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Optimy Logo

Live chat solution designed to covert website visitors

Table of Contents

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Optimy - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2025

Optimy overview

What is Optimy?

Turn more website browsers into buyers with Optimy's Live Chat Solution. Toggle between text and live video chat, co-browse and one-click connect with experts to increase sales.

Answer buyer questions faster with real human interaction—no more bad bot replies.

Use personalized buttons and banners to drive more chats. Higher chat conversion rates over our competitors.

Key benefits of using Optimy

Answer buyer questions faster with real human interaction—no more bad bot replies.

Toggle between text, audio and video chat easily while browsing with your buyer.

Use personalized buttons and banners to drive more chats. Higher chat conversion rates then over our competitors.

Starting price

110per user /
per month

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Optimy’s user interface

Ease of use rating:

Optimy reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Optimy's key features

Most critical features, based on insights from Optimy users:

Mobile access
Real-time consumer-facing chat
Offline form
Customizable branding
Autoresponders
Screen sharing

All Optimy features

Features rating:

Reporting/Analytics
Chat/Messaging
Proactive chat
Real-Time monitoring
Real-Time notifications
Single sign on
Transfers/Routing

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Optimy pricing

Value for money rating:

Starting from

110

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Optimy price and value

Value for money rating:

Optimy support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Knowledge Base

Training options

Live Online
Documentation
Videos

Optimy FAQs

Q. Who are the typical users of Optimy?

Optimy has the following typical customers:
Mid Size Business, Small Business

These products have better value for money


Q. What languages does Optimy support?

Optimy supports the following languages:
English


Q. Does Optimy offer an API?

No, Optimy does not have an API available.


Q. What level of support does Optimy offer?

Optimy offers the following support options:
24/7 (Live rep), Email/Help Desk, Knowledge Base

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