DaySmart Vet vs Covetrus Impromed

Covetrus Avimark

ezyVet

Cornerstone Software

IDEXX Neo

Shepherd

IntraVet

Compare DaySmart Vet and Covetrus Impromed based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

IDEXX Neo is the cloud-based practice software that is intuitive to use, easy to learn and built to make switching simple.

Next-generation cloud-based software that transforms, innovates, and automates the way vets run their practices.

Made for vets, by vets, Shepherd’s user-centered design, intelligent automations, and intuitive workflow help vets efficiently practice best medicine—and accurately charge for their work.

DaySmart Vet provides easy-to-use practice management software to automate tasks, streamline workflows, and improve communication.

Accounting

Activity Dashboard

Alerts/Notifications

Appointment Scheduling

Billing & Invoicing

Calendar Management

Charting

Client Management

Communication Management

Confirmations/Reminders

Customer Database

Data Import/Export

Document Management

Document Storage

E-Prescribing

Electronic Payments

Electronic Signature

Email Reminders

EMR/EHR

Historical Reporting

Imaging and X-rays

Inventory Management

Invoice Management

Live Chat

Medical Billing

Patient Intake

Patient Portal

Patient Records Management

Payment Processing

Prescription Processing

Reminders

Reporting & Statistics

Self Service Portal

SMS Messaging

SOAP notes

Status Tracking

Task Scheduling

Template Management

Third-Party Integrations

Treatment Planning

Workflow Management

DaySmart Vet

Linux

Web-based

Windows

Marketing Professional

It's ridiculous and looks completely unprofessional. I have complained several times to the support team and they keep  making up excuses for why it does that, but haven't fixed it.

Accountant

Best customer service on the market. We’re extremely pleased and we’ve had a great experience with the reps. When we started, reps helped us by adding in every large animal and breed we needed.

Veterinarian

They also generously provided us with an amazing rate, as we are a non-profit organization. We have been EXTREMELY pleased with this software and this company.

Owner

I enjoy the freedom from concerns about maintenance and upgrading costs of expensive hardware. Vetter Software's features are practically-oriented and are an excellent fit for my practice's needs.

Veterinarian,  owner 

I was able to start for free and  clients as I grew. The  group is very responsive to suggestions and customer support is beyond outstanding.

Owner 

This becomes a problem is if you need to log into a computer elsewhere in the clinic while already being logged in elsewhere you will be logged out of the other location with your place lost.

I have already recommended it to every other startup that I know. Absolutely the best deal out there - and customer service, interactions, and sales has been perfect.

Amazing support, very timely with their response. Easy to use and intuitive with more than one way to arrive at a desired outcome.

Certified Veterinary Technician

The ease of use of this product is amazing. New employees can come in and pretty much be fully trained on everything in just a few days.

Veterinarian, Owner

And of course there is their easy and intuitive interface, the ability to fully customize the software to your practice, and the continually growing list of integrations and features.

Veterinarian/owner

I found it easy to use, creates specific reminders for clients and allows me to download and attach pictures/files easily to records. Pay as you go with no costly monthly bills or costly set up fees.

I refused to pay for these as it cost me clients. I finally asked for my data in a disc format,they held my data hostage for 10 mos.

Director

The support and integration process was amazing.

We are looking forward to growing into the software and utilizing all the features that it offers. We firmly believe this will help grow and organize our practice.

I may bill Vetter for my IT to fix their incompetence. The IT which I used has been involved in 7 veterinary software changeovers and has NEVER seen such a clusterf.

It's simple and the interface is designed in a practical, user-friendly way. It's easy to look at and work with.

He literally “boiled the ocean” and helped us add in a significant number of breeds. A lot of folks just assume cow but we needed all the different types of cows.

RVT/Manager

At first, it seemed extremely easy to use and in many ways it is simple.

DaySmart Vet screenshot: Comprehensive medical records, securely stored in the cloud.

DaySmart Vet screenshot: Customizable SOAP templates enhanced by speech to text AI save time and ensure accuracy.

DaySmart Vet screenshot: Real-time appointment scheduling synced to the pet’s profile.

DaySmart Vet screenshot: Deliver a best-in-class client experience with a pet parent mobile app, two-way texting, online booking, digital forms, email, and automated reminders. Track billing activity and automate payments, with clients able to pay instantly from any device.

DaySmart Vet screenshot: Custom reports for smarter decision-making and tracking client engagement over time. Complete inventory management with low stock notifications, auto price adjustments, and integrated distributors.

Freelancers

Large Enterprises

Mid Size Business

Small Business

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more.

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need. 

IntraVet is a veterinary practice management software designed to help clinics manage patients, invoicing, records, messaging, payments, social media engagement, and more via a unified portal. The application includes an appointment calendar, which allows businesses to create color-coded appointments using a drag-and-drop interface to manage patient bookings and clinic visits.

ImproMed aims to streamline business operations and create ideal workflows for veterinarian practices. It helps track client data and aids the creation of wellness plans. Key features include inventory optimization, product and pricing management, enhanced reporting, and schedule management.

Telemedicine

Covetrus Impromed

Practice Manager

We used it for 6 years and once we became comfortable with the system, everyone enjoyed using it. We liked the ability to upload photos into the dental record.

Hospital Administrator

I have had excellent customer service with Impromed. I also have been very happy with the software.

Office manager

Our clients complain all the time and don't understand what they are being charged for.

owner

Whenever we have a windows 10 update (not optional as to time or place) come through, it tends to either crash our server or cause problems with all of our printers and other connections.

Patients with split billing are a nightmare. On statements, charges for split billed patients are listed in a very confusing way and it doesnt' list what percentage each owner gets billed for.

Manager

Some tech support needs MORE training. I can always tell when they’re Struggling to fix an issue and that usually results compounding the problem.

I really appreciate the support for this product. Every time I have called in or done a live chat, the support person is knowledgeable, professional, and helps resolve the issue quickly.

practice manager

Its great to print out reports of any kind to see how we are doing.

It doesn't match up and I can calculate from the D.O.B. their actual age if I needed to, but I fear new users can easily get confused.

I find Impromed to be on of the more user friendly and intuitive programs I've used, it's still really nice to have assistance with any questions that pop up.

Office Manager

You can have mobile units for field work. Tech support is awesome and they are easy to contact by phone or chat or email.

Veterinarian 

This software is very easy to use and has so many features that I probably don’t even use most of them but are nice to have the option to use if needed.

Reception

It is also hard to change any errors with patient processing and refunds are also multiple unnecessary steps. It took me a long time to get used to impromed.

This software has depth that allows for customization for each hospital's processing. It also has great integration with other systems such as laboratories and payment processing.

I think the easytime appointment scheduler has been the most difficult to adapt to, it is difficult to look quickly for an available time slot, because it does not give you a view of entire day.

Hospital Manager

Some of the reporting options can be difficult to extract data from.

Inventory, patient records and accounting all work well. System has the ability to do so much with added cost of additional modules.

8 months later, there is still no timeline for fixing the integration. This is just one example.

DaySmart Vet vs Covetrus Impromed Comparison (2026)

DaySmart Vet

Covetrus Impromed

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives