DaySmart Appointments vs Opendock

Goldie

Doctoralia for Specialists

Acuity Scheduling

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Doctoralia Pro provides solutions to manage communication between health centers and patients. It is designed for any type of clinic: therapeutic, pediatric, ophthalmology, dental, fertility, or respiratory. It helps to optimize time and increase revenue.

Acuity Scheduling is an online appointment scheduling solution that allows clients to self-schedule appointments or classes online, complete custom forms, receive confirmation notifications and reminders, and pay or donate with a credit card.

HIPAA-compliant appointment scheduling software ideal for  flu/vaccine shots, biometric screenings, blood donations, corporate wellness, hospitals, drug trials, and other healthcare-related use cases. DaySmart Appointments gives patients the ability to book online. 

Reminders

Appointment Management

Calendar Management

Reporting & Statistics

Self Service Portal

Recurring Appointments

Multi-Location

HIPAA Compliant

Reviewers appreciate the affordable price for basic needs and say DaySmart Appointments offers good value for simple businesses. However, many reviewers feel it is pricey, citing extra charges, higher costs than competitors, and concerns about transparency.

Value for money

Reviews for DaySmart Appointments come from a wide variety of industries, including education management (11% of reviewers), health, wellness and fitness (11%), and hospital & health care (9%). The most frequent use case for DaySmart Appointments cited by reviewers is appointment scheduling (93% of reviewers).

DaySmart Appointments

Web-based

iPhone

iPad

Android

Windows

Gold

Platinum

Enterprise

owner

Also the reports are very awkward in DaySmart Spa as well, having to do work arounds to get vital information.  

Owner and attorney

My answering service and I can all coordinate and access the format from different locations.  

OFFICE ADMIN

YOU DONT HAVE THE ABILITY TO EDIT YOUR OWN SMS MESSAGES - THEY HAVE TO DO IT FOR YOU

Very bad mobile interface for patient online booking.  

Physician

I tried to cancel 6 months ago, but they seem unable to respond.

Clunky, difficult to make anything other than a standard appointment.  

Owner

We need more online classes updating us with changes and new features (e.g., fee collecting and monthly payment reporting).

Software Support

The flexibility to customize your site to best fit your individual customer experience.  

Technology Support Specialist

DaySmart has been solving our day-to-day business needs by effectively and efficiently handling numerous scheduling requests by job seekers in our workforce development sector.  

Therapist

It is slow to move from one week to the next - takes a long time to load the new page/calendar

Primarily being able to cancel/change recurring appointments.

Language Services Manager

Every time I would bring the concern or question, we would be served in timely manner.

Hockey Performance Trainer

The system feels old and outdated, and many of the features we attempted to use were far from intuitive.

Tutor

I was able to manage clients and view my availability easily.

I would have liked to receive notifications and confirm/accept/deny appointments.

On the surface, DaySmart had everything we needed but the more features we attempted to use, the more issues we found.

OFFICE MANAGER

Just need to make it to where we can move whole days from one assessor to the next and dates from one date to the next instead of having to go into each one and wait for it to save.

Exam Administrator

Easy scheduling, rescheduling and cancellation of the appointments

Controller

For the most part it has been a positive experience, I would say when requesting some changes that would help all users, it has taken much longer than I believe it should have.

I think it's a really great way to keep track of events.

President

I have used their customer service quite a nit and they are wonderful.

communicate schedule to other members of the team

Research Account Analyst - Budgets and Contracts

Trainer

Our staff is able to see the other tream member schedules that helps with setting appointments.  

Supervisor

Clients have trouble trying to schedule online from the portal due to missing or forgotten passwords or the email address is incorrect.  

The ability to keep everyone up to date in real time with schedules and schedule changes is a great help.  

It is very difficult to cancel recurring appointments

Would like to see improvements in the areas I mention and overall quickness in saving. When we save something we have to wait for the screen to feed down, before we can use it again.

OWNER THERAPIST

I need to be sure you do not double charge my clients.  

Math Tutor

Saves me an enormous amount of time, because my customers can schedule their own appointments without  having to contact me directly

Retirement Analyst

I want the appt. that the employee sets up on-line to be uploaded to my outlook calendar.

Then, when that staff member refers the problem to someone at another (higher?) level or department, the problem is resolved within a day.

This is frustrating as we have customers standing in front of us and we have to constantly apologize for making them wait while we try to get back on.

The support service has always been very responsive, if needed.  

Owner and Massage Therapist

It has some great features for scheduling and client management.

Registration tech

Lack of printing the entire calendar for the day/week.

Parent Coordinator 

being able to schedule appointments for up coming days.

I have had issues where there has been a month's worth of back-and-forthing between one of your staff members and myself, with no resolution.

Admin Assistant

We find DaySmart to be very helpful in storing client's history.

Director of Admissions

Occasionally there are glitches with the system.

Good for student and appointment data base.

DaySmart performs consistently and is the backbone for our small business.

The tedious steps it takes to create a schedule.

Personal Trainer

Not being able to actually speak with someone about an issue wastes time.  

Administrative Assistant

The reminder email with the tutor Zoom link.

Our clients like the reminders and our field technicians like having their schedule available to them at all times.

It's been so easy for the students to get in and make their own appointments.

Appointment Scheduling

Bugs and Issues

Scheduling

Calendar

Reporting

Pricing

Client Management

Customer Support

Reminder Notifications

Mid-size Business

Small Business

Freelancers

Large Enterprises

Reviewers appreciate that DaySmart Appointments offers a basic, user-friendly solution at an affordable price point for businesses with simple needs. Some users say it provides good value for the money and is a cost-effective front desk option. However, many reviewers feel the software is pricey, especially after recent price increases, and they indicate dissatisfaction with additional charges for features like phone support and transaction fees. Some users report that the pricing is higher than competitors and not always justified by the included functionalities, with concerns about transparency in free trials and unexpected charges.

