getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Infizo Desk Logo

Cloud-based ticketing and incident management software

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Infizo Desk - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Infizo Desk overview

What is Infizo Desk?

nfizo Desk is a cloud-based ticketing and incident management software that helps businesses of all sizes, including healthcare, education, hospitality, and various other industries streamline help desk operations and ticket routing, manage response time, and more. Key features include automated categorization, ticket assignment, finance management, and incident tracking.

Infizo Desk converts incoming emails into help desk tickets for email communication. It enables one-time passwords (OTPs) verification for secure and authorized ticket closure. The platform helps record completed tasks, create and manage work orders, track ticket status, and more.

Key benefits of using Infizo Desk

• Infizo Desk assists with service level agreement (SLA) monitoring, root cause analysis (RCA) generation, and more

• It helps manage ticket flows using status and optimize budgets for services.

• The tool helps generate recurring schedules, maintenance calendars, workflows, and more.

Starting price

5000flat rate /
per month

Alternatives

with better value for money

Infizo Desk’s user interface

Ease of use rating:

Infizo Desk reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Infizo Desk's features

Activity dashboard
Mobile app
Reporting/Analytics
Service level agreement (sla) management

Infizo Desk alternatives

Infizo Desk logo

Starting from

5000

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Freshdesk logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Milvus logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Infizo Desk pricing

Value for money rating:

Starting from

5000

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Infizo Desk price and value

Value for money rating:

Infizo Desk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support

Infizo Desk FAQs

Q. Who are the typical users of Infizo Desk?

Infizo Desk has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Infizo Desk support?

Infizo Desk supports the following languages:
English


Q. Does Infizo Desk support mobile devices?

Infizo Desk supports the following devices:
Android, iPad, iPhone


Q. Does Infizo Desk offer an API?

No, Infizo Desk does not have an API available.


Q. What level of support does Infizo Desk offer?

Infizo Desk offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support

Related categories