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LabiDesk Logo

Helpdesk tool for assisting and engaging with customers

Table of Contents

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LabiDesk - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

LabiDesk overview

What is LabiDesk?

Labidesk is a complete and fully integrated customer support software. With live chat, a ticketing system, a knowledge base, and a help widget, professionals can provide personalized assistance to your customers and sell them the right product at the right time.

Starting price

79flat rate /
per month

Alternatives

with better value for money

LabiDesk’s user interface

Ease of use rating:

LabiDesk pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(11)
5(14)

What do users say about LabiDesk?

A multi-channel help desk software that makes your life easier and saves you a lot of headaches when your main goal is to offer your customers quality care. If you are looking for a tool that fulfills the functions of shared email inbox, ticket system, help widget, knowledge base, live chat, canned responses, CRM and roadmaps, Labidesk is the one !! !

Select to learn more


Who uses LabiDesk?

Based on 27 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

E-Learning
Internet
Computer Software
Education Management
Others

Use cases

Help Desk

LabiDesk's key features

Most critical features, based on insights from LabiDesk users:

Real-Time chat
Customizable branding
Email management
Interaction tracking
Reporting/Analytics

All LabiDesk features

Features rating:

Automated routing
Knowledge base management
Self service portal
Service level agreement (sla) management
Multi-Channel communication
Access controls/permissions
Activity dashboard
API
Customer database
Data import/export
Email templates
Surveys & feedback
Third-Party integrations

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LabiDesk pricing

Value for money rating:

Starting from

79

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about LabiDesk price and value

Value for money rating:

To see what individual users think of LabiDesk's price and value, check out the review snippets below.

“They are constantly developing. We bought in, in advance, investing faith and are impressed with the progress.”
JB

James B.

Project Director

“It's easy to manipulate with tickets and all the support requests. I love the possibility of having everything well-organized and also of having it look like it's mine.”
Verified reviewer profile picture

Stasha K.

Tech support

LabiDesk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
24/7 (Live rep)
Chat

LabiDesk FAQs

Q. Who are the typical users of LabiDesk?

LabiDesk has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What languages does LabiDesk support?

LabiDesk supports the following languages:
English


Q. Does LabiDesk offer an API?

Yes, LabiDesk has an API available for use.


Q. What level of support does LabiDesk offer?

LabiDesk offers the following support options:
Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat

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