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Neon CRM vs GrowthZone Comparison

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Overview

Category Leaders

Neon CRM is a platform designed for nonprofits and membership associations. It provides a comprehensive view of supporters...

Category Leaders

Drive Growth with Smarter Association Software featuring a full AMS with built-in marketing automation and member recruitment...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

517

5

4

3

2

1

297

178

29

10

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

201

5

4

3

2

1

112

74

11

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I think NeonCRM is a great value for the price. I've also had excellent interactions with their support team, who were very friendly and responsive.
Great tools for managing donor system- love the automatic thank you emails, donation forms, database, reporting, etc. Also love the ease of use with Events and Campaigns.
The software is great and we will continue to use it as we find that it is very helpful for what we are doing.

Pros

When I started 3+ years ago, I was happy to be able to take online training to help me learn the features and benefits of using this software. I keep looking for new training to help me succeed.
I think our entire team has been extremely please with our entire experience. The customer support and attention to what customers want and implementing just that is fantastic.
We moved from an enterprise based software system to MemberZone and it was easy to do. More cost effective and the communication was great between us and the team.

Cons

Customer service was truly horrendous and ultimately drove us off the platform. Pretty unresponsive, no documentation, and then angry and aggressive when we complained.
It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports.
Fundamentally we struggle daily with reporting and customer service.

Cons

Emails get flagged as spam when I send to members thru ChamberMaster. I am unable to export email to outlook so my members get my communications.
I can't think of any part of the software that I dislike.
This software does SO MUCH it can be hard to process and retain it all.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features111
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Attendee Tracking
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Chapter Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • File Sharing
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Management
  • Group Registration
  • Interaction Tracking
  • Invoice Management
  • Jobs Board
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Multi-Location
  • Newsletter Management
  • Online Calendar
  • Online Forms
  • Online Giving
  • Online Registration
  • Payment Processing
  • Personalization
  • Pledge Management
  • Push Notifications
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Small Group Management
  • Social Media Integration
  • Subscription Management
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Visitor Registration
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features54
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Attendee Tracking
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Chapter Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • File Sharing
  • For Nonprofits
  • For Religious Organizations
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Management
  • Group Registration
  • Interaction Tracking
  • Invoice Management
  • Jobs Board
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Multi-Location
  • Newsletter Management
  • Online Calendar
  • Online Forms
  • Online Giving
  • Online Registration
  • Payment Processing
  • Personalization
  • Pledge Management
  • Push Notifications
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Small Group Management
  • Social Media Integration
  • Subscription Management
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Visitor Registration
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrations37
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net
  • Total integrations16
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

SV
AvatarImg

Steve V.

Civic & Social Organization, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GrowthZone logo

GrowthZone

GrowthZone is easy to use

Reviewed 4 years ago

Changes are seemless on our website when made in the CRM platform. We are able to access member data from our computer and phones very easily.

Pros

The functionality is logical and makes it easy to move around and make easy changes.

Cons

Wished there were more features available for our website that is connected to GrowthZone's CRM.

AvatarImg
AvatarImg

lauren w.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GrowthZone logo

GrowthZone

pretty good crm system

Reviewed 5 years ago
Pros

this system allows users to interact with their org very easily, and get information on upcoming events, and other things that are going on

Cons

i was it to be easier to create an account or update one. plus it's never perfect, not crm system is so it definitely has its flaws and glitches

BA
AvatarImg

Bill A.

Nonprofit Organization Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

GrowthZone logo

GrowthZone

Solid AMS with Good Functionality at a Very Fair Price Point

Reviewed a month ago

My overall experience has been great. I've worked with four AMS platforms now (five if you include Excel) and if I needed to acquire an association's first AMS, or had a straightforward membership program and needed an AMS at a very fair price point, I would 100% look to GrowthZone.

Pros

I can't really pinpoint one aspect since I'm in the software all the time, but a few include: member management/CRM, registration, reporting, and email templates/automation.

Cons

There is not as much customizability as I'd like to see, but the GrowthZone setup has pretty good options to select from and use.

JF
AvatarImg

Josh F.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GrowthZone logo

GrowthZone

One-stop-shop CRM

Reviewed 10 months ago

I've had a great experience using the software, and with training videos up to date with the current system in place, I'd have zero complaints at all.

Pros

I had been using 6 different software to track the information I needed for a successful retention program, and switching over to GrowthZone has combined everything into one location.

Cons

The training videos I used to get started were very outdated and about 1/3 of the videos were old enough that the webpage in the videos looked nothing like the current CRM.

AR
AvatarImg

Verified reviewer

Wholesale, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GrowthZone logo

GrowthZone

GrowthZone

Reviewed 5 years ago

It has some versatility! It functions well and does what we need it to.

Pros

We use it as a CRM, we are not a chamber. The price point is great and it actually works well for this. I love that I can email directly from the program. It keeps track of my emails and lets me set reminders. The reporting is pretty good too.

Cons

It can take a while for the customer service to return and resolve emails. I can't call in either for help.

Vendor response

Thanks for your feedback and review. For the record we do have live support via phone or chat. Both of these channels would be faster than email. Our company is built around our heart for great service and keeping our customers happy. Thanks!

LW
AvatarImg

Lisa W.

Civic & Social Organization, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GrowthZone logo

GrowthZone

ChambeMaster does it all!

Reviewed 4 years ago

We were tired of using multiple software platforms to achieve our goals. We had one for our website, one for billing, one for communications, one for CRM (customer relationship management) and one for events. We're able to do it ALL with ChamberMaster (GrowthZone). It's affordable and intuitive. I honestly don't know where we'd be without it. It's also a great place to keep all the information we use regularly and makes sharing simple!

Pros

We love how easy CM is to work worth and how they are continually adding new features as requested by users. We use many but not all features!

Cons

Sometimes it crashes, but not very often.