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Help Desk
Page 6

Help Desk Software for Linux - Page 6

Last updated: March 2026

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Features

Support Ticket Management(110)

Reporting/Analytics(129)

Real-Time Notifications(97)

Email Management(100)

Alerts/Escalation(124)

Integrated with

Microsoft Teams(32)

Microsoft 365(23)

Google Workspace(12)

Microsoft Outlook(30)

3CX(5)

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Free(44)

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Mac(108)

iPad(86)

Android(90)

Linux

Web-based(141)

iPhone(89)

Windows(139)

Organization types

Small Business(136)

Non Profit(103)

Large Enterprises(138)

Public Administrations(79)

Freelancers(64)

Mid Size Business(136)

User rating

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Awesome Support

3.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Best WordPress helpdesk plugin

Best WordPress helpdesk plugin

Read more about Awesome Support

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CX Genie

4.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based and AI-enabled chatbot software

CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations.

CX Genie's Help Desk solution is designed to streamline your support operations, enabling you to provide exceptional service while efficiently managing your supp

Read more about CX Genie

Users also considered

Infraon Infinity

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Infraon Infinity

Infraon Infinity is an integrated platform that helps small to large enterprises and telcos with information technology service management (ITSM), complete observability, and AIOps capabilities.

Read more about Infraon Infinity

Users also considered

Naofix

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

A unique SaaS that merges the powers of Helpdesk, CMMS & CRM

By choosing Naofix's Helpdesk, you're activating a customer service tool as easy to use as a superhero gadget. With seamless communication, automated ticket qualification worthy of superior intelligence, and crystal-clear metrics, your agents can tackle customer issues with the speed of a hero.

Read more about Naofix

Users also considered

Gfacility

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based workspace management software

Gfacility provides a facility management system for companies of all sizes. The software enables organizations to manage workspaces, services, and buildings. Key features include room scheduling, visitor management, maintenance tracking, and integration with Google Workspace or Office 365.

Read more about Gfacility

Users also considered

BizMagnets

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

BizMagnets is a ChatOps platform built on WhatsApp.

BizMagnets is a ChatOps platform built on WhatsApp. It turns messy chats into trackable tickets, bookings, and workflows — so your support, service, and operations teams never miss a follow-up. Designed for mid-market businesses running ops on WhatsApp, BizMagnets brings clarity, speed, and control.

Read more about BizMagnets

Users also considered

Elementool Help Desk

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Help desk software

Elementool Help Desk is a web-based Help Desk that allows your team to track issues/tickets collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time and money.

Read more about Elementool Help Desk

Users also considered

Enterprise Service Desk

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ITIL-based incident, service and change management solution

Enterprise Service Desk is a scalable ITIL-based help desk solution delivering a multitude of features across incident, service and change request management

Read more about Enterprise Service Desk

Users also considered

CloudOffix

(0)

Cloud-based Customer Based Business Management Platform

CloudOffix is an all-in-one CRM platform with a 360-degree view of the customer while offering easy customization features, having access to all the natively integrated apps through one screen.

Read more about CloudOffix

Users also considered

Resolve

(0)

Never Touch Another Ticket

Resolve’s Agentic Resolution Fabric is an AI-powered automation platform that unifies knowledge, automation, orchestration, and intelligent assistance to deliver autonomous IT operations.

Read more about Resolve

Users also considered

CDESK

(0)

Helpdesk and service desk software

CDESK is a helpdesk and service desk software that designed for the digitalization and standardization of a company's business processes. CDESK provides tools for, e.g. improving communication with customers, processing requests, registering employees work time and keeping the SLA and SLO deadlines.

Read more about CDESK

Users also considered

Uniphore

(0)

So every person, on every call, can finally be heard.

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.

Read more about Uniphore

Users also considered

Ariglad

(0)

Ariglad auto creates & updates your knowledge base

Ariglad elevates support efficiency by auto-updating your knowledge bases through support ticket analysis, integrating seamlessly with platforms like Zendesk, Salesforce, and more.

Read more about Ariglad

Users also considered

Ariglad

(0)

Ariglad auto creates & updates your knowledge base

Ariglad elevates support efficiency by auto-updating your knowledge bases through support ticket analysis, integrating seamlessly with platforms like Zendesk, Salesforce, and more.

Read more about Ariglad

Users also considered

CloudOffix

(0)

Cloud-based Customer Based Business Management Platform

CloudOffix is an all-in-one CRM platform with a 360-degree view of the customer while offering easy customization features, having access to all the natively integrated apps through one screen.

Read more about CloudOffix

Users also considered

T-HelpDesk

(0)

Advanced ticketing system

T-HelpDesk offers functionalities of a service desk, helpdesk, IT ticketing, and asset management in a single environment.

Read more about T-HelpDesk

Users also considered

CDESK

(0)

Helpdesk and service desk software

CDESK is a helpdesk and service desk software that designed for the digitalization and standardization of a company's business processes. CDESK provides tools for, e.g. improving communication with customers, processing requests, registering employees work time and keeping the SLA and SLO deadlines.

Read more about CDESK

Users also considered

tbITSM

(0)

Cloud-based IT service management and helpdesk tool

tbITSM is a cloud-based IT service management (ITSM) software that helps businesses in IT, travel and leisure, finance, retail, manufacturing, and other industries streamline help desk operations and optimize IT services. It lets staff members utilize the information technology infrastructure library (ITIL) framework to review, define, and manage the overall ITSM processes.

Read more about tbITSM

Users also considered

Resolve

(0)

Never Touch Another Ticket

Resolve’s Agentic Resolution Fabric is an AI-powered automation platform that unifies knowledge, automation, orchestration, and intelligent assistance to deliver autonomous IT operations.

Read more about Resolve

Users also considered

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