DaySmart Software

Calendly

Calendly is a scheduling automation platform that helps individuals, teams, and enterprises book meetings faster, eliminate back-and-forth emails, and connect their calendar, CRM, and video tools into one seamless scheduling workflow.

Google Calendar

Google Calendar is an online calendar solution that enables users to manage business and personal schedules. The platform offers calendar migration options, allowing users to integrate existing calendars, including those from Microsoft and IBM. Google provides comprehensive tools and resources to facilitate data migrations into the Google Workspace ecosystem.

Opendock is a cloud-based dock scheduling system. It allows carriers, brokers, and dispatchers to book, update and cancel dock appointments with warehouses. It also serves as a communication platform for the supply chain and offers features such as single sign on, PO updates, quick booking, and more

Dock Management

Shipping Management

Opendock

Standard Dock Scheduling 

Enterprise Dock Scheduling 

The convenience of having each driver sign in and sign out while approving their loads streamlines the process by ensuring accurate tracking of work hours and load assignments.

Sr Supply Chain Manager

From carrier booking to completion of inbound or outbound shipments,  there is full audit history and reporting easily identifies problem areas.   

Purchasing Supervisor

The functionality of it all and being able to create delivery types, since we used it for our brand-new hotel, new types of deliveries that we needed to account for moving forward.

Shipping Clerk Lead

It can clutter the board. Despite being able to take cancelled loads off of the screen, I still utilize this feature during shift change, and the appointments can look clogged with multiple accidental cancellations.

Material Handler lead

I like how you can manage your appointments with ease and include crucial information that will help check them in or have the driver check in themselves.

Customer Services Representative

However, we need them to stay in the lobby so we can verify their info, their reefer temps, and assign them a dock door.

Warehouse Clerk

What I liked least was the system’s allowance for multiple appointments to be booked on continuous time slots without adequate buffer or overlap checks.

Supply Chain Analyst

Opendock lets you schedule appointments for warehouse pick-ups and drop-offs.

Inbound Operations Manager

With our past company, we would take emails and plot out the schedules ourselves but with Opendock, we don't really have to have that much interaction with the carriers--just instruct them where to schedule and what company to use on Opendock.

Customer Success Account Manager

Opendock is an essential tool to help us streamline our process and ensure optimal efficiency with our inbound receiving.

I wish there was a way that a carrier was limited by Opendock to where they could only schedule 2 or 3 a day (set up in Opendock by us) to limit a carrier from trying to overkill us on trucks.  

Open dock help with team collaboration and customer support tool.

Transportation Manager

I wish there was an option to limit access to a particular customer within a carrier's login at a specific facility.  

Inventory Contoral and Food Safety Manager

I often have to click around or look through multiple areas before finding the details I’m looking for, which can slow down the process.

Distribution Manager

The automatic email feature and all of the information that can be entered or referenced on Open dock for a delivery appointment.  

I enjoy the comprehensive dashboard allowing an overall view of the day's scheduled activities at a quick glance.  

Administrative Support Associate

It allows me to know what is scheduled in advance so I can plan the space needed for unloading.

Operations Supervisor

Carriers sometimes have difficulty rescheduling appointments, they ten need to reach out to us to reschedule their appointments.

Not needing to schedule appointments via email.

Fulfillment Manager

It seems to stay on the same day as the last which results in more scrolling and clicking on my part.

Director of Transportation

Opendock as sped up our check in process at our largest facility in the network.

Only two hour-long appointments can be created in an hour slot and you cannot un-cancel an appointment.

I recommend Opendock to anyone looking to organize their load planning and appointment scheduling tasks for warehouses.

Dock coordinator.

I wish there was a way for my team to update the status of appointments without have full access to scheduling and canceling appointments.

I do wish the cancelation feature would be updated - often we can accidentally cancel the wrong truck or a company will "cancel" then change their minds.

Clerks

Sometimes people  make appointment in the wrong account and we have to tell them and to change it to the right account

Warehouse Coordinator

I like the program the only con would be too many appointments with the same PO scheduled not leaving room for other appointments that may be needed.

Logistics Manager

The number one pro for Opendock for me is the time that I save by scheduling the appointments manually.  

Dispatcher

The time I am saving on scheduling appointments I am able to spend on other task and lessen the hours I am working.

This sometimes led to congestion and delays at the dock, especially during peak hours.

That makes it much easier to track appointments in a sea of schedules.

Supply Planner

The platform is easy to navigate, scheduling is straightforward, and it helps save time compared to manual processes.

Supply Chain Leader

Overall it has been a very positive experience and this tool is helping us to elevate our logistics operations and receiving management.

Logistics and Transportation Manager

The inability to customize certain features for each warehouse versus the overall organization.

Fresh Receiving

It's great using on a daily basis and allows us to know what trucks are coming and all of the information needed.

Warehouse and Distribution Manager

Dispatchers can schedule appointments using our Opendock calendar.

Customer Service manager

Not being able to arrange the order in which the data shows on the appt request.  

Warehouse

that it shows what is scheduled to arrive including dimensions, weights, carrier & time

Making booking easy for the customer and the warehouse.

We can check the appointments and we hit the appointment.

warehouse coordinator

not able to customize it to what i want to see or what notifications i get

It also doesn't seem to update automatically without refreshing or logging back in.

warehouse clerk

Drivers should receive guidance to ensure accounts are created correctly.

Merchant Implementation Specialist

I like the way merchant records are saved resulting in scheduling the future appointments much faster.

DaySmart Appointments vs Opendock Comparison (2026)

DaySmart Appointments

Opendock

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives