Cin7 Core vs ProShop ERP

Fishbowl

NetSuite

Odoo 

Designed with simplicity and efficiency in mind, Fishbowl’s complete manufacturing and inventory management solution transforms the inventory process and uses automation to help growing businesses make strategic and precise decisions based on real-time data and cut costs.

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

Office Manager

Customer support from CIN 7 Support Team (after system set up), the turnaround to get back to me and the response is not user friendly for new users, all new users would be experiencing a lot of questions and issue at the very beginning start using the system, and the problem I experience actually stop my office functioning, to book a call online for a few days in advance doesn't work to this situation at all.

Director of People and Finance

I submitted a ticket, but the response was routed to a different team member, which caused delays in addressing and resolving our issue.

Business Development Manager

Additionally, this is going to make information for our employees, such as BOMs, Supplier Info, and Product Availability, easily accessible, which is crucial to have our team well-informed.

DIRECTOR OF SUPPLY CHAIN AND OPERATIONS

As leadership within my own line of work, I admire Mark's human quality to ensure to actually be a person and not a corporate employee that shows that actually following up and never giving up is what is needed in today's world.

Cin7 Core is a cloud-based, inventory and order management application for SMBs which offers a complete back end management solution with purchasing, sales, warehouse management, and light manufacturing features as well as shipping, eCommerce and payment gateway integrations

3PL Management

Access Controls/Permissions

Accounting

Accounting Integration

Activity Dashboard

Activity Tracking

AI Copilot

Alerts/Notifications

Audit Trail

Backorder Management

Barcode/Label Management

Barcode Recognition

Barcode/Ticket Scanning

Barcoding/RFID

Billing & Invoicing

Bill of Materials

Bills of Material

Budgeting/Forecasting

Capacity Planning

Catalog Management

Commission Management

Contact Database

Cost Estimating

Cost Tracking

Credit Card Processing

Customer Accounts

Customer Database

Customer History

Customizable Branding

Customizable Reports

Customizable Templates

Custom Pricing Rules

Dashboard

Data Import/Export

Data Synchronization

Data Visualization

Delivery Management

Demand Forecasting

Discount Management

Distribution Management

Document Management

Document Storage

eCommerce Management

Electronic Payments

Email Marketing

Estimating

Expense Tracking

Financial Analysis

Financial Management

Financial Reporting

Fixed Asset Management

Forecasting

For Retail

For Small Businesses

General Ledger

Generative AI

Gift Card Management

Historical Reporting

HR Management

Income & Balance Sheet

Integrated Business Operations

Inventory Auditing

Inventory Control

Inventory Management

Inventory Optimization

Inventory Replenishment

Inventory Tracking

Invoice Creation

Invoice Management

Invoice Processing

Item Management

Job Costing

Job Management

Kitting

Labeling

Lot Tracking

Loyalty Program

Manufacturing Inventory Management

Material Requirements Planning

Merchandise Management

Mobile Access

Mobile Commerce

Multi-Channel Management

Multi-Channel Marketing

Multi-Currency

Multi-Location

Multi-Store

Offline Access

Order Entry

Order Fulfillment

Order Management

Order Processing

Order Tracking

Payment Processing

Picking & Routing

Planning Tools

Most reviewers indicate that Cin7 Core delivers strong value for money, citing competitive pricing and a comprehensive feature set. However, some users report frustration with recent price increases, inflexible pricing, and rising long-term costs due to add-ons.

Value for money

The Cin7 Core integrations most frequently cited by reviewers are: Xero (an accounting product rated 4.5 out of 5 for its integration with Cin7 Core), Shopify (an eCommerce product, 4.0), and WooCommerce (an eCommerce product, 4.3).

Integrations

By industry, Cin7 Core reviewers are most commonly professionals in retail (19%). The most frequent use case for Cin7 Core cited by reviewers is inventory management (78% of reviewers).

Cin7 Core

Web-based

iPad

Android

Windows

Linux

Chromebook

iPhone

Katana Cloud Inventory

Unleashed

Cin7 Omni

Extensiv Order Management

Zoho Inventory

Finale Inventory

Xero

SAP Business One

SkuVault Core

Brightpearl

Standard

Advanced

 Omni

Inconsistent stock management

Co-Founder

That led to constant data discrepancies, out-of-stock surprises, and frustrated customers.

47% of reviewers feel negative about Stock Control. Some users report challenges with maintaining accurate stock levels, citing issues with stock adjustments, transfers, and synchronization across platforms. Reviewers indicate that automation for out-of-stock notifications and real-time updates is limited or requires additional costs. They say the system can be unintuitive when handling complex stock scenarios, leading to discrepancies and confusion. Users feel these limitations result in inventory errors and extra manual oversight.

Challenging data handling processes

Sales, Logistics and Marketing Manager

That sometimes I wonder if the reports can be trusted because of my lack of trust in data input.

Retail Manager

Then the CSV file corrupts your Barcodes and then when you have to import back it knocks out zeros in Barcodes which start with a zero.

69% of reviewers feel negative about Data Import and Export. Some users report difficulties with importing and exporting data, citing issues with CSV file compatibility, missing or corrupted information, and lack of flexibility in bulk operations. Reviewers indicate that managing barcodes, serial numbers, and product attributes during data transfers can be problematic. They say reporting is limited and extracting usable data for analysis or compliance is often cumbersome. Users feel these challenges lead to inefficiencies and extra manual work.

Frequent slowness and downtime

67% of reviewers feel negative about Performance and Speed. Some users report slow page loads, lag when processing large data sets, and occasional site-wide outages that disrupt daily operations. Reviewers indicate that performance issues are common, especially during peak usage or system upgrades. They say support response times can be slow, and troubleshooting is hindered by delays in accessing technical assistance. Users think these problems reduce productivity and cause frustration when trying to complete time-sensitive tasks.

Order processing limitations

We had about 200 open orders when we made the switch, and had to enter them manually as Dear's import features could not handle our workflow.

inventory manager

It doesn't push changes to a Shopify order across to DEAR, they suggested manually deleting the order in DEAR and then resyncing and that was pushing wrong information across.

44% of reviewers feel negative about Order Management. Some users report that managing orders can be unintuitive, with limited options for bulk updates, order searches, and handling returns or refunds. Reviewers indicate that syncing issues with sales channels can cause orders to be missed or duplicated. They say customizing order workflows and integrating with external systems is sometimes complicated or costly. Users feel these order management challenges slow down fulfillment and require additional manual intervention.

Recurring bugs and instability

Technical Director

Then after we got told they would work on a fix it took another month or two for the fix to be implemented. And it still isn't perfect.

50% of reviewers feel negative about Bugs and Issues. Some users say they encounter frequent glitches, minor inconsistencies, and technical errors that disrupt workflows. Reviewers report that some problems take a long time to resolve, and fixes are often temporary rather than permanent solutions. They indicate that error messages can be unclear, and support sometimes struggles to address underlying issues. Users feel that ongoing bugs and system instability lead to daily frustrations and hinder reliable use of the software.

Supportive onboarding experience

Director

The software is a lot to get your head around at the beginning as it has a massive range of functions, however the interface is clear and quite simple to navigate and the onboarding was fantastic and really allowed us to slowly make the transition to DEAR with confidence.

IT Operations Manager

Ease of use and the onboarding process was straightforward for all our team.

88% of reviewers feel positive about Onboarding. Some reviewers find the onboarding process comprehensive and well-supported, highlighting the helpfulness and patience of onboarding specialists. Users say they receive one-on-one guidance, clear demonstrations, and step-by-step assistance, which eases the transition to the new system. Reviewers appreciate the accessibility of the onboarding team, noting that questions are answered promptly and training is tailored to their needs. They feel the onboarding support builds confidence and helps teams get up to speed quickly.

Flexible customization options

OP Manager

Very complete software work with BOM (assemblies), it help us to track components that are not sold but consumed, program is user friendly and has many ways to be customized

85% of reviewers feel positive about Customization. Some users report that the software offers a wide range of customization features, such as the ability to tailor templates, workflows, and document formats to fit their business needs. Reviewers appreciate being able to request custom features and adapt the system for different business models. They say the flexibility to modify reports, dashboards, and integrations allows them to streamline operations and improve efficiency. Users value the willingness of support teams to implement requested changes.

Robust integration capabilities

Accountant

All the processes (Purchase Order, Inventory Maintenance, and Sales Order) are pretty straight forward. And it integrates to most of the e-commerce platform in the market which makes the whole business cycle almost automated.

Dear has a seamless integration with Shopify and their hands on account management + support has eased our transition towards managing our many products, services and manufacturing efforts in 1 place.

82% of reviewers feel positive about Integrations. Some reviewers appreciate the wide variety of integrations with e-commerce, accounting, shipping, and CRM platforms. Users say the seamless connections with systems like Shopify, Xero, QuickBooks, and Amazon streamline business processes and automate workflows. They find that integrating multiple sales channels and services from a single hub saves time and reduces errors. Reviewers value the ongoing addition of new integrations and the flexibility to connect with essential business tools.

Intuitive and accessible interface

90% of reviewers feel positive about Ease of Use. Some users report that the software’s interface is intuitive, making it simple for both new and experienced users to navigate. Reviewers appreciate the clear dashboard, helpful tutorials, and resource articles that support learning. They find the transition from other systems straightforward, with many noting that even less tech-savvy staff adapt quickly. Users say the modular design and logical menu structure help them accomplish tasks efficiently, and they value the availability of video guides and responsive customer support for troubleshooting.

Comprehensive inventory tracking

E-Commerce Specialist

It has allowed us to accurately sync our inventory across 4+ channels and even automate fulfillment from outside sales channels to our Amazon FBA inventory.

84% of reviewers feel positive about Inventory Management. Some users say the platform enables accurate tracking of stock levels, order synchronization across multiple sales channels, and automation of inventory processes. Reviewers indicate that the system’s integration with accounting and e-commerce platforms reduces manual work and prevents overselling. They find features like multi-warehouse management, bill of materials, and real-time reporting particularly useful for managing complex inventory needs. Users think the software supports both manufacturing and retail operations effectively.

We’ve been using Cin7 Core for our inventory and order management, and overall it has been a solid solution for our business over the last 6 months or so.

Founder

He didn’t just walk us through generic features; he took the time to understand our specific business needs and showed us how to best utilize Cin7 Core in a way that truly works for our operations.

Aside from that, it took a lot of work to get all of our sku's into the system, but once again, that wasn't anything Cin7 could control and was a necessary cost to get started, considering we had no inventory system before this.

Warehouse Operations Manager

Our main issue with Cin7 has mostly been related to trying to get all of our product loaded into the system which we have had to do more of it manually than we were hoping for but as our company has been around for 40 years with little inventory management and our list of product is extremely extensive, I'm not sure if this could have been avoided.

We love how straightforward it is to monitor stock levels, sync orders from Shopify and Amazon, and track profitability all in real time. Plus, the native integrations with QuickBooks Online and ShipStation save us hours each week since we no longer have to juggle multiple spreadsheets or manually update separate systems.”

The reporting features are also helpful for gaining insights into stock levels and performance.

Finance Manager

To manage COGs across multiple accounts, you need to upgrade to the Advanced Products module, which adds extra cost and complexity.

I suggest putting this team front and center and even including them or having them as part of the onboarding team as if I was able to get Mark to assist me and help us with the program then I do not think we would have run into these issues in the first place.

Procurement Manager

Much less glitchy than Omni, but still some limitations and functionality not working as well as

General Counsel

The company does not properly vet its endorsed "partners" who install the software and some of them are grossly incompetent and mis-sell the capabilities of the system. Whether or not your are mis-sold on the services, be aware that there may NOT be the capability to integrate payments.

Customer Service Representative

Similarly, sales orders are also grouped as one, but in practice, we ship in several batches.

Managing Director

The FEFO costing method is ideal for medtech and pharmaceutical companies.

Going off of that, those various roles often fall on one person, so this is like having a world-class assistant.

Customer support can sometimes be slow, particularly when dealing with urgent issues.

Cin7 Core vs ProShop ERP Comparison (2026)

Cin7 Core

ProShop ERP

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives