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Google Voice vs Spruce Health Comparison (2026)

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Google Voice logo

Google Voice

Spruce Health logo

Spruce Health

Overview

Google Voice is a <b>phone system</b> and <b>call management</b> software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

Spruce Health is the leading platform for HIPAA-compliant healthcare communication.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

24

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

727

5

4

3

2

1

471

199

44

7

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.4

34

5

4

3

2

1

24

6

0

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

Pros

“Being able to check messages, make calls, and access voicemail from different devices gives it a level of flexibility that I appreciate.”
RG

Rashad G.

Geomechanicist

“google voice also allows you to get verification texts as well as regular texts and sms messages.”
Verified reviewer profile picture

Marcus B.

owner

“Google Voice, through their HIPAA compliant option, provides a simple, low cost option for a secure voicemail/phone service.”
SG

Shea G.

Counselor

Pros

“Definitely recommend despite the little integration ability yet, it does help out with patient intakes and communication when offices are staff-limited!”
ZD

Zoe D.

Administrative Assistant

“Video calling is so simple to set up, and secure messaging is super-easy and helps keep client messages secure. Since last June, Spruce has dropped a call only once. ”
VS

Valerie S.

Licensed psychologist

“Spruce is the only k on be that I found that included everything that I needed at a price that was within my budget.”
EO

Elizabeth O.

Lactation Consultant

Cons

“You have to open up contacts to change contact information, you can't just change it in google voice, so if you mistype something, it's stuck like that only if you open contacts.”
Verified reviewer profile picture

Stefan V.

Psychotherapist

“Google Voice seemed to lack some background options that other similar VoIP services have.”
PK

Paul K.

President

“Also, links sometimes don't get sent.”
Verified reviewer profile picture

Stefan V.

Psychotherapist

Cons

“The company only communicates through email and each time you reply, you may be emailing with someone different. When I asked for specific training as a new customer, they told me they did not have specific training videos, nor did they have the time to work individually with small companies.”
SH

Shay H.

Owner

“Almost everything but notably the customer support.”
LR

Laura R.

Physician/Owner

  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features12
  • AI Text Summarization
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Archiving & Retention
  • Automated Attendant
  • Automated Attendants
  • Autonomous Task Execution
  • Autoresponders
  • Batch Communications
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Care Plan Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance
  • Compliance Management
  • Computer Telephony Integration
  • Conference Calls
  • Conference Transcripts
  • Conferencing
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Cross-system Integration
  • Customer Database
  • Customer History
  • Customizable Caller ID
  • Customizable Reports
  • Data Import/Export
  • Documentation
  • EHR Integration
  • Electronic Faxes
  • Electronic Payments
  • Email Reminders
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • For Cloud Phone Systems
  • For Group Therapy
  • For Healthcare
  • For Medical Purposes
  • Group Messaging
  • HIPAA Compliance
  • HIPAA Compliant
  • Health Record Access
  • Hold Music
  • Inbound Identification
  • Inbox Management
  • Initial Assessments
  • Instant Messaging
  • Interaction Tracking
  • Interoperability
  • Lead Capture
  • Live Chat
  • Local Phone Numbers
  • Medical Billing
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Call Attribution
  • Multi-Channel Communication
  • Multi-Channel Coverage
  • Multi-Language
  • Multi-Location
  • Multi-Provider Practice
  • Multi-User Collaboration
  • Multiple User Accounts
  • Native VoIP
  • On-Demand Communications
  • On-Demand Recording
  • One-to-One Messaging
  • Online Voice Transmission
  • PBX systems, VoIP Softphone
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Portal
  • Performance Metrics
  • Performance and Reliability
  • Personalization
  • Phone Calls
  • Port Existing Numbers
  • Privacy, Security, and Compliance
  • Queue Management
  • Recording
  • Regulatory Compliance
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SMS Messaging
  • Scheduled Recording
  • Scheduling
  • Secure Messaging
  • Security and Authorization
  • Self Service Portal
  • Single Sign On
  • Software Pairing
  • Spam Blocker
  • Telemedicine
  • Teletherapy
  • Template Management
  • Text to Speech
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Trend Analysis
  • Two-Way Audio & Video
  • Unified Communications
  • VOiP Number
  • Video Calls
  • Video Conferencing
  • Video Support
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Voicemail to SMS
  • Workflow Management
  • Total features141
  • AI Text Summarization
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Archiving & Retention
  • Automated Attendant
  • Automated Attendants
  • Autonomous Task Execution
  • Autoresponders
  • Batch Communications
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Care Plan Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance
  • Compliance Management
  • Computer Telephony Integration
  • Conference Calls
  • Conference Transcripts
  • Conferencing
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Cross-system Integration
  • Customer Database
  • Customer History
  • Customizable Caller ID
  • Customizable Reports
  • Data Import/Export
  • Documentation
  • EHR Integration
  • Electronic Faxes
  • Electronic Payments
  • Email Reminders
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • For Cloud Phone Systems
  • For Group Therapy
  • For Healthcare
  • For Medical Purposes
  • Group Messaging
  • HIPAA Compliance
  • HIPAA Compliant
  • Health Record Access
  • Hold Music
  • Inbound Identification
  • Inbox Management
  • Initial Assessments
  • Instant Messaging
  • Interaction Tracking
  • Interoperability
  • Lead Capture
  • Live Chat
  • Local Phone Numbers
  • Medical Billing
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Call Attribution
  • Multi-Channel Communication
  • Multi-Channel Coverage
  • Multi-Language
  • Multi-Location
  • Multi-Provider Practice
  • Multi-User Collaboration
  • Multiple User Accounts
  • Native VoIP
  • On-Demand Communications
  • On-Demand Recording
  • One-to-One Messaging
  • Online Voice Transmission
  • PBX systems, VoIP Softphone
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Portal
  • Performance Metrics
  • Performance and Reliability
  • Personalization
  • Phone Calls
  • Port Existing Numbers
  • Privacy, Security, and Compliance
  • Queue Management
  • Recording
  • Regulatory Compliance
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SMS Messaging
  • Scheduled Recording
  • Scheduling
  • Secure Messaging
  • Security and Authorization
  • Self Service Portal
  • Single Sign On
  • Software Pairing
  • Spam Blocker
  • Telemedicine
  • Teletherapy
  • Template Management
  • Text to Speech
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Trend Analysis
  • Two-Way Audio & Video
  • Unified Communications
  • VOiP Number
  • Video Calls
  • Video Conferencing
  • Video Support
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Voicemail to SMS
  • Workflow Management

Integrations

  • Total integrations1
  • ChronicCareIQ
  • Delphi AI
  • Dock
  • DrChrono
  • Elation
  • Google Meet
  • Keragon
  • ModMed
  • athenaOne
  • Total integrations8
  • ChronicCareIQ
  • Delphi AI
  • Dock
  • DrChrono
  • Elation
  • Google Meet
  • Keragon
  • ModMed
  • athenaOne

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