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Promo.com vs Lumen5 Comparison (2026)

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Promo.com

Lumen5

Overview

Promo.com is the #1 video creation platform for businesses and agencies. We help our users create loads of visual content and unlimited videos to promote anything they want effectively. Grow your business with the power of video!

Lumen5 is a cloud-based video making solution designed to help businesses manage processes related to creating and editing video content. The platform is a white-label solution, which enables marketers to personalize videos with custom themes, watermarks, fonts, and brand colors.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

199

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

212

132

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

4.6

140

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

Pros

“We quit using them because we found a better alternative for our company.”

Michael W.

Manager

“Expensive in comparison to other similar tools”

Michael W.

Manager

“WoW, it is recommended to all social media marketer or have a business online specially to those have a big products that sell through online.”

Daryl S.

ADMIN

Pros

“A good portion of my videos are posted on YouTube and I continue to get copyright claims, on every video.”

Donald F.

Chief Executive Officer

“Most outstanding feature is the option to take a link on any article or blog post and Lume5 will rewrite the script and create a video on the article with ease.”

Denise T.

Affiliate Marketer and Content Creator

“The AI generation does a lot better, manually searching media finds you nothing useful.”

Donald F.

Chief Executive Officer

Cons

“I would avoid doing business with this company or any other company that tricks their customers into another annual fee.”

Michael W.

Manager

“The preview on the video was problematic often so I felt like I was editing in the dark - doing what I needed to get done and then able to build and preview after - buggie”

Lucy M.

Creative Consultant

“I've used this company for over 2 years and now it's been 1 month since I can't use a service I paid for and all they do is give you excuses for why the program doesn't work.”

Markus F.

Graphic Designer

Cons

“I couldn't seem to be able to customize or add captions on certain templates.”

Denise T.

Affiliate Marketer and Content Creator

“I think the text-to-video only work for generic clips, videos with "purpose" don't come very well, images choosen by the AI are to generic, and if I have to edit it myself I prefer using cupcat or canva.”