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accesso ShoWare vs AudienceView Professional Comparison
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Overview
Set your own fees and own your data with the accesso ShoWare ticketing suite, a PCI-certified cloud-based ticketing system....
AudienceView Professiona, formerly OvationTix, is an integrated system to help you manage ticket sales, CRM, fundraising...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
1
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
Lauren M.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Pros
I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.
Best features: Ease of use in setting up tickets for sale; EXCELLENT customer service (even when you as the obvious!); new features to make the program even better.
Cons
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
Brian K.
The concert tickets are also sold on the system but customers get confused by the basket.
Struggle to find much bad to say - Some changes more difficult than others to manage.
Cons
That if there are any issues and if someone where new to this software they have no clue who to call for technical issues.
There is a learning curve and not a lot of training provided to familiarize newcomers to where things are hiding.
We have had issues with the new roll out of their seating chart. Unfortunately, our seating chart seem to be too big for the newest system and we are stuck with the legacy version.
Key features
- Total features64
- API
- Access Controls/Permissions
- Activities Booking
- Attendance Management
- Attendee Management
- Attendee Segmentation
- Badge Printing
- Barcode/Ticket Scanning
- CRM
- Concessions Management
- Confirmation/Reminders
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Data Management
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Data Synchronization
- Discount Management
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Employee Management
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Event Tracking
- Exhibit/Vendor Management
- For Film Festivals
- For Music Festivals
- Group Reservations
- Guest List Management
- Guest List Search
- Invoice Management
- Lead Capture
- Marketing Automation
- Membership Management
- Mobile Access
- Mobile Ticketing
- Multi-Event
- Online Booking
- Online Payments
- Online Registration
- Online Ticketing
- Onsite Ticketing
- Order Processing
- PCI Compliance
- Payment Processing
- Point of Sale (POS)
- Print-at-Home
- Promotions Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reserved Seating
- Sales Reports
- Sales Trend Analysis
- Season Tickets
- Seating Map
- Social Media Integration
- Social Promotion
- Support Ticket Management
- Surveys & Feedback
- Third Party Integrations
- Ticket Brokering
- Ticket Reservations
- Ticketing
- Visitor Registration
- Wait List Management
- Website Integration
- Website Management
- Total features64
- API
- Access Controls/Permissions
- Activities Booking
- Attendance Management
- Attendee Management
- Attendee Segmentation
- Badge Printing
- Barcode/Ticket Scanning
- CRM
- Concessions Management
- Confirmation/Reminders
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Data Management
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Data Synchronization
- Discount Management
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Employee Management
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Event Tracking
- Exhibit/Vendor Management
- For Film Festivals
- For Music Festivals
- Group Reservations
- Guest List Management
- Guest List Search
- Invoice Management
- Lead Capture
- Marketing Automation
- Membership Management
- Mobile Access
- Mobile Ticketing
- Multi-Event
- Online Booking
- Online Payments
- Online Registration
- Online Ticketing
- Onsite Ticketing
- Order Processing
- PCI Compliance
- Payment Processing
- Point of Sale (POS)
- Print-at-Home
- Promotions Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reserved Seating
- Sales Reports
- Sales Trend Analysis
- Season Tickets
- Seating Map
- Social Media Integration
- Social Promotion
- Support Ticket Management
- Surveys & Feedback
- Third Party Integrations
- Ticket Brokering
- Ticket Reservations
- Ticketing
- Visitor Registration
- Wait List Management
- Website Integration
- Website Management
Integrations
- Total integrations4
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations3
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
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