Covetrus vRxPro vs Instinct Science

ezyVet

Cornerstone Software

iTRUST

IDEXX Neo

Liquid EHR

SmartFlow

Compare Covetrus vRxPro and Instinct Science based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Next-generation cloud-based software that transforms, innovates, and automates the way vets run their practices.

Liquid EHR is an optometry software which combines electronic health records (EHR), a practice management system, and a patient communication system

iTRUST enables professionals to seamlessly create, send, and manage all patients’ prescriptions. It lets professionals seamlessly communicate with patients via 2 way texting, automates appointment reminders, and recalls.

Covetrus® vRxPro® is the only complete business solution that actively helps you compete with online retailers. Covetrus is committed to your growth and brings you closer than ever to your patients. 

Activity Dashboard

Alerts/Notifications

Billing & Invoicing

Client Management

Confirmations/Reminders

Customer Database

Customizable Templates

Data Import/Export

E-Prescribing

Electronic Signature

EMR/EHR

For Medical Purposes

Formulary Management

Healthcare Compliance

Historical Reporting

Inventory Management

Medication History

Multi-Location

Online Refills

Patient Records Management

Prescription Cancellation

Prescription Management

Prescription Processing

Prescription Renewal

Pricing Data

Records Management

Reminders

Reporting & Statistics

Revenue Management

Search/Filter

Self Service Portal

Task Management

Task Scheduling

Third-Party Integrations

Treatment Planning

Workflow Management

Covetrus vRxPro

Web-based

Practice Manager, RVT

Overall, we have been very happy with this service. Customer Service experiences have been very good on our end.

CVT; Practice Manager

I like having a dedicated representative to help with issues, and this platform was able to provide this.

Lead CCS 

We love the ability to filter options on the home screen and ease of use. The platform is very user friendly.

Hospital Manager

We love the simplicity of use with this software. Our prescription compliance has improved since starting with this prescription software.

Office Manager

I love that the prescription automatically goes into the patients chart. I love that they contact the owner for approval and denial of prescriptions.

Receptionist

The overall experience has been great, training other team members has been nice as well.

Practice Manager

Super user friendly and great customer service when you have questions.

Veterinarian, owner

I love how it integrates with our Evet software so seamlessly and also how it alerts us in our email that there are prescriptions waiting for review.

This gave us an option for clients who wanted to save money by purchasing online. Clients can save, but we know that they are still getting a safe product and the manufacturer's guarantee.

Practice manager

I like that it integrates into our practice software as this helps keep up with what medications the pet is on.

Front Desk Manager

I also like that we can log in for the client and help them when they struggle to get their order completed. It's helpful that we can track a client's order and let them know if there are any issues.

Avimark - HUB Varience/Return glitches for putting things back into inventory/ Not being able to change expiration until the previous bottle is sold. All of the dumb requisition glitches.

Financial Coordinator

That if a prescription gets cancelled by accident that I can't go in and add a discount that they tried to use the first time.

Tech Supervisor

The diets can be difficult to find at times. Some products go on back order and the clients aren't made aware of it and then they don't receive their orders and call in upset.

I love that it is so easy to use and manage our client accounts.

Lead Receptionist

I love that clients are assured that the products are legitimate and do not have to worry that they are getting fraudulent medications. It is easy to navigate for us in clinic and for clients.

Charge us then debit us for each individual order. It's a mess for our accountant to figure out.

Hospital Admin.

Ease of use and client convenience. We have reduce our inventory costs dramatically.

Covetrus vRxPro screenshot: Covetrus vRxPro's New User Experience. It features a prioritized, actionable view—making it easier for customers to manage tasks like Client Requests and Renewals

Covetrus vRxPro screenshot: Product details shown in Covetrus vRxPro

Covetrus vRxPro screenshot: Create a prescription in Covetrus vRxPro

Covetrus vRxPro screenshot: Client profile shown in Covetrus vRxPro

Covetrus vRxPro screenshot: Overview dashboard in Covetrus vRxPro

Freelancers

Large Enterprises

Mid Size Business

Small Business

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

SmartFlow Patient Workflow Software optimizes every step of the patient visit, minimizing bottlenecks in your practice.

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need. 

Instinct is the new cloud-based operating system for the modern veterinary hospital: a full electronic medical records and practice management system.

Accounting

Appointment Scheduling

Calendar Management

Charting

Communication Management

Document Management

Document Storage

Electronic Payments

Email Reminders

Imaging and X-rays

Invoice Management

Live Chat

Medical Billing

Patient Intake

Payment Processing

SMS Messaging

SOAP notes

Status Tracking

Template Management

Instinct Science

Android

Linux

Windows

iPad

iPhone

Owner, DVM

I have also been thrilled with the responsiveness and availability of the support - this is probably among my favorite features. You get nearly immediate chat support 24/7.

Referral Coordinator

I love having all the things in on place. The ability to send records from the platform to rDVM's automatically after submitted and all and all just amazing.

Veterinary Technician

Pawsitive words of encouragement when logging in, they're hilarious. I enjoy bulk editing and ability to set status etc for patients.

Medical  Director

I can't say enough about Instinct. As the Medical Director I can proudly say it life changing for all our staff and has helped us practice better medicine and deliver better patient care.

Licensed Veterinary Technician 

Instinct is super user friendly and makes planning out treatment plans super easy.

This is the easiest to use and has the best visual interface. Everyone that sees it for the first time loves it.

I like how user friendly it is & how it is easy to go back on what has been done on a patient & also see what is coming up in the future.

Greatly improves patient care and monitoring. Any ER doctor can tell another ER doctor designed Instinct...everything makes sense and encourages efficiency on the ER floor.

vet tech

Detail orientated without being too complicated. Customer support is wonderful and there is always someone there to answer any questions quickly.

Director of Emergency Medical Staff

Super easy to use, customer service available 24/7, highly customizable, easy for the staff to learn and implement quickly.

Veterinarian 

Easy to see trends, follow treatments and write your doctor notes & charts. Love Plumbs integration.

Veterinary Student

The search function gets stuck on a patients name constantly.

Veterinarian

Ease of use and rapid organization along with prepopulation options for standard medical approaches.

Surgery Tech nurse

After you start Instinct is hard to back to paper.

ICU Lead Vet Tech/Supervisor

We can be much more detail oriented. Less treatments get missed.

Vet Tech 

I actually don't have much to say about what I do not like about it. Maybe just being able to have the com log closer to where the chart is since it is sometimes missed when owners talk to doctors.

Instinct Science screenshot: Status board: the home base of Instinct. Pinning patients, filtering, and sorting allow you to keep exactly what you need in view.

Instinct Science screenshot: Treatment Sheet: Easily access a patient’s treatment sheets from previous visits as part of the patient’s medical record.

Instinct Science screenshot: Charting templates: Instinct’s Charting feature is the digital workspace where clinicians document and manage a patient’s medical record during a visit. It’s designed to streamline clinical workflows by bringing together all patient details & diagnostics.

Covetrus vRxPro vs Instinct Science Comparison (2026)

Covetrus vRxPro

Instinct Science

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives