DaySmart Vet vs Vetport

Instinct Science

Covetrus Pulse

Shepherd

Instinct is the new cloud-based operating system for the modern veterinary hospital: a full electronic medical records and practice management system.

Meet Covetrus Pulse, the industry’s first all-in-one vOS. With Covetrus AI, save 6+ hours a week*, streamline visits, and auto-generate SOAP notes, all while focusing on delivering exceptional patient care. And it's all at no extra cost!

The workflow-first PIMS built and driven by practicing veterinarians, so it feels second nature. 

Practice Manager 

Sometimes it takes awhile for customer support to get back with you, so that can be frustrating at times.

Lead vet assistant

DaySmart vet offers fast customer service, constantly going above and beyond to fix bugs/issues and constantly offering updates and improvement.

Veterinarian

Also the communication between the support team and users is brilliant and the support team have always been helpful, polite and really friendly when we have contacted them for queries, special requests or feedback.

DaySmart Vet provides easy-to-use practice management software to automate tasks, streamline workflows, and improve communication.

Accounting

Activity Dashboard

Alerts/Notifications

Appointment Scheduling

Billing & Invoicing

Calendar Management

Charting

Client Management

Communication Management

Confirmations/Reminders

Customer Database

Data Import/Export

Document Management

Document Storage

Electronic Payments

Electronic Signature

Email Reminders

EMR/EHR

E-Prescribing

Historical Reporting

Imaging and X-rays

Inventory Management

Invoice Management

Live Chat

Medical Billing

Patient Intake

Patient Portal

Patient Records Management

Payment Processing

Prescription Processing

Reminders

Reporting & Statistics

Self Service Portal

SMS Messaging

SOAP notes

Status Tracking

Task Scheduling

Template Management

Third-Party Integrations

Treatment Planning

Workflow Management

By industry, DaySmart Vet reviewers are most commonly professionals in veterinary (92%). The most frequent use case cited by reviewers is veterinary practice management (100%).

Users and use cases

Most users consider DaySmart Vet’s pricing affordable and scalable, and they appreciate the pay-as-you-grow model with essential features included. Some users report dissatisfaction with add-on fees, and some reviewers feel advertised prices can be misleading.

Value for money

The DaySmart Vet integration most frequently cited by reviewers is CardConnect, a payment processing product rated 4.4 out of 5 for its integration with DaySmart Vet.

Integrations

DaySmart Vet is a veterinary program offering key features such as patient records management, client management, billing and invoicing, SOAP notes, payment processing, and appointment scheduling, among others.

Proprietary

DaySmart Vet

Linux

Chromebook

Windows

Web-based

IDEXX Neo

ezyVet

Digitail

Covetrus Avimark

Cornerstone Software

Vetport

2iNova Practice Management Software

RxWorks

VisionVPM

NaVetor

Hippo Manager

Weave

HVMS

PetDesk

1-5 Users

6-10 Users

11-15 Users

16-20 Users

21-24 Users

25+ Users

DVM and Sole Owner

I figured out a way to get around this by adding all the vaccines and important preventive care items to my inventory as $0 items that are specified to be "for record-keeping purposes only", but it's a roundabout way of achieving this.

Owning Veterinarian

The templates are a bit rigid so adapting the exam for each patient is difficult as you have to write in everybox for the template every time instead of being able to adapt a template to leave out or add in certain elements or body systems in individual medical records.

Office Manager

The administrator can modify invoices and payments when there is a mistake (very handy when you have many new trainees) and the permissions are easy to modify and understand.  

The online scheduling options as well as fillable forms makes scheduling my appointments for my self so easy.

Owner Veterinarian

I love being able to make templates for medical notes (for example for cat spays) then fill in the blanks.

Receptionist

We have to use a separate software for live communication with clients which does not log onto Day Smart.

Owner and veterinarian

The only thing I did not like was that I had to learn another type of software. But it has been so simple and they help in so many ways, chat, email, FAQs, and video library.

Not being able to export the correct file type to upload controlled prescriptions for reporting has made more work for our staff, as we now have to manual log them all, whereas our previous system we were able to export a file that was ready to be uploaded.

Practice Manager

Only seem to have one option to remind clients about appointment which creates conflicts with Surgery and Drop offs scheduled as they list the time currently and we need those special appointment to come in with in certain time frames.

The best part for our clinic is being fully integrated with our schedule, timeclock, patient charts, labs, client communication, billing and card payments.

I used to have a 3 ring binder, which I used to keep track of printed emails and hand written notes, to keep track of  our software issues.  

Also, I really appreciate the integratation with other software platforms, which gives the ability to link lab results into pet profiles, and orders placed via Vetcove and some of the individual vendors are super easy to integrate into inventory.

Registered Veterinary Technician

Can't search through pet's pharmacy/medication history (have to scroll, can be PAGES/extensive), therefore can't assess patient history as quickly

CSR Team Lead

Our transition from Cornerstone to DaySmart was a bit clunky, and we encountered quite a few bugs early on (for example, patient profile photos didn’t transfer and many breeds imported incorrectly).

Veterinary Assistant

The ability for the software to help manage the hospital as well as the patient and client information.

Customer Service Representative

The option to chat with a live person to solve real time issues is something that hard to come by.

I also loved the controlled drug log so that you don't have to keep track of controlled drug usage manually.

Owner veterinarian

This would be the most appropriate set up, but I have to put the person as an owner to allow them to be able to pay the invoice.

Community Solutions Specialist

She was very patient as I was working on multiple things when I started the chat and she asked for screen shots and then sent one back which was incredibly useful for me to send to my sup to do what i needed

I love that I am able to instantly chat with support, email support and the response time is amazing!   If they do not have an immediate answer, or something the software does not currently provide, they take the time to research and find ways to get you the results you are looking for!

DVM and Owner

Wish there was a way to start a SOAP note and then bring in the estimate vs having to open a SOAP by converting the soap to an invoice...just adds an additional step.

Currently my only thing right now is checking out with a patient that got a rabies certificate and the tag number not showing up even though we added it during check out.

Owner

I also wish letters weren't sent out as a link, but that the actual letters was in the email/text.  

Operations Specialist

We may ask to have a feature like "easy in hospital communications board" that I have seen on another PMS but we will get a notification that Daysmart has added a new add on that would cost $x.xx that maybe no one asked for.  

Really like the ability to instantly add photo's to a patient chart that are sent via SMS message.

Customer support has been top-notch since day one. When I opened a second practice, I was really pleased that the software could handle multiple locations.

The pop-up notes system has been inconsistent and makes it difficult to see patient alerts that could pose a danger to the patient or staff.

A better way to send clients a single list of all appointments would be huge since our clients come several times a week for months.

Managing Veterinary Assistant

I've been using this program in two different practices, as it's been developed and appreciate the tech support and the responsiveness to suggestions as it becomes more sophisticated.

I am a relief doctor and work with several cloud based and computer based software and Daysmart beats them all.

Aftercare Center Manager

DaySmart customer support has always been very responsive to my questions via live chat, and they have excellent customer service and provide clear answers.  

They continue to add helpful features which is great. Since it is constantly being updated it doesn't get dated buuuttt just like many dynamic programs, recent updates can lead to big headaches.

The integrated payments and ability to securely keep cards on file are huge advantages.

Head receptionist

Instead of having to select history then pharmacy then search the meds.

Communications with clients through email or text are not as fluid and have some issues with obtaining remote signatures for estimates if someone is not on the Petcare app.

owner

One thing would like better is when I print the End of the Day Detail report, the refunds reflect in the total whether it is cash, care credit or credit card.

practice manager

The software also tends to lag or be delayed when performing daily tasks.

I also wish the integrated payments system were a bit easier to use; we’ve had to tighten our refund process, which has unfortunately led to some frustrated clients.

Clinic Manager

Also the integration from our old system did not go as planned, but that was not a daysmart problem, rather a problem with out old software that did not want to release the information.

The repeat appointment system is clunky and difficult to work with, especially when you need to move any of the appointments "in the chain" as we've come to call it.

We are a mobile equine vet with 3 veterinarians so scheduling can get hectic.

Administration

The staff is very knowledgeable in assisting in all areas, appointment scheduling, payment processing patient management.

Manager

Super easy for clients to pay for invoices through multiple different avenues.

Hospital manager

The customer support is great; if I have an issue is is addressed promptly and effectively be friendly support staff.

Founder, Owner

I love how easy it is to gather quarterly information from the reports, and the filters are intuitive and help you drill down to the info needed.  

I also do EVERYTHING from my phone and this software lets me do that perfectly.

The mobile application of DaySmart is still in need of some work- it can be hard to pull up on the phone in the field.

Fair number of inefficiencies that have not been addressed yet so we have had to create a lot of work arounds to accomplish integral tasks.

I've recommended the software to other mobile providers because I very much value its efficiency and lower cost than "bigger" software programs.

Billing and Payments

Users report DaySmart Vet’s appointment scheduling is intuitive, customizable, and easy to use. They highlight color-coded appointments, flexible time slot adjustments, and the ability to schedule from various parts of the platform. Reviewers indicate online booking is helpful, though some wish for better integration with add-ons and improved client information retention. They say multiple users can schedule simultaneously without double-booking. Users appreciate calendar navigation, rescheduling ease, and integrations with platforms like PetDesk. Of the 55 DaySmart Vet users who gave detailed accounts of their use of Appointment Scheduling, 91% rated this feature as important or highly important.

Patient Management

Customer Support

Chat Support

Medical Records

Reporting

Email and Text Communication

Small Business

Freelancers

Large Enterprises

Mid-size Business

DaySmart Software

VETport is the ultimate cloud-based practice management system for veterinary clinics. With its advanced features and integrations, VETport streamlines your practice and allows you to provide the best care for your patients.

Telemedicine

iPad

iPhone

Android

Basic

Financial Manager

The customization and versatility in the services that are provided on the website.

Managing Trustee

Things that should be easy and get done in a few clicks require you to navigate a complex maze.

SMS not included in fees and integration is required to be functional.

Practice owner

The inventory is somewhat  difficult mostly on our side get data entered correctly

Tech services/support team is awesome, and they take suggestions to improve the product.

Office Administrator

Ease of use - we are a BRAND new practice and are still in the infancy stages of uploading ALL items, inventory, services, clients, appointments, etc into the system - once I got the hang of it, it's going quickly!

DaySmart Vet vs Vetport Comparison (2026)

DaySmart Vet

Vetport

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives