App comparison
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CommandLink ITSM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management tool
CommandLink ITSM Alternatives & Competitors (2026)
Top 5 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.3
Value for money
Starting price
No pricing info
0.6
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
Tempo Capacity Planner
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Resource planning and workforce optimization
1.3
Value for money
Starting price
No pricing info
1.2
Functionality
Task Scheduling
5/5
Calendar Management
5/5
Task Management
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
AlertOps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Incident & response management tool for IT & DevOps teams
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Real-Time Notifications
5/5
Alerts/Notifications
5/5
On Call Scheduling
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
ManageEngine ADManager Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Active Directory Management and Reporting Solution
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
IT Reporting
5/5
Two-Factor Authentication
5/5
Password Management
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
N-sight RMM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote monitoring and management platform
0.9
Value for money
Starting price
No pricing info
0.8
Functionality
Help Desk Management
5/5
Dashboard
5/5
Anti Virus
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.8
Value for money
Starting price
No pricing info
0.6
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
IT Glue
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Track, find and know everything in under 30 seconds.
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
SSL Security
5/5
Offline Access
5/5
Activity Dashboard
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.6
Value for money
Starting price
No pricing info
0.7
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
FixMe.IT
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote Support Software That Always Works
0.3
Value for money
Starting price
No pricing info
0.5
Functionality
Unattended Access
5/5
Drag & Drop
5/5
SSL Security
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
Tempo Timesheets
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing time tracking in Jira.
0.9
Value for money
Starting price
No pricing info
0.9
Functionality
Workflow Management
5/5
Sick Leave Tracking
5/5
Projections
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
BlueFolder
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Work order and field service management software
0.4
Value for money
Starting price
No pricing info
0.6
Functionality
Work Order Creation
5/5
Customizable Fields
5/5
Customizable Reports
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
0.7
Value for money
Starting price
No pricing info
0.7
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT and SaaS account management & monitoring
0.7
Value for money
Starting price
No pricing info
0.5
Functionality
Collaboration Tools
N/A
Compliance Tracking
N/A
License Management
N/A
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based GRC solution for enterprises and governments.
0.2
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Status Tracking
5/5
Monitoring
5/5
Incident Reporting
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible Software. Focused Service.
0.7
Value for money
Starting price
No pricing info
0.8
Functionality
Real-Time Notifications
5/5
Remote Access/Control
5/5
Task Management
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Award winning IT Asset Mgmt and Service Mgmt platform
0.5
Value for money
Starting price
No pricing info
0.5
Functionality
Inventory Management
5/5
Asset Tracking
5/5
Alerts/Escalation
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modular ITSM and ITAM solution based on ITIL principles
0.3
Value for money
Starting price
No pricing info
0.3
Functionality
Incident Management
5/5
Service Level Agreement (SLA) Management
5/5
Preventive Maintenance
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ticketing system to streamline help desk operations
0.4
Value for money
Starting price
No pricing info
0.6
Functionality
Remote Access/Control
5/5
Recurring Issues
5/5
Knowledge Management
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support for helpdesks, call centers and organizations
0.8
Value for money
Starting price
No pricing info
0.4
Functionality
Session Transfer
5/5
File Transfer
5/5
Session Recording
5/5
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk, service desk and customer support software
Value for money
Starting price
No pricing info
Functionality
Interaction Tracking
N/A
Tagging
N/A
Call Center Management
N/A
Top Features
Task Management
5/5
Support Ticket Tracking
5/5
Support Ticket Management
5/5