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Vault Logo

Online banking systems platform

Table of Contents

Vault - 2026 Pricing, Features, Reviews & Alternatives

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Vault overview

What is Vault?

Vault is a cloud-native core banking and payments platform designed to give banks complete control and flexibility. The Vault platform was built from scratch without any legacy or pre-cloud code, leveraging the unique features of the cloud to provide horizontal scaling, continuous deployment, high availability, and self-healing capabilities.

The Vault platform's API-first architecture allows banks to connect to services and technologies from other vendors, while the configuration layer using smart contracts enables banks to build, test, and launch any financial product or payment scheme they can imagine. Vault supports a microservices architecture to provide an elastic, highly available, and flexible core banking system that scales based on load. Banks can deploy Vault on any cloud infrastructure provider or access it as a SaaS offering.

Vault Core is Thought Machine's cloud-native core banking platform that gives banks the power to run any product, from current and savings accounts to credit cards, loans, and mortgages. Vault Payments is the cloud-native payments processing platform designed to enable banks to handle all payment types, methods, schemes, and regions globally, seamlessly integrating new and existing financial products. Thought Machine's Vault platform is trusted by the world's leading banks, including JPMorgan Chase, Lloyds Banking Group, ING, and Intesa Sanpaolo.

Key benefits of using Vault

  • Cloud native core banking platform built from scratch to run natively in the cloud, providing flexibility and scalability
  • Gives banks complete control to build any financial product or payment scheme they want with total configurability
  • Trusted by leading global banks including JPMorgan Chase, Lloyds Banking Group, ING, and Standard Chartered
  • Designed for operational resilience with ability to run any product or payment type on a single platform
  • Leverages microservices architecture to enable highly available, elastic, and flexible core banking system
  • Starting price


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    Vault’s user interface

    Ease of use rating:

    Vault reviews

    Overall rating

    4.8

    /5

    6

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.67/10
    Rating distribution

    5

    4

    3

    2

    1

    5

    1

    0

    0

    0

    Vault's features

    Features rating:

    Accounting
    Activity dashboard
    API
    Audit management
    Core banking
    Corporate banking
    Credit card management
    Credit card processing
    Credit union
    Customer accounts
    Electronic payments
    Financial management
    Investment banking
    Lending management
    Multi-Branch
    Multi-Currency
    Online banking
    Private banking
    Real-Time analytics
    Real-Time data
    Real-Time monitoring
    Retail banking
    Role-Based permissions
    Rules-Based workflow
    Third-Party integrations
    Transaction history
    Transaction monitoring
    User management

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    Vault integrations (2)

    Vault support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    24/7 (Live rep)
    Chat

    Training options

    In Person
    Webinars
    Documentation
    Videos

    Vault FAQs

    Q. Who are the typical users of Vault?

    Vault has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

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    Q. What languages does Vault support?

    Vault supports the following languages:
    English


    Q. Does Vault offer an API?

    Yes, Vault has an API available for use.


    Q. What other apps does Vault integrate with?

    Vault integrates with the following applications:
    MuleSoft Composer


    Q. What level of support does Vault offer?

    Vault offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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