App comparison
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LabiDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk tool for assisting and engaging with customers
LabiDesk Alternatives & Competitors (2026)
Top 5 free alternatives
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
0.3
Value for money
Starting price
0.5
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Value for money
Starting price
0.4
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.5
Value for money
Starting price
0.4
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.5
Value for money
Starting price
0.3
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.3
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT enterprise services
Value for money
Starting price
0.5
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
0.1
Value for money
Starting price
0.3
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
0.2
Value for money
Starting price
0.6
Functionality
Problem Management
5/5
Video Support
5/5
Single Sign On
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.3
Value for money
Starting price
0.6
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Generative conversational AI for the enterprise.
0.8
Value for money
No pricing info
Starting price
1.0
Functionality
Machine Learning
N/A
Generative AI
N/A
Natural Language Processing
N/A
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.1
Value for money
Starting price
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer communication solution
0.5
Value for money
Starting price
0.6
Functionality
Automated Routing
4.7/5
Real-Time Chat
4.6/5
Alerts/Escalation
4.4/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for small & medium businesses
0.8
Value for money
Starting price
1.0
Functionality
Alerts/Escalation
N/A
Workflow Management
N/A
Social Media Integration
N/A
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
0.3
Value for money
Starting price
0.2
Functionality
Support Ticket Management
5/5
Knowledge Base Management
5/5
Inbox Management
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mojo Helpdesk makes customer service easy.
0.4
Value for money
Starting price
0.2
Functionality
Self Service Portal
5/5
Inventory Management
5/5
Asset Tracking
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Performance Support for the Factory Floor
0.5
Value for money
Starting price
0.3
Functionality
Multi-Language
N/A
Safety Management
N/A
Certification & Licensing
N/A
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Deliver an unforgettable customer experience.
0.3
Value for money
Starting price
0.2
Functionality
Prioritization
5/5
Real-Time Chat
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service desk automation software for mid-size businesses.
0.8
Value for money
Starting price
0.5
Functionality
Problem Management
5/5
Change Management
5/5
Availability Management
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Advanced, cloud-based computer telephony integration
0.5
Value for money
Starting price
Functionality
Softphone
5/5
Predictive Dialer
5/5
Contact Database
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based help desk management software
0.7
Value for money
Starting price
0.5
Functionality
Alerts/Escalation
5/5
Task Management
5/5
Real-Time Notifications
5/5
Top Features
Real-Time Chat
4.6/5
Customizable Branding
4.6/5
Knowledge Base Management
4.3/5