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Brightsquid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based patient engagement software
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Brightsquid - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2023
Brightsquid overview
What is Brightsquid?
Brightsquid is a cloud-based patient engagement software that helps businesses monitor privacy compliance, prevent online breaches, and block cyber attacks such as ransomware or phishing. It is a messaging and file transfer tool that lets clinics connect with the rest of the circle of care accordingly. Administrators can also manage patient communications for appointment preparation, follow-up, and attachment.
The system allows users to send online forms to collect patient information, create message templates, access audit tracking, and more. Bulk-sending functionality lets healthcare providers deliver messages to patients through a unified platform.
Key benefits of using Brightsquid
• Multiple user accounts included - Sharing passwords breaks privacy rules. Create staff accounts for coverage and audibility. Users can belong to multiple organizations to manage communications for more than one clinician or clinic-shared inbox.
• Save days of time each year - Clinic staff saves message templates to send common communications with just a few clicks.
• Advance digital data collection and screening - Send patients custom secure online forms to have responses returned before an appointment.
• Send and receive with anyone - Message any of the professionals in the directory or invite colleagues to claim their own free account. Invite patients to eliminate mail and reduce phone traffic.
• Shared clinic inbox - Send and receive messages to the clinic with available assigned staff addressing and triaging messages as appropriate.
• Automatic closed loop communication - Read receipts show you if and when a message was read by, not just delivered to recipients.
• Full-control message recall - If a message is sent to the wrong person, or access is no longer appropriate, users can always remove any message from all recipient inboxes to avoid any potential harm.
• Ransomware blocking - No one will click on a link or attachment in a secure-mail message that is infected with ransomware or other harmful computer viruses. All information and files are scanned before being uploaded to the Brightsquid servers.
• Zero spam inbox - All users of secure-mail are identity verified so there are no messages that aren't related to clinical activities.
Starting price
per month
Alternatives
with better value for money
Brightsquid’s user interface
Brightsquid reviews
Overall rating
4.8
/5
10
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.6/10
5
4
3
2
1
8
2
0
0
0
Chris L.
Physician
Patty D.
HIA & Policy Risk Analyst
Julie W.
Treatment coordinator
Nimet J.
Dentist
Julie W.
Treatment coordinator
Richard B.
Urologic Surgeon
Who uses Brightsquid?
Based on 10 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Brightsquid's key features
Most critical features, based on insights from Brightsquid users:
All Brightsquid features
Features rating:
Brightsquid alternatives
Brightsquid pricing
Value for money rating:
Starting from
57.49
Per month
User opinions about Brightsquid price and value
Value for money rating:
To see what individual users think of Brightsquid's price and value, check out the review snippets below.
Chris L.
Physician
Patty D.
HIA & Policy Risk Analyst
Brightsquid support options
Typical customers
Platforms supported
Support options
Training options
Brightsquid FAQs
Brightsquid has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Brightsquid support?
Brightsquid supports the following languages:
English
Q. Does Brightsquid offer an API?
No, Brightsquid does not have an API available.
Q. What level of support does Brightsquid offer?
Brightsquid offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum



