ConsignCloud vs Rose for Square Comparison

Ease of use and easy to learn; so far it has provided all I need in a software. The support team is exceptional and easy to reach. EXCEPTIONAL. I expect that the owner of CC will continue to grow the software with the feedback and needs of the consumer and that is another reason I went with CC; I think those at CC want to work and adapt to changes in the market to keep the product fresh and efficient.

I wish it was more integrated with Square stand and/or the Ipad, but I think the company is growing and changing with the market. I'm not really impressed with the square stand anyhow so I am fine removing the stand and setting up a different mechanical option for supporting my ipad.

Ease of use. I transitioned my entire store from paper to software in less than a month. I quickly can inventory items and look up brands, prices, and clients.

I’d like to be able to integrate with Square and customize fields and drops downs on my own.

I was brand new to opening up a consignment clothing store and transitioning my store to consign cloud was easy and intuative to learn. The customer service has been excellent and the sotware is competitive and affortable.

I do not like that it is not integrated into my point of sale or shop online. (Woo commerce and square) and that the fees went up.

The ease of entering and retrieving data, and the automatic updating of customers makes our business possible and keeps our consignors happy.

The monthly reconciliation process could be made more straightforward. We would also appreciate the opportunity to see the emails that go to clients so we know exactly what went and when. Ideally, closer integration with Square and eBay.

I love that consigner can check on the status of their items . Wish that it would e mail them as soon as something sold.

I wish it was easier to run reports of goods sold over a month etc Wish that it would notify clients when goods are sold. It’s very expensive for a shop our size.

A great product, very user friendly. Customer service is great and quick to respond.

I do wish there were more reporting options. Also more bulk editing option for inventory.

I was surprised about the functions it had for the cost. It was easy to set up and for most part easy to use.

I had some issues with printer compatibility, but customer service was quick to help. I wish there were better search functions under accounts. I also wish it had more functions like a client portal.

Hi Jenn! Thanks for reviewing. We do in fact have a consignor portal, it sounds like you missed that feature! Feel free to reach out to us directly for more information on that.

I have a consignment shop and have used this software from day 1 (October 2018) I love the ease of everything it has to offer! The entering of items and the ease of finding what I need fast!

So far I have no complaints! It does and continues to be the best software choice for my consignment shop

It’s relatively easy to use but I am not using all the features of the software so I find it extremely costly for my business,

They are unwilling to reduce my monthly fee, they said if they did it for me they would have to reduce all other customers who reached out.

We were able to mold it and make the features work for what we needed.

There are a few bugs that I'm hoping get resolved with integration and connecting to Shopify.

The cloud based system works best for us as we have two events annually that are off site from our gallery. Also, having multiple users who can be in the system at the same time is a plus. Also, we opened an online store and the Shopify integration is fantastic.

The price continues to go up. We have used it for 2 years and the price has gone doubled from $60/month to $120/month. Price was the main reason we chose this product. Also, I wish in the summary reporting, sales tax could be separated out into payment types. The information is there, but takes a bit more work.

Very easy to use and set up. Training the team on this program was very quick in comparison to the previous program we used.

Very limited in the reports that can be run. Need to be able to have more control over the information generated to run reports needed for our accountant.

Probably ease of use and accessibility.

- unable to add customer names to sales transactions after finalizing a sale - BUT the team is working on building this for me and so this won't be a con for much longer! - there do not seem to be much in the way of "end of day" financials checking/balancing with what the actuals are - cash drawer in particular. my former POS system, Simple Consign, had a function that when you opened the cash drawer at store opening, you had to put in the balance in the drawer. then at the end of the day, you had to close out the terminal and enter the cash count from the drawer, so that there was a check and balance in place. i know CC is "water tight" on consignors commissions / sales, but this is lack of financials feature for the cash drawer is not water tight at all, for the store owner.

Ease of use and easy to navigate. It’s treat at keeping up with credit card fees for my vendors.

No layaway feature and it lacks reports that could help a lot more.

The easy shopify integration and the consignor access have really boosted our business. The ability to bulk edit consignments or retail items is also a real time saver.

We have not have anything that has been an issue, there probably could be more canned reports, but I love the ability to write our own and customize it for our specific business needs.

There are many good features such as the automatic emails, and that you can set expiry dates etc. that are really helpful in our daily operations. Well organized, and the autofill and estimated pricing is very efficient and saves us a lot of time.

The first issue is the UX. It is not at all intuitively designed. It takes time to find and understand the features you are looking for. For example, finding and using the expiration feature in the expired list is very inefficient. A button directly on the products would be more useful. The second issue is the lack of customization options. There is some customization, but it would be great to have...

Read more

It integrated with Shopify. I run an online-only consignment store, so getting a Shopify-integrated software was incredibly important. Of the consignment software that has a Shopify integration, I found consign-cloud to be the easiest to set up and use with Shopify.

- The consignor portal is incredibly basic. I loved the idea of being able to provide my consignors with a login so they could keep track of their items.. but in reality, they still had to contact my store for more information. - The execution of some of the more nuanced features, like the discount schedule, didn't carry over to Shopify. So I had products that weren't going on sale when they should have - So I had to do that manually.

ConsignCloud was the most user friendly consignment software. The price point is right where it should be for this service and actually saves me so much time and energy each month. My favourite features are the daily email sent out to consignors when their items sell.

My only complaint is that the pricing did take a significant jump fairly recently.

The filter features make it easy to find a specific item when searching through a large inventory. I am always impressed by the chat feature and how quickly I get a response. So far most every search, report, or customization I have needed is available with thos program.

The only complaint I have is when I print our monthly reports, it is somewhat difficult to understand. It doesn't spell out our store's profit for the month. It does, however, have everything broken down where we can total it manually. I would request a 'TOTAL' line be added or something along those lines to show the profit/loss more clearly.

We needed a system that seamlessly integrated our multi vendor/booths into the POS, online web sales, calculated commissions per vendor with different rates, and had a credit card terminal that interacted automatically with no secondhand entry and Consign Cloud had filled that need fantastically. Their customer support is to notch. Easy to locate, with quick friendly responses.

1. Reports are intense, but sometimes difficult to configure for exact report needed. 2. One thing we encountered is when aa misc item is purchased with a generic SKI/Item # more than once during a transaction, the program process both (or more) item as the same price, even if they have two different prices. We have found a work around, but it sold be nice to be able to use the same item # with different prices.

No pros were added to this review

No cons were added to this review

No pros were added to this review

No cons were added to this review

All of the features are easy to use from a mobile device. I can add a new consignor, add new items and make sales all on my phone. I also like the integrations within ConsignCloud such as Shopify.

I can't think of anything at this moment.

The email notifications to consignors have streamlined payment and pick-up. It gives consignors tools to manage their account, and thus allows us to hold them responsible. The inventory management component has allowed us to double, if not triple, our intake volume.

We'd like to see more robust reporting features, and the customer data isn't useful right now. Crossing our fingers that you introduce a rewards/loyalty program soon!

No pros were added to this review

No cons were added to this review