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UserQ Logo

User research tool

Table of Contents

UserQ - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: August 2025

UserQ overview

What is UserQ?

UserQ is a remote user research platform built for teams that need fast, flexible, and culturally relevant insights.

Designed with a focus on the Middle East and North Africa (MENA), UserQ makes it easy to run unmoderated usability studies in both Arabic and English, helping teams design better digital experiences for diverse, multilingual audiences.

Whether you're working on a website, mobile app, or enterprise platform, UserQ allows you to test early, test often, and make confident, data-informed decisions without relying on traditional research labs or expensive tools not built for your market.

🌍 Unlike generic UX testing platforms, UserQ offers localized research that reflects the behavior, language, and cultural nuances of real users in the MENA region. With bilingual support and a participant panel that includes Arabic and English speakers, UserQ is ideal for companies designing for the UAE, Saudi Arabia, Egypt, and other growing digital markets.

🧪 UserQ supports a wide range of remote UX research methods:

• Card Sorting: Understand how users expect content to be organized

• Tree Testing: Validate your information architecture before you build

• Surveys: Collect qualitative and quantitative feedback

• Preference Tests: Compare designs and concepts

• Prototype Tests: Test interactive designs in real scenarios

Set up tests in minutes using an intuitive interface, then recruit participants from UserQ’s panel or share a link to your own testers.

📊 Test results are available in real time, with clean, visual dashboards that show:

• Task success and completion rates

• Direct vs. indirect success paths

• Engagement time

• Demographics by age, gender, and region

This makes it easy to uncover usability issues, validate navigation, and present clear insights to stakeholders.

👥 UserQ is built for:

• UX and product teams looking to validate designs

• Startups needing fast feedback on MVPs and features

• Agencies conducting research for client projects

• Enterprises scaling research across teams and markets

• No prior research experience is required. The platform is beginner-friendly and suitable for teams of all sizes.

💳 Choose the model that fits your workflow:

• Pay-as-you-go: Ideal for individuals or occasional testers. Only pay for what you use, with no subscription required.

• Team Plan: A monthly subscription with unlimited tests and responses for up to 10 users. Great for growing teams or frequent testers.

All accounts include access to core features and support for both English and Arabic testing.

✅ Why Choose UserQ?

• Built for Arabic and English UX testing

• Access to MENA-based participant panel

• No labs, no scheduling, no moderators

• Fast setup, real-time results

• Designed for cultural and linguistic relevance

• Affordable and scalable

Key benefits of using UserQ

Access to MENA participants with UserQ's tester panel

Create tests in English and Arabic

No monthly commitment, just pay as you go

Starting price

Free

Alternatives

with better value for money

UserQ’s user interface

Ease of use rating:

UserQ reviews

Overall rating

4.6

/5

12

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.45/10
Rating distribution

5

4

3

2

1

8

3

1

0

0

Pros
“I like because I have the chance to give my opinion on a great range of topics, and I get paid for it.”
FS

Flavio S.

Eng

“One of the most important and best sites that provide survey services.I have used many sites in the past, but in my opinion, this is the best among them.”

Verified reviewer

Anonymity request

“Overall, It's a great experience with UserQ. They are changing the world with their techniques and user friendly nature which help us all grow towards positiveness.”
MS

Muhammad S.

SALES MANAGER

Cons
“Mostly the survey not comes and sometimes survey come but with a error and I am unable to do the surveyThat's why my earning is stuck at 8. 50 dollar from the last 2 months.”

Verified reviewer

Anonymity request

“No thing so far, but I think I'll have the same opinion as if there's any bug I'd notice it.”
NM

Nada M.

Content Strategist

Who uses UserQ?

Based on 12 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services
Accounting
Computer Networking
Computer Software
Others

Use cases

User Testing

UserQ's key features

Most critical features, based on insights from UserQ users:

Audience targeting
Quantitative metrics
Usability testing
Surveys & feedback
Reporting/Analytics
Visual analytics

All UserQ features

Features rating:

A/B testing
Heatmaps
Customer segmentation
Survey/Poll management
Activity dashboard
Reporting & statistics
Real-Time data
Real-Time analytics
Performance metrics
Alerts/Notifications
Geotargeting
Engagement tracking
Email reminders
Demographic Data
Data import/export
Customizable questions
Customizable fields
Customizable Categories
Behavior tracking
Conversion Rate Optimization
Categorization/Grouping

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UserQ pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pay‑As‑You‑Go (Individual workspace)

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Free workspace
  • $29 publishing fee per test

Team plan (Team workspace)

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • No test publishing fee
  • Covers up to 10 users in one shared workspace
  • Unlimited test and responses

User opinions about UserQ price and value

Value for money rating:

To see what individual users think of UserQ's price and value, check out the review snippets below.

“I like because I have the chance to give my opinion on a great range of topics, and I get paid for it.”
FS

Flavio S.

Eng

“One of the most important and best sites that provide survey services.I have used many sites in the past, but in my opinion, this is the best among them.”

Verified reviewer

Anonymity request

UserQ support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support

Training options

Documentation
Videos
In Person
Live Online
Webinars

UserQ FAQs

Q. Who are the typical users of UserQ?

UserQ has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

These products have better value for money


Q. What languages does UserQ support?

UserQ supports the following languages:
English, Arabic


Q. Does UserQ offer an API?

No, UserQ does not have an API available.


Q. What level of support does UserQ offer?

UserQ offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support

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