Willow - 2026 Pricing, Features, Reviews & Alternatives

Willow is an AI powered compliance management software designed to meet the complex regulatory requirements of aged care, disability care, and healthcare organizations. The platform consolidates evidence from existing operational systems into a unified workspace and maps documentation to relevant framework requirements without duplicate data entry. It is configured by country, sector, and regulatory framework to present only the standards pertinent to each organization. Willow addresses the needs of residential aged care facilities, nursing homes, multi site aged care groups, home and community support providers, disability service organizations, hospitals, community health services, and allied health clinics across Australia, New Zealand, the United Kingdom, and the United States.

The solution features an evidence hub that organizes policies, procedures, meeting minutes, incident reports, training records, audit logs, and risk assessments and links them to specific requirements, sites, controls, and vendors. AI capabilities include a natural language query interface for clear compliance queries, a suggestion engine that highlights documentation gaps and prioritizes risks, and a drafting tool that generates compliant document templates for review and approval. The standards workspace displays real time compliance status across sites and requirements, while an action tracker manages remediation tasks with assigned owners and due dates. Automated audit pack generation produces consistent evidence bundles that align with regulatory expectations.

Willow supports Australian Strengthened Aged Care Quality Standards twenty twenty five, NDIS Practice Standards, NSQHS Standards, mandatory reporting obligations such as the National Quality Indicator Program and Serious Incident Response Scheme, New Zealand Ngā Paerewa Health and Disability Services Standard, United Kingdom CQC Fundamental Standards, and United States frameworks including CMS Nursing Home Requirements, HIPAA Privacy and Security Rules, and Joint Commission hospital accreditation standards. Users can assess compliance posture by site, standard, or individual requirement, identify outdated assessments, generate focused audit plans based on risk analysis, and track corrective actions across multiple locations.

Integration options include data imports via CSV, document uploads, and connections to cloud storage platforms such as SharePoint and Google Drive, and direct API integrations with major care management systems are planned. The architecture layers onto existing technology stacks to eliminate redundant data entry and maintains role based access controls to restrict system visibility by organizational role and site. All data is encrypted at rest and in transit and full audit trails document every system action. Customer data is not used to train AI models and ISO twenty seven thousand one certification is in progress.