App comparison
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Magic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Everything local businesses need to grow online
Magic Alternatives & Competitors (2026)
Top 8 free alternatives
Birdeye
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Always On. Always On-Brand. Always Driving Outcomes.®
0.3
Value for money
No pricing info
Starting price
Functionality
Support Ticket Management
5/5
Feedback Management
5/5
Real-Time Analytics
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.4
Value for money
Starting price
0.3
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.1
Value for money
Starting price
0.3
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
0.6
Value for money
Starting price
0.1
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
0.3
Value for money
Starting price
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Clearstream
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The church texting software you'll love
0.3
Value for money
Starting price
Functionality
Campaign Scheduling
5/5
Role-Based Permissions
5/5
Email Management
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
0.5
Value for money
Starting price
0.2
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.5
Value for money
Starting price
0.5
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool
0.2
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Project Tracking
5/5
Customer Experience Management
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled lead management and conversion platform
0.9
Value for money
No pricing info
Starting price
0.4
Functionality
Payment Processing
5/5
Multiple Payment Options
5/5
Debit/Credit Card Processing
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Most powerful, all-in-one solution for community engagement.
0.4
Value for money
Starting price
0.3
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer loyalty program management
0.2
Value for money
Starting price
0.4
Functionality
Discount Management
N/A
Communication Management
N/A
Transaction History
N/A
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & questionnaire tool
0.2
Value for money
Starting price
Functionality
Process/Workflow Automation
5/5
Alerts/Notifications
5/5
Survey/Poll Management
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
0.2
Value for money
Starting price
0.2
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.4
Value for money
Starting price
0.2
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
0.8
Value for money
Starting price
0.5
Functionality
SMS Messaging
5/5
Customer Engagement
5/5
Chat/Messaging
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.3
Value for money
Starting price
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
360° integrated hotel management software suite
0.4
Value for money
Starting price
0.2
Functionality
Reporting/Analytics
5/5
Real-Time Data
5/5
Real-Time Analytics
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create customer journey maps, personas & impact maps online
0.2
Value for money
Starting price
Functionality
Drag & Drop
5/5
User Research Analysis
5/5
User Journeys
5/5
Top Features
Dashboard
5/5
2-Way Messaging
5/5
Customer Database
5/5