Sources
N/A
Search/Filter
N/A
Modeling & Simulation
N/A

Adobe Customer Journey Analytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Analyze and optimize the complete customer journey.


Value for money
No pricing info
Starting price
Functionality
Reporting/Analytics
4/5
Customer History
3.5/5
Communication Management
3.5/5
Top Features
Data Transformation
N/A
CRM
N/A
Modeling & Simulation
N/A

ReviewInc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite


Value for money
No pricing info
Starting price
Functionality
Reporting/Analytics
5/5
NPS Survey Structure
5/5
Template Management
5/5
Top Features
Multiple Data Sources
N/A
Data Extraction
N/A
Data Transformation
N/A


Value for money
Starting price
Functionality
Process/Workflow Automation
5/5
Alerts/Notifications
5/5
Survey/Poll Management
5/5
Top Features
Modeling & Simulation
N/A
AI/Machine Learning
N/A
Multiple Data Sources
N/A


Value for money
Starting price
Functionality
Mobile Access
5/5
Third-Party Integrations
5/5
Service Level Agreement (SLA) Management
5/5
Top Features
Data Extraction
N/A
Modeling & Simulation
N/A
Search/Filter
N/A


Value for money
Starting price
Functionality
Real-Time Data
5/5
Third-Party Integrations
4.5/5
Customizable Dashboard
4.5/5
Top Features
Data Extraction
N/A
Multiple Data Sources
N/A
Search/Filter
N/A


Value for money
Starting price
Functionality
Customizable Dashboard
5/5
Data Blending
5/5
AI/Machine Learning
5/5
Top Features
Customer Segmentation
N/A
Data Transformation
N/A
Customer Experience Management
N/A


Value for money
Starting price
Functionality
Visual Analytics
5/5
Predictive Analytics
5/5
Key Performance Indicators
5/5
Top Features
Customer Segmentation
N/A
Reporting & Statistics
N/A
AI/Machine Learning
N/A


Value for money
No pricing info
Starting price
Functionality
Reporting/Analytics
5/5
Reporting & Statistics
5/5
Multiple Data Sources
5/5
Top Features
Customer Segmentation
N/A
Modeling & Simulation
N/A
Customer Experience Management
N/A


Value for money
No pricing info
Starting price
Functionality
Multi-Location
4/5
Room Booking
3/5
Internal Meetings
3/5
Top Features
Reporting/Analytics
N/A
Data Extraction
N/A
Modeling & Simulation
N/A


Value for money
Starting price
Functionality
Reporting/Analytics
5/5
Contact Management
5/5
Prospecting Tools
5/5
Top Features
Search/Filter
N/A
Data Extraction
N/A
Modeling & Simulation
N/A


Value for money
Starting price
Functionality
Transportation Management
N/A
Shipping Management
N/A
Portfolio Management
N/A
Top Features
Data Transformation
N/A
Real-Time Analytics
N/A
Data Extraction
N/A


Value for money
Starting price
Functionality
Sales Reports
N/A
Metadata Management
N/A
Natural Language Search
N/A
Top Features
Multiple Data Sources
N/A
Third-Party Integrations
N/A
Customer Segmentation
N/A


Value for money
No pricing info
Starting price
Functionality
Reporting/Analytics
5/5
Multiple Data Sources
5/5
Data Visualization
5/5
Top Features
Customer Segmentation
N/A
AI/Machine Learning
N/A
Modeling & Simulation
N/A


Value for money
Starting price
Functionality
Data Visualization
5/5
Sales Reports
N/A
Functions/Calculations
N/A
Top Features
Search/Filter
N/A
Customer Segmentation
N/A
Modeling & Simulation
N/A


Value for money
Starting price
Functionality
Web Data Extraction
5/5
Third-Party Integrations
5/5
Reporting/Analytics
5/5
Top Features
Modeling & Simulation
N/A
AI/Machine Learning
N/A
Real-Time Analytics
N/A


Value for money
Starting price
Functionality
Drag & Drop
N/A
Real-Time Data
N/A
Functions/Calculations
N/A
Top Features
Customer Segmentation
N/A
Data Transformation
N/A
AI/Machine Learning
N/A


Value for money
Starting price
Functionality
Data Connectors
5/5
Data Import/Export
5/5
Reporting/Analytics
5/5
Top Features
Customer Segmentation
N/A
API
N/A
Modeling & Simulation
N/A


Value for money
Starting price
Functionality
Reporting & Statistics
5/5
Data Visualization
4.7/5
KPI Monitoring
4.3/5
Top Features
Customer Segmentation
N/A
Data Transformation
N/A
AI/Machine Learning
N/A
