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Neon CRM vs GrowthZone Comparison
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When I Work
Good recommendations?
GrowthZone
89pts
Overview
Thousands of nonprofits use Neon's nonprofit CRM software to manage their fundraising, membership, events, and nonprofit websites.
Drive Growth with Smarter Association Software featuring a full AMS with built-in marketing automation and member recruitment...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$
99
/momonth- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$
189
/momonth- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.4
5
4
3
2
1
262
166
26
8
2
- Value for money
- Ease of use
- Features
- Customer support
97%
would recommend this appPros
They have some helpful dashboards that are great for quick tracking. The system is large and has some neat capabilities.
Great tools for managing donor system- love the automatic thank you emails, donation forms, database, reporting, etc. Also love the ease of use with Events and Campaigns.
We moved from a large popular fundraising platform and we were excited about the abilities of Neon and how it would help us with donor stewardship.
Pros
When I started 3+ years ago, I was happy to be able to take online training to help me learn the features and benefits of using this software. I keep looking for new training to help me succeed.
I think our entire team has been extremely please with our entire experience. The customer support and attention to what customers want and implementing just that is fantastic.
We moved from an enterprise based software system to MemberZone and it was easy to do. More cost effective and the communication was great between us and the team.
Cons
Customer service was truly horrendous and ultimately drove us off the platform. Pretty unresponsive, no documentation, and then angry and aggressive when we complained.
It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports.
Fundamentally we struggle daily with reporting and customer service.
Cons
Emails get flagged as spam when I send to members thru ChamberMaster. I am unable to export email to outlook so my members get my communications.
I can't think of any part of the software that I dislike.
This software does SO MUCH it can be hard to process and retain it all.
Key features
- Total features104
- ACH Payment Processing
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Management
- Activity Tracking
- Ad hoc Reporting
- Administrative Reporting
- Alerts/Notifications
- Alumni Management
- Application Management
- Attendance Tracking
- Auto-Responders
- Built-in Accounting
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Chapter Management
- Charting
- Client Portal
- Collaboration Tools
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Database Support
- Document Storage
- Donation Management
- Donation Tracking
- Donor Discovery
- Donor Management
- Drip Campaigns
- Dues Management
- Election Management
- Electronic Payments
- Email Distribution
- Email Management
- Email Marketing
- Email Tracking
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Ticketing
- File Sharing
- Filtering
- Financial Management
- For Nonprofits
- Forms Management
- Forum / Discussion Board
- Fundraising Management
- Gift Matching Management
- Goal Setting / Tracking
- Grant Management
- Historical Trend Analysis
- Jobs Board
- Mail Merge
- Mailing List Management
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile Giving
- Multi-Location
- Newsletter Management
- Online Calendar
- Online Forms
- Online Giving
- Payment Processing
- Performance Metrics
- Personalization
- Pledge Management
- Prospecting Tools
- QuickBooks Integration
- Real Time Analytics
- Real Time Notifications
- Real-time Updates
- Receipt Management
- Recurring Giving
- Recurring Tasks
- Registration Management
- Reporting/Analytics
- SSL Security
- Search/Filter
- Secure Data Storage
- Small Group Management
- Social Media Integration
- Social Media Management
- Summary Reports
- Task Scheduling
- Visual Analytics
- Volunteer Management
- WYSIWYG Editor
- Web Forms
- Website Integration
- Website Management
- eCommerce Management
- Total features59
- ACH Payment Processing
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Management
- Activity Tracking
- Ad hoc Reporting
- Administrative Reporting
- Alerts/Notifications
- Alumni Management
- Application Management
- Attendance Tracking
- Auto-Responders
- Built-in Accounting
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Chapter Management
- Charting
- Client Portal
- Collaboration Tools
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Database Support
- Document Storage
- Donation Management
- Donation Tracking
- Donor Discovery
- Donor Management
- Drip Campaigns
- Dues Management
- Election Management
- Electronic Payments
- Email Distribution
- Email Management
- Email Marketing
- Email Tracking
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Ticketing
- File Sharing
- Filtering
- Financial Management
- For Nonprofits
- Forms Management
- Forum / Discussion Board
- Fundraising Management
- Gift Matching Management
- Goal Setting / Tracking
- Grant Management
- Historical Trend Analysis
- Jobs Board
- Mail Merge
- Mailing List Management
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile Giving
- Multi-Location
- Newsletter Management
- Online Calendar
- Online Forms
- Online Giving
- Payment Processing
- Performance Metrics
- Personalization
- Pledge Management
- Prospecting Tools
- QuickBooks Integration
- Real Time Analytics
- Real Time Notifications
- Real-time Updates
- Receipt Management
- Recurring Giving
- Recurring Tasks
- Registration Management
- Reporting/Analytics
- SSL Security
- Search/Filter
- Secure Data Storage
- Small Group Management
- Social Media Integration
- Social Media Management
- Summary Reports
- Task Scheduling
- Visual Analytics
- Volunteer Management
- WYSIWYG Editor
- Web Forms
- Website Integration
- Website Management
- eCommerce Management
Integrations
- Total integrations21
- Authorize.net
- Dropbox Business
- Gmail
- Google Analytics
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Stripe
- Wordpress
- Xero
- Zapier
- Total integrations11
- Authorize.net
- Dropbox Business
- Gmail
- Google Analytics
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Stripe
- Wordpress
- Xero
- Zapier
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