DealerBuilt vs CDK Global

Fishbowl

AutoManager

Dealertrack DMS

Auto/Mate

ERA-IGNITE

Connect CRM

Compare DealerBuilt and CDK Global based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Dealertrack DMS is the end-to-end software solution that streamlines operations. Finding efficiencies in internal operations is more important than ever. Dealertrack DMS is the easiest-to-use management solution in the business. Find new ways to cut costs in financials, HR and compliance to be more

Designed with simplicity and efficiency in mind, Fishbowl’s complete manufacturing and inventory management solution transforms the inventory process and uses automation to help growing businesses make strategic and precise decisions based on real-time data and cut costs.

AutoManager is a dealer management suite that includes DeskManager, WebManager, & AutomotiveCRM.

DealerBuilt provides a single-source, integrated Dealer Management System (DMS) that empowers dealerships to operate their business.

Accounting

Activity Dashboard

Appointment Management

Contact Database

Customizable Forms

Customizable Reports

Document Management

Expense Management

Financing Management

For Automotive Dealerships

Inventory Management

Inventory Tracking

Lease Tracking

New Car Dealer

Parts Management

Payment Collection

Payroll Management

Real-Time Analytics

Real-Time Data

Real-Time Updates

Recurring/Subscription Billing

Reporting & Statistics

Reporting/Analytics

Sales Floor Management

Sales Tax Management

Service Department

Third-Party Integrations

Used Car Dealer

Website Integration

DealerBuilt

Web-based

Windows

assistant office manager

When a pop up message error occurs saying are you sure you want to do whatever that is frustrating to me because I obviously clicked on it because that is what I wanted to do in the first place.

office manager

The ability to associate  the accounting with ease of using this software is very helpful. When using other software ,it would be a challenge to associate vehicle sales and service accounting.

SERVICE MANAGER

Has been great getting help with any type of issue. They stand behind their product very well.

finance director

Software is easy to use and navigate. Customer service is excellent.

Office Manager

There are a lot of hidden time saving features. The layout is pretty expansive as far as the icons across the top go and also straight forward.

Service Director

Software is very easy to learn and use. Easily integrates with your favorite 3rd party software.

They do not shove cookie cutter modules down your throat. This software will integrate with you favorite 3rd party options.

Searching for customer and vendors has a delay some days.

Administrative

Being limited by being able to use only existing reports and the complexity of learning to use SAP Crystal Reports.

I am sure that the updates are often needed, but can be confusing if not informed of the update being loaded.

DealerBuilt screenshot: DealerBuilt custom fields

DealerBuilt screenshot: DealerBuilt job codes description

DealerBuilt screenshot: DealerBuilt job details

DealerBuilt screenshot: DealerBuilt operations overview

Freelancers

Large Enterprises

Mid Size Business

Small Business

Auto/Mate is a cloud-based dealer management system designed for independent used car dealerships which provides tools for vehicle evaluation, inventory management, deal structuring, collections management, task automation,accounting system integration, report customization, and more

ERA-IGNITE is a dealership management system (DMS) designed to help automotive dealers manage accounting, sales, inventory tracking, maintenance of parts, and other operations via a unified portal. The platform enables organizations to handle role-based permissions, allowing authorized users to reverse or adjust transactions.

Connect CRM integrates dealership tools & sales processes to deliver a single view of the customer across touchpoints and departments. With customizable processes and powerful lead automation, Connect CRM streamlines the car-buying process and enables dealers to deliver the experience customers expect.

CDK delivers unified, secure dealership software solutions for automotive dealerships that need to manage Sales, Service, Parts, Inventory, Accounting and customer engagement in one place. 

Contact Management

Forecasting

Interaction Tracking

Lead Management

CDK Global

Android

iPad

iPhone

owner

I have offered to talk to the developers about "how" something should flow - but they never discuss what we want the system to do. This was a terrible mistake.

IT Director

Sometimes it is a pain working with support as you will wait for a very long time with no responses. Also adding new functions for a user can be a pain if you don't know the exact code.

Controller

This program/company is obviously a long time, solid option for dealerships. Great support, easy to call and get help.

SHOP OPERATION MANAGER

The platform works pretty well with other software like wi advisor and standalone kiosk so integration of other software appears to be easy which is helpful.

Internet Sales director

The customer support has been great. He's answered every question promptly and I'd highly recommend his service to anyone.

Security Officer

When I selected the customer, a random error prevented me from saving it due to an incorrect entry I couldn't overwrite.

Internet Manager

Ease of use once you do a bit of training, easy to setup the way I like.

Digital Operations Director

Great piece of software, offers more functionality than other CRMs at the same cost.

SEO Specialist

Exiting out of the application is the best part of CDK.

BDC MGR

ELEAD CRM integrates very well from CDK DMS. It has useful features like fully customizable templates, Google Maps and phone number reverse lookup.

I find everything in there easy to navigate and run. Especially the ability to customize the desktops to open the tabs you need each day.

I would recommend because it is inexpensive and customer service is very fast.

Service Writer

I have always like the way the system is produced from the Service personnel's prospective & The way  CDK tries to customize the product for each of the specific user's or Locations.

Finance Manager

CDK Global is so much easier to use than the competition. It is packed with features and is user friendly.

Service BDC Manager

The benefits we've seen is being able to access a customer's information at the click of a button.

Marketing

The support team is halfway decent at helping most of the time.

Whenever we have a problem it takes far too long for people to return our calls and emails and it seems to take quite a long time to get a solution after contact is made.

Internet director

Very easy to use and navigate. Can keep track of calls and messages in one place.

DealerBuilt vs CDK Global Comparison (2026)

DealerBuilt

CDK Global

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives