Spruce vs OhMD

Carepatron

EHRYourWay

TheraNest

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

EHR YOUR WAY is a fully integrated behavioral health and clinical care EHR software. It is configurable for mental health and clinical health specific needs and is an ONC certified cloud-based EHR. EHR YOUR WAY is trusted by mental health professionals nationwide and is suitable for behavioral health agencies with 15 or more users.

TheraNest is a specialized EHR and practice management solution designed specifically for mental health providers. The HIPAA-compliant platform streamlines administrative tasks through integrated scheduling, documentation, billing, and telehealth capabilities. Mental health professionals can benefit from features, such as AI-assisted note-taking, automated appointment reminders, and secure payment processing, allowing practitioners to focus on client care.

Spruce is a cloud-based telemedicine platform for healthcare professionals and clinics to communicate with patients via text, video or audio communication. Features include workflow automation, secure file sharing, rotation scheduling, call forwarding, electronic payments, analytics, and reporting.

Activity Tracking

Alerts/Notifications

Appointment Scheduling

Call Recording

Call Routing

Call Transfer

Care Plan Management

Chat/Messaging

Communication Management

Electronic Faxes

Electronic Payments

Email Reminders

File Sharing

For Medical Purposes

HIPAA Compliant

Initial Assessments

Live Chat

Medical Billing

Messaging

Mobile Access

Mobile Alerts

Multi-Provider Practice

Multi-User Collaboration

One-to-One Messaging

Patient Education

Patient Engagement

Patient Portal

Remote Treatment Planning

Reporting & Statistics

Scheduling

Self Service Portal

Third-Party Integrations

Treatment Planning

Video Conferencing

Voice Mail

Workflow Management

Spruce

Web-based

Android

iPhone

iPad

Basic

Owner

The company only communicates through email and each time you reply, you may be emailing with someone different. When I asked for specific training as a new customer, they told me they did not have specific training videos, nor did they have the time to work individually with small companies.

Administrative Assistant

Definitely recommend despite the little integration ability yet, it does help out with patient intakes and communication when offices are staff-limited!

Physician/Owner

Almost everything but notably the customer support.

Lactation Consultant 

Spruce is the only k on be that I found that included everything that I needed at a price that was within my budget.

Administrator

The app is easy to navigate, the customer service is prompt and friendly, and clients have been able to reach me thus far.

Licensed psychologist

Video calling is so simple to set up, and secure messaging is super-easy and helps keep client messages secure.   Since last June, Spruce has dropped a call only once.   

Psychologist

Sometimes hard to reach customer support.

Customer Support

Training and Learning Curve

Integrations

Pricing

User Interface

Security and Access Control

Freelancers

Small Business

Spruce Health

Klara

Klara is a comprehensive conversational patient engagement solution that helps businesses centralize communication channels, increase provider collaboration, and automate outreach workflows. The platform enables healthcare practices to focus on patient outcomes by streamlining various aspects of patient care.

Phreesia

With tools for intake, scheduling, payments and more, Phreesia makes care easier for patients, healthcare providers and staff. 

OhMD is a HIPAA-compliant omni-channel patient communication platform that reduces high inbound call volume by unifying AI and human conversations across text, phone, and web in a single inbox for physician practices.

Activity Dashboard

AI/Machine Learning

Alerts/Escalation

Appointment Management

Automated Scheduling

Autoresponders

Broadcast Messaging

Campaign Management

Chatbot

Chat Transcript

Confirmations/Reminders

Contact Database

Customer Experience Management

Customer Segmentation

Customizable Branding

Customizable Forms

Customizable Templates

Intent Recognition

Lead Capture

Multi-Channel Communication

Multi-Channel Management

Multi-Language

Multi-Location

Natural Language Processing

Online Forms

Online Refills

Online Scheduling

Patient Communications

Patient Intake

Patient Questionnaires

Patient Scheduling

Payment Processing

Practice Management

Pre-Configured Bot

Real-Time Data

Real-Time Notifications

Reminders

Rescheduling

Search/Filter

Secure Data Storage

Sentiment Analysis

SMS Reminders

Softphone

Speech Recognition

Speech Synthesis

Surveys & Feedback

Two-Way Audio & Video

Proprietary

OhMD

Windows

Communicate

Automate

Large Enterprises

Mid-size Business