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Configuration Management Tools
Configurable workflow

Top Rated Configuration Management Tools Software with Configurable Workflow

Last updated: April 2026

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Change Management

Compliance Management

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Netwrix Change Tracker

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Maintain system integrity and detect risky changes

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Netwrix Change Tracker helps organizations monitor configurations, detect unauthorized changes, and maintain system integrity across critical IT systems. It provides real-time visibility into configuration drift, file integrity monitoring, and automated compliance reporting to reduce risk and streng

Rudder

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Continuous auditing and configuration management software

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Rudder is a configuration management software that helps businesses handle operations related to compliance, auditing, vulnerability management, and more. Staff members can automatically trigger alerts, generate drift reports, and manage remediation operations upon non-conformance detection.

Octopus Deploy

4.8

(60)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Continuous Delivery platform for complex deployments

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Octopus is a best-of-breed Continuous Delivery platform that handles complex software delivery at any scale.

ServiceTonic

4.8

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

SmartITSM

4.6

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based IT service management and help desk software

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SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

TeamCity

4.5

(51)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Continuous integration and automated testing software

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TeamCity is a continuous integration software designed to help users perform automated tests and deploy applications, packages, and containers. The project management module lets IT teams track the status of builds, download build artifacts, configure workflows, and assign tasks to team members.

ManageEngine Network Configuration Manager

4.5

(283)

155

121

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Simplify network management with NCM

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Network Configuration Manager is a comprehensive solution for managing network configurations holistically. With features like backup, change management, compliance management, automation, and firmware vulnerability management, it simplifies network management tasks and increases efficiency.

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Users also considered

Cloudaware

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud management platform for enterprise IT teams

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Cloudaware simplifies app deployment and asset management across AWS, Azure, GCP, Alibaba, Oracle, and VMware. IT teams get real-time visibility into cost, compliance, and performance via a centralized CMDB—streamlining operations, audits, and decision-making.

ServiceNow

4.5

(345)

190

132

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ITSM for automation & management of IT enterprise services

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ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

Puppet Enterprise

4.4

(24)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT management tool for automating multi-cloud infrastructure

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Puppet Enterprise is designed to help businesses automate the configuration of multi-cloud infrastructures via a unified platform. It enables IT teams to streamline application deployment timeframes, create, test, and deploy infrastructure codes, and automate operational workflows in real-time.

C2

4.3

(14)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

FNT Command Platform

4.1

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Hybrid infrastructure and data center management platform

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The FNT Command Platform enables the efficient management of IT, telecommunications and data center infrastructures as a digital twin – from the physical level through virtual components and applications to services – independent of the manufacturer and in a uniform data model.

Aras Innovator

3.6

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Enterprise PLM software with dynamic product navigation

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Aras Innovator is designed to help businesses in aerospace, defense, energy, transportation, high-tech electronics, consumer packaged goods, industrial manufacturing, and shipbuilding industries manage end-to-end product lifecycle, from requirements, engineering, and manufacturing to operation.

Related categories

Change Management

Remote Support

Mobile Device Management

Unified Endpoint Management (UEM)

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