Cin7 Core vs Trunk

Fishbowl

NetSuite

Odoo 

Designed with simplicity and efficiency in mind, Fishbowl’s complete manufacturing and inventory management solution transforms the inventory process and uses automation to help growing businesses make strategic and precise decisions based on real-time data and cut costs.

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

Office Manager

Customer support from CIN 7 Support Team (after system set up), the turnaround to get back to me and the response is not user friendly for new users, all new users would be experiencing a lot of questions and issue at the very beginning start using the system, and the problem I experience actually stop my office functioning, to book a call online for a few days in advance doesn't work to this situation at all.

Director of People and Finance

I submitted a ticket, but the response was routed to a different team member, which caused delays in addressing and resolving our issue.

Business Development Manager

Additionally, this is going to make information for our employees, such as BOMs, Supplier Info, and Product Availability, easily accessible, which is crucial to have our team well-informed.

Executive Assistant to CEO

It offers several great features in even its most basic package. But has the ability to be expanded to cover any aspect of conducting your business. Plus they have excellent customer service who are always there with an answer.

Cin7 Core is a cloud-based, inventory and order management application for SMBs which offers a complete back end management solution with purchasing, sales, warehouse management, and light manufacturing features as well as shipping, eCommerce and payment gateway integrations

3PL Management

Access Controls/Permissions

Accounting

Accounting Integration

Activity Dashboard

Activity Tracking

AI Copilot

Alerts/Notifications

Audit Trail

Backorder Management

Barcode/Label Management

Barcode Recognition

Barcode/Ticket Scanning

Barcoding/RFID

Billing & Invoicing

Bill of Materials

Bills of Material

Budgeting/Forecasting

Capacity Planning

Catalog Management

Commission Management

Contact Database

Cost Estimating

Cost Tracking

Credit Card Processing

Customer Accounts

Customer Database

Customer History

Customizable Branding

Customizable Reports

Customizable Templates

Custom Pricing Rules

Dashboard

Data Import/Export

Data Synchronization

Data Visualization

Delivery Management

Demand Forecasting

Discount Management

Distribution Management

Document Management

Document Storage

eCommerce Management

Electronic Payments

Email Marketing

Estimating

Expense Tracking

Financial Analysis

Financial Management

Financial Reporting

Fixed Asset Management

Forecasting

For Retail

For Small Businesses

General Ledger

Generative AI

Gift Card Management

Historical Reporting

HR Management

Income & Balance Sheet

Integrated Business Operations

Inventory Auditing

Inventory Control

Inventory Management

Inventory Optimization

Inventory Replenishment

Inventory Tracking

Invoice Creation

Invoice Management

Invoice Processing

Item Management

Job Costing

Job Management

Kitting

Labeling

Lot Tracking

Loyalty Program

Manufacturing Inventory Management

Material Requirements Planning

Merchandise Management

Mobile Access

Mobile Commerce

Multi-Channel Management

Multi-Channel Marketing

Multi-Currency

Multi-Location

Multi-Store

Offline Access

Order Entry

Order Fulfillment

Order Management

Order Processing

Order Tracking

Payment Processing

Picking & Routing

Planning Tools

Most users consider Cin7 Core to deliver strong value for money, as they appreciate its competitive pricing, wide range of features, and straightforward pricing structure. However, some reviewers feel recent price increases and inflexible plans reduce affordability.

Value for money

The Cin7 Core integrations most frequently cited by reviewers are: Xero (an accounting product rated 4.5 out of 5 for its integration with Cin7 Core), Shopify (an eCommerce product, 4.0), and WooCommerce (an eCommerce product, 4.3).

Integrations

By industry, Cin7 Core reviewers are most commonly professionals in retail (19%). The most frequent use case for Cin7 Core cited by reviewers is inventory management (78% of reviewers).

Cin7 Core

Web-based

iPad

Android

Windows

Linux

Chromebook

iPhone

Katana Cloud Inventory

Unleashed

Cin7 Omni

Extensiv Order Management

Zoho Inventory

Finale Inventory

Xero

SkuVault Core

SAP Business One

Brightpearl

Standard

Advanced

 Omni

Stock control limitations

Co-Founder

That led to constant data discrepancies, out-of-stock surprises, and frustrated customers.

47% of reviewers feel negative about stock control. Reviewers report that stock adjustments, transfers, and tracking can be unintuitive or cumbersome. They indicate that discrepancies and synchronization issues sometimes cause inventory chaos, leading to out-of-stock surprises or incorrect stock levels. Some users say that automation for stock notifications is limited and that integrations with sales channels can be unreliable. They find that the basic nature of stock management features requires manual intervention and increases the risk of errors.

Challenging data handling

Retail Manager

Then the CSV file corrupts your Barcodes and then when you have to import back it knocks out zeros in Barcodes which start with a zero.

68% of reviewers feel negative about data import and export. Reviewers report difficulties with bulk uploads, CSV file compatibility, and data formatting issues that complicate importing and exporting information. They indicate that errors during data transfer can lead to missing or corrupted records, requiring manual corrections. Some users say that reporting limitations and challenges with tracking specific data, such as serial numbers or batch information, hinder their workflow. They find that the lack of flexible bulk operations and integration complexities create inefficiencies.

Frequent slowness and downtime

66% of reviewers feel negative about performance and speed. Reviewers report slow page loads, system lags, and occasional outages that disrupt daily operations. They indicate that performance issues are common, especially when handling large data volumes or during system upgrades. Some users say that technical support response times can be slow, compounding frustrations when urgent problems arise. They find that reliance on cloud infrastructure sometimes leads to inconsistent access and delays in completing tasks.

Order management frustrations

We had about 200 open orders when we made the switch, and had to enter them manually as Dear's import features could not handle our workflow.

inventory manager

It doesn't push changes to a Shopify order across to DEAR, they suggested manually deleting the order in DEAR and then resyncing and that was pushing wrong information across.

44% of reviewers feel negative about order management. Reviewers report challenges with syncing orders, managing returns, and handling large order volumes. They indicate that manual entry is often required due to import limitations and that order history and search functions lack depth. Some users say that integration with external platforms can result in duplicate or missing orders, and that the process for updating or modifying orders is not flexible. They find that these issues slow down fulfillment and complicate operations.

Recurring bugs and glitches

Technical Director

Then after we got told they would work on a fix it took another month or two for the fix to be implemented. And it still isn't perfect.

48% of reviewers feel negative about bugs and issues. Reviewers report frequent minor bugs, glitches, and inconsistencies in the user interface and reports. They indicate that some problems take a long time to resolve, with fixes often being temporary rather than permanent. Some users say that technical support is not always effective in addressing underlying issues, leading to repeated disruptions. They find that ongoing bugs can create daily annoyances and undermine trust in the platform’s reliability.

Supportive onboarding experience

Director

The software is a lot to get your head around at the beginning as it has a massive range of functions, however the interface is clear and quite simple to navigate and the onboarding was fantastic and really allowed us to slowly make the transition to DEAR with confidence.

financial controller

Great onboarding , very thorough and quick process.

92% of reviewers feel positive about the onboarding experience. Reviewers appreciate having knowledgeable and responsive onboarding specialists who guide them step-by-step, making the transition smoother. They indicate that the onboarding process is thorough, with clear communication and personalized support, which helps them gain confidence in using the system. Some users report that the onboarding includes useful demos and resources, making it easier for teams to adapt. They find that the supportive onboarding team addresses questions promptly and ensures all setup requirements are met, helping users get started efficiently and with minimal stress.

Flexible customization options

OP Manager

Very complete software work with BOM (assemblies), it help us to track components that are not sold but consumed, program is user friendly and has many ways to be customized

87% of reviewers feel positive about customization. Reviewers appreciate the ability to tailor documents, templates, and workflows to their business needs. They indicate that the platform supports a wide range of custom features, including template editing, custom fields, and workflow adjustments. Some users say the software is adaptable for different business models and that support teams are receptive to customization requests. They find that the flexibility to personalize aspects of the system helps them better align the software with their operational requirements.

Robust feature set

82% of reviewers feel positive about the available features. Reviewers appreciate the wide range of built-in functionalities that support various business processes, including automation, reporting, and integrations. They indicate that the software adapts to different business sizes and needs, offering both simple and advanced options for tasks. Some users say that ongoing feature development and responsiveness to user feedback enhance their experience. They find that the platform’s comprehensive features help them stay organized and improve operational efficiency.

Intuitive and accessible interface

IT Operations Manager

It was easy to switch from our previous system and it made everyone's live easier by making us rely less on Excel spreadsheets and more on doing productive things for the business.

88% of reviewers feel positive about the ease of use. Reviewers say the software offers a user-friendly interface with straightforward navigation, making it accessible even for less tech-savvy staff. They appreciate the availability of tutorials, help articles, and video guides that simplify learning. Some users report that the intuitive design reduces reliance on spreadsheets and streamlines daily tasks. They find that the platform’s organized structure and simple modules allow for quick onboarding and efficient workflow, helping teams become productive without a steep learning curve.

Comprehensive inventory control

E-Commerce Specialist

It has allowed us to accurately sync our inventory across 4+ channels and even automate fulfillment from outside sales channels to our Amazon FBA inventory.

84% of reviewers feel positive about inventory management. Reviewers indicate that the system centralizes inventory tracking, order processing, and integrations, providing real-time visibility across multiple sales channels and warehouses. They appreciate features like automated stock syncing, detailed reporting, and support for manufacturing processes. Some users say the platform resolves issues with overselling and manual updates, allowing them to streamline operations and reduce errors. They find that the software’s inventory tools help them manage purchasing, fulfillment, and stock levels efficiently.

We’ve been using Cin7 Core for our inventory and order management, and overall it has been a solid solution for our business over the last 6 months or so.

Founder

He didn’t just walk us through generic features; he took the time to understand our specific business needs and showed us how to best utilize Cin7 Core in a way that truly works for our operations.

Systems Analyst

It handles multi-channel sales quite well, especially when integrated with platforms like Shopify and accounting tools.

Aside from that, it took a lot of work to get all of our sku's into the system, but once again, that wasn't anything Cin7 could control and was a necessary cost to get started, considering we had no inventory system before this.

Warehouse Operations Manager

Our main issue with Cin7 has mostly been related to trying to get all of our product loaded into the system which we have had to do more of it manually than we were hoping for but as our company has been around for 40 years with little inventory management and our list of product is extremely extensive, I'm not sure if this could have been avoided.

We love how straightforward it is to monitor stock levels, sync orders from Shopify and Amazon, and track profitability all in real time. Plus, the native integrations with QuickBooks Online and ShipStation save us hours each week since we no longer have to juggle multiple spreadsheets or manually update separate systems.”

Occasionally, there are small bugs or syncing delays, particularly when dealing with high order volumes.

The reporting features are also helpful for gaining insights into stock levels and performance.

Finance Manager

To manage COGs across multiple accounts, you need to upgrade to the Advanced Products module, which adds extra cost and complexity.

The interface can feel a bit cluttered at times, and some workflows are not very intuitive.

DIRECTOR OF SUPPLY CHAIN AND OPERATIONS

As leadership within my own line of work, I admire Mark's human quality to ensure to actually be a person and not a corporate employee that shows that actually following up and never giving up is what is needed in today's world.

I suggest putting this team front and center and even including them or having them as part of the onboarding team as if I was able to get Mark to assist me and help us with the program then I do not think we would have run into these issues in the first place.

Procurement Manager

Much less glitchy than Omni, but still some limitations and functionality not working as well as

General Counsel

The company does not properly vet its endorsed "partners" who install the software and some of them are grossly incompetent and mis-sell the capabilities of the system. Whether or not your are mis-sold on the services, be aware that there may NOT be the capability to integrate payments.

It may take some time to fully understand all features, but it’s worth it for growing businesses managing multiple sales channels.

Going off of that, those various roles often fall on one person, so this is like having a world-class assistant.

Customer support can sometimes be slow, particularly when dealing with urgent issues.

Cin7 Core vs Trunk Comparison (2026)

Cin7 Core

Trunk

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives