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ConsignCloud is a web-based consignment software designed for consignment and resale stores, offering a POS, communication...
Rose is the only consignment software that integrates with Square's free point of sale. Industry leading small biz services...
Starting from
119
Per month
Starting from
50
Per month
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Kristie S.
Retail, 1-10 employees
Used daily for less than 6 months
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With the opening of my first store I wanted to set up systems now that could grow with the business; ConsignCloud has offered everything I need with simplicity. The ease of learning and using ConsignCloud has allowed me to focus on product and opening the store; which opened seamlessly and allowed me to take in sales with no worry.
Ease of use and easy to learn; so far it has provided all I need in a software. The support team is exceptional and easy to reach. EXCEPTIONAL. I expect that the owner of CC will continue to grow the software with the feedback and needs of the consumer and that is another reason I went with CC; I think those at CC want to work and adapt to changes in the market to keep the product fresh and efficient.
I wish it was more integrated with Square stand and/or the Ipad, but I think the company is growing and changing with the market. I'm not really impressed with the square stand anyhow so I am fine removing the stand and setting up a different mechanical option for supporting my ipad.
Angela C.
Retail, self-employed
Used daily for 2+ years
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Overall my experience has been very good. I’ve looked at other softwares but I really like ConsignCloud, it’s layout, and how user friendly it is.
Ease of use. I transitioned my entire store from paper to software in less than a month. I quickly can inventory items and look up brands, prices, and clients.
I’d like to be able to integrate with Square and customize fields and drops downs on my own.
Michelle P.
Apparel & Fashion, self-employed
Used daily for 1-2 years
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The customer service has been excellent and they have understood the tough posiiton we have been in the pandemic.
I was brand new to opening up a consignment clothing store and transitioning my store to consign cloud was easy and intuative to learn. The customer service has been excellent and the sotware is competitive and affortable.
I do not like that it is not integrated into my point of sale or shop online. (Woo commerce and square) and that the fees went up.
Verified reviewer
Retail, 1-10 employees
Used daily for 1-2 years
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ConsignCloud makes our business possible - without this or similar software we wouldn't be able to operate. ConsignCloud's customer service is excellent - they have been very responsive and helpful on every occasion when we've been in touch with them.
The ease of entering and retrieving data, and the automatic updating of customers makes our business possible and keeps our consignors happy.
The monthly reconciliation process could be made more straightforward. We would also appreciate the opportunity to see the emails that go to clients so we know exactly what went and when. Ideally, closer integration with Square and eBay.
Maja h.
Retail, 1-10 employees
Used daily for 1-2 years
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Really dislike that I can’t connect to square or PayPal that there’s no other option to tie everything together. I’m looking at other options since this has gotten so expensive especially since we’re in the middle of pandemic. Will continue to use until I figure something better.
I love that consigner can check on the status of their items . Wish that it would e mail them as soon as something sold.
I wish it was easier to run reports of goods sold over a month etc Wish that it would notify clients when goods are sold. It’s very expensive for a shop our size.
Tanya H.
Apparel & Fashion, self-employed
Used daily for 1-2 years
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I've had a great experience so far using the program
A great product, very user friendly. Customer service is great and quick to respond.
I do wish there were more reporting options. Also more bulk editing option for inventory.
Jenn B.
Retail, self-employed
Used daily for 6-12 months
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I needed a cost effective was to start my business and Consign Cloud gave me just that. Overall I am happy with this software.
I was surprised about the functions it had for the cost. It was easy to set up and for most part easy to use.
I had some issues with printer compatibility, but customer service was quick to help. I wish there were better search functions under accounts. I also wish it had more functions like a client portal.
Hi Jenn! Thanks for reviewing. We do in fact have a consignor portal, it sounds like you missed that feature! Feel free to reach out to us directly for more information on that.
Cherish D.
Apparel & Fashion, self-employed
Used daily for 2+ years
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I own a consignment shop and it was work perfectly for exactly what I need! Would highly recommend this software especially for the price!
I have a consignment shop and have used this software from day 1 (October 2018) I love the ease of everything it has to offer! The entering of items and the ease of finding what I need fast!
So far I have no complaints! It does and continues to be the best software choice for my consignment shop
Mary S.
Retail, self-employed
Used daily for 6-12 months
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It’s great for inventory control and point of purchase
It’s relatively easy to use but I am not using all the features of the software so I find it extremely costly for my business,
They are unwilling to reduce my monthly fee, they said if they did it for me they would have to reduce all other customers who reached out.
Raegen D.
Retail, 1-10 employees
Used daily for 1-2 years
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Overall, we really love the software. Nothing compares to it's ease of use and professional aesthetic.
We were able to mold it and make the features work for what we needed.
There are a few bugs that I'm hoping get resolved with integration and connecting to Shopify.
Julie W.
Nonprofit Organization Management, 1-10 employees
Used daily for 1-2 years
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Vey nice. Support is friendly, helpful and responsive. Invoice reports for consignors is great!
The cloud based system works best for us as we have two events annually that are off site from our gallery. Also, having multiple users who can be in the system at the same time is a plus. Also, we opened an online store and the Shopify integration is fantastic.
The price continues to go up. We have used it for 2 years and the price has gone doubled from $60/month to $120/month. Price was the main reason we chose this product. Also, I wish in the summary reporting, sales tax could be separated out into payment types. The information is there, but takes a bit more work.
Kate J.
Education Management, 11-50 employees
Used daily for 6-12 months
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The development team and everyone we've worked with at ConsignCloud is very helpful and super friendly to work with. They are always available for questions, especially during implementation and set-up, but even after we've had the program for a while.
Very easy to use and set up. Training the team on this program was very quick in comparison to the previous program we used.
Very limited in the reports that can be run. Need to be able to have more control over the information generated to run reports needed for our accountant.
emily e.
Retail, 1-10 employees
Used daily for less than 6 months
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Had a very positive experience from the first point of contact for a demo to the time of implementation. Thought the staff was transparent, very responsive to my questions, and offered many solutions when issues I had were not offered within the software features.
Probably ease of use and accessibility.
- unable to add customer names to sales transactions after finalizing a sale - BUT the team is working on building this for me and so this won't be a con for much longer! - there do not seem to be much in the way of "end of day" financials checking/balancing with what the actuals are - cash drawer in particular. my former POS system, Simple Consign, had a function that when you opened the cash drawer at store opening, you had to put in the balance in the drawer. then at the end of the day, you had to close out the terminal and enter the cash count from the drawer, so that there was a check and balance in place. i know CC is "water tight" on consignors commissions / sales, but this is lack of financials feature for the cash drawer is not water tight at all, for the store owner.
Jennifer G.
Retail, 1-10 employees
Used daily for 6-12 months
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Ease of use and easy to navigate. It’s treat at keeping up with credit card fees for my vendors.
No layaway feature and it lacks reports that could help a lot more.
Verified reviewer
Retail, 1-10 employees
Used daily for less than 6 months
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From implementation and system conversion, the experience was positive. The team was there to help us transition from existing software and answer ALL of our questions.
The easy shopify integration and the consignor access have really boosted our business. The ability to bulk edit consignments or retail items is also a real time saver.
We have not have anything that has been an issue, there probably could be more canned reports, but I love the ability to write our own and customize it for our specific business needs.
Nora G.
Textiles, 1-10 employees
Used daily for 1-2 years
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It is very good, and I like the program. However it feels like with a bit of development it could be really great. It has a feel that it is designed by people that dont use it on the daily.
There are many good features such as the automatic emails, and that you can set expiry dates etc. that are really helpful in our daily operations. Well organized, and the autofill and estimated pricing is very efficient and saves us a lot of time.
The first issue is the UX. It is not at all intuitively designed. It takes time to find and understand the features you are looking for. For example, finding and using the expiration feature in the expired list is very inefficient. A button directly on the products would be more useful. The second issue is the lack of customization options. There is some customization, but it would be great to have...
Anastasia D.
Retail, 1-10 employees
Used other for less than 6 months
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I spent a long time testing the software before my store went live. You're only given a two-week trial, which I don't think is long enough to gauge whether the software is for you (especially if you're a small business owner, with many other things to do!). I found overall, the system was on paper my perfect solution to a consignment software, but in reality, made me double-hand a lot of my work. Another note.. After I had cancelled my account, I was charged for four months after. The support team were helpful and refunded me.. but that shouldn't have happened in the first place! If I hadn't noticed, I would have likely been charged for longer than four months.
