App comparison
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Merchant Centric
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management for businesses of all sizes
Merchant Centric Alternatives & Competitors (2026)
Top 4 free alternatives
Brandwatch
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media and reputation management platform
0.9
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
Keyword Tracking
5/5
Text Analysis
5/5
Trend Analysis
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Birdeye
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Always On. Always On-Brand. Always Driving Outcomes.®
0.3
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Support Ticket Management
5/5
Feedback Management
5/5
Real-Time Analytics
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Longview Tax
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Corporate tax management and reporting solution
1.0
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Data Import/Export
5/5
Tax Planning
5/5
Accounting
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Spreadsheet Server
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ERP to Excel reporting. Simple formulas. Real-time data.
0.3
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Expense Tracking
5/5
Billing & Invoicing
5/5
Financial Reporting
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
emfluence Marketing Platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Built for marketers. Backed by humans.
0.1
Value for money
Starting price
No pricing info
0.3
Functionality
Social Marketing
5/5
Multi-Channel Marketing
5/5
Email Marketing
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.7
Value for money
Starting price
No pricing info
0.3
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.1
Value for money
Starting price
No pricing info
0.4
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
0.6
Value for money
Starting price
No pricing info
0.2
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.5
Value for money
Starting price
No pricing info
0.5
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Most powerful, all-in-one solution for community engagement.
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Loyalty and marketing, in-store and online.
0.6
Value for money
Starting price
No pricing info
0.6
Functionality
SMS Marketing
5/5
Campaign Scheduling
5/5
Campaign Management
4.8/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Advocate marketing for brands
0.7
Value for money
Starting price
No pricing info
0.4
Functionality
Referral Tracking
5/5
Loyalty Program
5/5
Discussions/Forums
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.8
Value for money
No pricing info
Starting price
No pricing info
0.8
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business intelligence suite
0.9
Value for money
Starting price
No pricing info
0.5
Functionality
Performance Metrics
5/5
Data Quality Control
5/5
Scorecards
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, self-serve product analytics.
0.6
Value for money
Starting price
No pricing info
0.3
Functionality
User Interaction Tracking
5/5
Customer Journey Mapping
5/5
Activity Dashboard
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your all-in-one messaging tool.
0.7
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
Reporting & Statistics
5/5
Customizable Branding
5/5
Workflow Configuration
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management platform
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
Multi-Channel Campaigns
5/5
Calendar Management
4.7/5
@mentions
4.7/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
get more sales through word of mouth referrals
0.3
Value for money
Starting price
No pricing info
0.3
Functionality
Social Media Integration
5/5
Multi-Campaign
5/5
Channel Management
5/5
Top Features
Keyword Tracking
5/5
Feedback Management
5/5
Engagement Tracking
5/5