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Neon CRM vs GrowthZone Comparison

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Overview

Thousands of nonprofits use Neon's nonprofit CRM software to manage their fundraising, membership, events, and nonprofit websites.

Category Leaders

Drive Growth with Smarter Association Software featuring a full AMS with built-in marketing automation and member recruitment...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

249

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

479

5

4

3

2

1

268

173

26

9

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

181

5

4

3

2

1

97

70

10

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I think NeonCRM is a great value for the price. I've also had excellent interactions with their support team, who were very friendly and responsive.
Great tools for managing donor system- love the automatic thank you emails, donation forms, database, reporting, etc. Also love the ease of use with Events and Campaigns.
The software is great and we will continue to use it as we find that it is very helpful for what we are doing.

Pros

When I started 3+ years ago, I was happy to be able to take online training to help me learn the features and benefits of using this software. I keep looking for new training to help me succeed.
I think our entire team has been extremely please with our entire experience. The customer support and attention to what customers want and implementing just that is fantastic.
We moved from an enterprise based software system to MemberZone and it was easy to do. More cost effective and the communication was great between us and the team.

Cons

Customer service was truly horrendous and ultimately drove us off the platform. Pretty unresponsive, no documentation, and then angry and aggressive when we complained.
It is not only the volunteer module that we struggle with. In general we have a more limited capacity for pulling reports.
Fundamentally we struggle daily with reporting and customer service.

Cons

Emails get flagged as spam when I send to members thru ChamberMaster. I am unable to export email to outlook so my members get my communications.
I can't think of any part of the software that I dislike.
This software does SO MUCH it can be hard to process and retain it all.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features86
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Attendance Tracking
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Chapter Management
  • Client Portal
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Marketing
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Ticketing
  • File Sharing
  • Financial Management
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Jobs Board
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Newsletter Management
  • Online Calendar
  • Online Forms
  • Online Giving
  • Online Registration
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting/Analytics
  • Small Group Management
  • Social Media Integration
  • Social Media Management
  • Summary Reports
  • Task Scheduling
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features48
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Attendance Tracking
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Chapter Management
  • Client Portal
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Marketing
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Ticketing
  • File Sharing
  • Financial Management
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Jobs Board
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Giving
  • Multi-Location
  • Newsletter Management
  • Online Calendar
  • Online Forms
  • Online Giving
  • Online Registration
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting/Analytics
  • Small Group Management
  • Social Media Integration
  • Social Media Management
  • Summary Reports
  • Task Scheduling
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations24
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • Total integrations15
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GrowthZone logo

GrowthZone

GrowthZone is easy to use

Reviewed 3 years ago

Changes are seemless on our website when made in the CRM platform. We are able to access member data from our computer and phones very easily.

Pros

The functionality is logical and makes it easy to move around and make easy changes.

Cons

Wished there were more features available for our website that is connected to GrowthZone's CRM.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

GrowthZone logo

GrowthZone

pretty good crm system

Reviewed 4 years ago
Pros

this system allows users to interact with their org very easily, and get information on upcoming events, and other things that are going on

Cons

i was it to be easier to create an account or update one. plus it's never perfect, not crm system is so it definitely has its flaws and glitches

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GrowthZone logo

GrowthZone

GrowthZone

Reviewed 4 years ago

It has some versatility! It functions well and does what we need it to.

Pros

We use it as a CRM, we are not a chamber. The price point is great and it actually works well for this. I love that I can email directly from the program. It keeps track of my emails and lets me set reminders. The reporting is pretty good too.

Cons

It can take a while for the customer service to return and resolve emails. I can't call in either for help.

Vendor response

Thanks for your feedback and review. For the record we do have live support via phone or chat. Both of these channels would be faster than email. Our company is built around our heart for great service and keeping our customers happy. Thanks!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

GrowthZone logo

GrowthZone

ChambeMaster does it all!

Reviewed 3 years ago

We were tired of using multiple software platforms to achieve our goals. We had one for our website, one for billing, one for communications, one for CRM (customer relationship management) and one for events. We're able to do it ALL with ChamberMaster (GrowthZone). It's affordable and intuitive. I honestly don't know where we'd be without it. It's also a great place to keep all the information we use regularly and makes sharing simple!

Pros

We love how easy CM is to work worth and how they are continually adding new features as requested by users. We use many but not all features!

Cons

Sometimes it crashes, but not very often.