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App comparison

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Optimy Logo

Live chat solution designed to covert website visitors

Last updated: March 2026

Optimy Alternatives & Competitors (2026)

Top 9 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


WhatsApp logo

Real-time customer communications management software

learn more
logo
WhatsApp
logo
Optimy

0.3

4.7

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

110
per user/per month

0.4

4.6

Functionality

5.0

Chat/Messaging

4.8/5

Alerts/Notifications

4.7/5

Audio Calls

4.5/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

Slack logo

A single place for team communication and workflows

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logo
Slack
logo
Optimy

0.4

4.6

Value for money

5.0
8.75
per user/per month

Starting price

110
per user/per month

0.4

4.6

Functionality

5.0

Archiving & Retention

5/5

Authentication

4.8/5

Audio Capture

4.6/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

Text Request logo

Ignite customer engagement

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logo
Text Request
logo
Optimy

0.4

4.6

Value for money

5.0
59
flat rate/per month

Starting price

110
per user/per month

0.5

4.5

Functionality

5.0

Automated Responses

5/5

Autoresponders

4.7/5

Campaign Scheduling

4.6/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

LiveChat logo

AI-based live chat for customer support and sales teams

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logo
LiveChat
logo
Optimy

0.5

4.5

Value for money

5.0
25
per user/per month

Starting price

110
per user/per month

0.5

4.5

Functionality

5.0

Alerts/Notifications

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Optimy

0.3

4.7

Value for money

5.0
15
per user/per month

Starting price

110
per user/per month

0.4

4.6

Functionality

5.0

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

Tidio logo

Aill-in-one customer support software with AI features

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logo
Tidio
logo
Optimy

0.5

4.5

Value for money

5.0
24.17
flat rate/per month

Starting price

110
per user/per month

0.4

4.6

Functionality

5.0

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

Chatway logo

Live Chat and AI Chatbot for Smarter Customer Support

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logo
Chatway
logo
Optimy

0.1

4.9

Value for money

5.0
29
flat rate/per month

Starting price

110
per user/per month

0.2

4.8

Functionality

5.0

Email Management

5/5

Chat/Messaging

4.9/5

Contact Management

4.9/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
Optimy

0.8

4.2

Value for money

5.0
39
per user/per month

Starting price

110
per user/per month

0.6

4.4

Functionality

5.0

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

get.chat logo

Shared Team Inbox Solution for WhatsApp Business API

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logo
get.chat
logo
Optimy

0.3

4.7

Value for money

5.0
49
flat rate/per month

Starting price

110
per user/per month

0.3

4.7

Functionality

5.0

Chat/Messaging

4.9/5

Autoresponders

4.9/5

API

4.9/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

tawk.to logo

Live chat support & messaging solution

learn more
logo
tawk.to
logo
Optimy

0.4

4.6

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

110
per user/per month

0.6

4.4

Functionality

5.0

Autoresponders

4.7/5

Chat/Messaging

4.6/5

Canned Responses

4.5/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

Freshdesk logo

Online helpdesk system and customer service software

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logo
Freshdesk
logo
Optimy

0.6

4.4

Value for money

5.0
19
per user/per month

Starting price

110
per user/per month

0.7

4.3

Functionality

5.0

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

Intercom logo

AI-powered customer service with helpdesk

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logo
Intercom
logo
Optimy

1.0

4.0

Value for money

5.0
39
per user/per month

Starting price

110
per user/per month

0.6

4.4

Functionality

5.0

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

Crisp logo

All-in-one multi-channel solution for customer messaging

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logo
Crisp
logo
Optimy

0.5

4.5

Value for money

5.0
45
/per month

Starting price

110
per user/per month

0.6

4.4

Functionality

5.0

Appointment Scheduling

5/5

Audience Targeting

5/5

Automated Routing

5/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

Zoho Desk logo

Customer service software for businesses of all sizes

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logo
Zoho Desk
logo
Optimy

0.5

4.5

Value for money

5.0
9
per user/per month

Starting price

110
per user/per month

0.5

4.5

Functionality

5.0

Account Management

5/5

Activity Dashboard

4.8/5

API

4.5/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

HubSpot CRM logo

CRM and lead management solution

learn more
logo
HubSpot CRM
logo
Optimy

0.7

4.3

Value for money

5.0
20
per user/per month

Starting price

110
per user/per month

0.6

4.4

Functionality

5.0

Activity Tracking

4.6/5

Alerts/Notifications

4.5/5

Activity Dashboard

4.4/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

Bitrix24 logo

All in one business management workspace

learn more
logo
Bitrix24
logo
Optimy

0.8

4.2

Value for money

5.0
61
flat rate/per month

Starting price

110
per user/per month

0.7

4.3

Functionality

5.0

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

2Chat logo

Global Telephony, Advanced WhatsApp, and AI Agents together

learn more
logo
2Chat
logo
Optimy

0.2

4.8

Value for money

5.0
31
flat rate/per month

Starting price

110
per user/per month

0.2

4.8

Functionality

5.0

Autoresponders

5/5

API

4.9/5

Chat/Messaging

4.9/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

Gladly logo

Cloud-based customer service platform

learn more
logo
Gladly
logo
Optimy

0.2

4.8

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

110
per user/per month

0.2

4.8

Functionality

5.0

AI/Machine Learning

5/5

API

5/5

Batch Communications

5/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

learn more
logo
Tiledesk
logo
Optimy

0.4

4.6

Value for money

5.0
49
per feature/per month

Starting price

110
per user/per month

0.6

4.4

Functionality

5.0

Access Controls/Permissions

5/5

Activity Tracking

4.7/5

AI/Machine Learning

4.6/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5

respond.io logo

The first minute makes or breaks the customer experience.

learn more
logo
respond.io
logo
Optimy

0.5

4.5

Value for money

5.0
99
/per month

Starting price

110
per user/per month

0.6

4.4

Functionality

5.0

Chatbot

5/5

Activity Dashboard

4.7/5

Chat/Messaging

4.6/5

Top Features

Customizable Branding

5/5

Mobile Access

5/5

Offline Form

5/5