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Frontizo
Cloud-based customer service management system
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Frontizo - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: June 2025
Frontizo overview
What is Frontizo?
Frontizo is a complaint management software designed for handling, managing, responding to, and reporting customer complaints. The system provides organizations with complete control over complaint collection, recording, reporting, and tracking in compliance with industry guidelines and regulations.
The cloud-based platform streamlines the entire complaint management process through automation. The platform features an end-to-end service workflow that begins with raising service requests through mobile applications or the CRM interface. Regional heads can then review requests and assign appropriate engineers based on location, skills, and availability.
Engineers receive instant notifications, perform the required service, and log detailed work updates including actions taken, spare parts used, and time spent. The system generates comprehensive daily and global reports that are verified with digital signatures from all concerned parties. After service completion, customers receive automated feedback requests, allowing organizations to monitor service quality and drive improvements.
Starting price
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Frontizo’s user interface
Frontizo reviews
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Frontizo's features
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Frontizo support options
Typical customers
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Frontizo FAQs
Frontizo has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
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Q. What languages does Frontizo support?
Frontizo supports the following languages:
English
Q. Does Frontizo offer an API?
No, Frontizo does not have an API available.
Q. What level of support does Frontizo offer?
Frontizo offers the following support options:
FAQs/Forum