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IBI-aws
5
4
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service desk user information system
Last updated: February 2026
IBI-aws Alternatives & Competitors (2026)
Top 4 free alternatives
0.4
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Access Controls/Permissions
4.8/5
Alerts/Escalation
4.5/5
API
4.5/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Access Controls/Permissions
4.7/5
Alerts/Notifications
4.4/5
API
4.4/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Analytics
4.4/5
API
4.4/5
Access Controls/Permissions
4.3/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.8
Value for money
Starting price
No pricing info
0.4
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.4
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Dashboard
4.7/5
Access Controls/Permissions
4.5/5
Alerts/Notifications
4.4/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.7
Value for money
Starting price
No pricing info
0.3
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.5
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
AI Copilot
5/5
Alerts/Notifications
4.6/5
Alerts/Escalation
4.6/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.5
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
4.5/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.7
Value for money
Starting price
No pricing info
0.4
Functionality
Alerts/Notifications
4.5/5
Alerts/Escalation
4.3/5
Activity Tracking
4.3/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.4
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Activity Tracking
5/5
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.6
Value for money
Starting price
No pricing info
0.4
Functionality
Alerts/Escalation
5/5
API
5/5
Alerts/Notifications
4.7/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.7
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
Activity Dashboard
5/5
Asset Lifecycle Management
5/5
Alerts/Notifications
4.6/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.7
Value for money
Starting price
No pricing info
0.5
Functionality
Access Controls/Permissions
4.4/5
Asset Tracking
4.3/5
Alerts/Notifications
4.2/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.4
Value for money
Starting price
No pricing info
0.6
Functionality
Application Management
5/5
Alerts/Notifications
4.7/5
Assignment Management
4.6/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
1.1
Value for money
Starting price
No pricing info
0.6
Functionality
Access Controls/Permissions
5/5
Alerts/Notifications
3.5/5
Access Controls/Permissions
N/A
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Access Controls/Permissions
5/5
Activity Tracking
5/5
Alerts/Notifications
5/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
Incident Management
5/5
Customer Support
4.8/5
Alerts/Notifications
4.7/5
Top Features
Alerts/Notifications
5/5
Collaboration Tools
5/5
Customizable Templates
4/5