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SoftBCom Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk solution
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SoftBCom Help Desk - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
SoftBCom Help Desk overview
What is SoftBCom Help Desk?
SoftBCom Help Desk is designed to help businesses streamline ticketing, process automation, and reporting operations.
- Ticketing: real-time processing of requests that require interaction between different specialists.
- Process automation: handling voice and digital requests, routing, creating event notifications, categorizing, merging new messages with the original ticket.
- Uniform request protocol.
- Online analytics: graphics and reports.
Starting price
per month
Alternatives
with better value for money
SoftBCom Help Desk’s user interface
SoftBCom Help Desk pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.1
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about SoftBCom Help Desk?
Pricing can be more competitive
Who uses SoftBCom Help Desk?
Based on 23 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
- Not enough reviewsSoftBCom Help Desk's key features
Most critical features, based on insights from SoftBCom Help Desk users:
All SoftBCom Help Desk features
Features rating:
SoftBCom Help Desk alternatives
SoftBCom Help Desk
Starting from
19
/user
Per month
Zendesk Suite
Starting from
No pricing info
Freshdesk
Starting from
No pricing info
Milvus
Starting from
No pricing info
SoftBCom Help Desk pricing
Value for money rating:
Starting from
19
/user
Per month
User opinions about SoftBCom Help Desk price and value
Value for money rating:
SoftBCom Help Desk support options
Typical customers
Platforms supported
Support options
Training options
SoftBCom Help Desk FAQs
SoftBCom Help Desk has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does SoftBCom Help Desk support?
SoftBCom Help Desk supports the following languages:
English, German
Q. Does SoftBCom Help Desk offer an API?
Yes, SoftBCom Help Desk has an API available for use.
Q. What level of support does SoftBCom Help Desk offer?
SoftBCom Help Desk offers the following support options:
Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk, 24/7 (Live rep)