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Luma Virtual Agent
Live chat software
Table of Contents
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Luma Virtual Agent - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: December 2025
Luma Virtual Agent overview
What is Luma Virtual Agent?
Luma Virtual Agent is a live chat software that helps businesses offer enterprise service and support to customers across multiple channels. The platform enables managers to understand users' requirements and sentiments using the natural language processing (NLP) functionality.
Administrators can automatically follow up with team members on pending incidents and approvals to close tickets. Luma Virtual Agent also lets stakeholders integrate the system with several third-party applications, including MS Teams, Slack, ChangeGear, and ServiceNow.
Starting price
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Luma Virtual Agent reviews
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Luma Virtual Agent's features
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Luma Virtual Agent
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Slack
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Text Request
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Luma Virtual Agent support options
Typical customers
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Luma Virtual Agent FAQs
Luma Virtual Agent has the following typical customers:
Large Enterprises
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Q. What languages does Luma Virtual Agent support?
Luma Virtual Agent supports the following languages:
English
Q. Does Luma Virtual Agent offer an API?
No, Luma Virtual Agent does not have an API available.
Q. What level of support does Luma Virtual Agent offer?
Luma Virtual Agent offers the following support options:
Email/Help Desk