It integrated with Shopify. I run an online-only consignment store, so getting a Shopify-integrated software was incredibly important. Of the consignment software that has a Shopify integration, I found consign-cloud to be the easiest to set up and use with Shopify.
- The consignor portal is incredibly basic. I loved the idea of being able to provide my consignors with a login so they could keep track of their items.. but in reality, they still had to contact my store for more information. - The execution of some of the more nuanced features, like the discount schedule, didn't carry over to Shopify. So I had products that weren't going on sale when they should have - So I had to do that manually.
Michelle H.
Retail, self-employed
Used daily for 2+ years
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I have been using ConsignCloud since the beginning of my business after trying multiple trails of a variety of other programs and I am not looking back. I have recommended it to other consignment shop owners who have switched their software because of it's ease of use and great customer support.
ConsignCloud was the most user friendly consignment software. The price point is right where it should be for this service and actually saves me so much time and energy each month. My favourite features are the daily email sent out to consignors when their items sell.
My only complaint is that the pricing did take a significant jump fairly recently.
Michelle W.
Retail, self-employed
Used daily for 6-12 months
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I like the 6 month trial period and the credit that comes with it for starting out businesses, like we are. That helped a lot. However, shortly after our trial period ended and we began paying full price ($49), there was a price increase and we are now paying $89. Besides that, I have been very satisfied with this inventory and POS program. That is why we continue paying the higher price because it is very functional and detailed and does everything our store needs it to do in order to keep an organized inventory and customer log.
The filter features make it easy to find a specific item when searching through a large inventory. I am always impressed by the chat feature and how quickly I get a response. So far most every search, report, or customization I have needed is available with thos program.
The only complaint I have is when I print our monthly reports, it is somewhat difficult to understand. It doesn't spell out our store's profit for the month. It does, however, have everything broken down where we can total it manually. I would request a 'TOTAL' line be added or something along those lines to show the profit/loss more clearly.
Deb M.
Retail, 1-10 employees
Used daily for 1-2 years
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Fantastic!
We needed a system that seamlessly integrated our multi vendor/booths into the POS, online web sales, calculated commissions per vendor with different rates, and had a credit card terminal that interacted automatically with no secondhand entry and Consign Cloud had filled that need fantastically. Their customer support is to notch. Easy to locate, with quick friendly responses.
1. Reports are intense, but sometimes difficult to configure for exact report needed. 2. One thing we encountered is when aa misc item is purchased with a generic SKI/Item # more than once during a transaction, the program process both (or more) item as the same price, even if they have two different prices. We have found a work around, but it sold be nice to be able to use the same item # with different prices.
Remy R.
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Partnering with ConsignCloud is the perfect fit in my consignment business. I wish I had met the wonderful crew early on. After 23 years in business ... It's better late than never. As an owner, I can now balance work/life with ease. Advantages: User friendly, Cost effective, Virtual, Excellent Tech Support. Disadvantages: None Go ... What are you waiting for?
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Nara W.
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I began using Consigncloud in 2012. It completely changed the way I tracked sales and inventory in a very positive way. I run a small gallery gift store that carries consigned and wholesale items. Historically after an item would sell, I would review my employees hand written receipts and enter each sold item into a massive Excel spreadsheet. There would be errors or items I was unable to track due...
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Samantha P.
Retail, self-employed
Used daily for 2+ years
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I have been with ConsignCloud for many years. They continue to grow and integrate new features when needed. I sell online and heavily rely on their integration with Shopify to link my inventory with my website and selling platforms. The CC team is extremely helpful with any questions or issues that may arise. They also take my suggestions and work on long-term solutions and updates.
All of the features are easy to use from a mobile device. I can add a new consignor, add new items and make sales all on my phone. I also like the integrations within ConsignCloud such as Shopify.
I can't think of anything at this moment.
Jennifer R.
Apparel & Fashion, 1-10 employees
Used daily for less than 6 months
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The transition from our manual system to CC was not fun. We had to go from a consignor-centric system to a SKU system, and for us, it wasn't intuitive. Now that it's fully operational, it's made inventory management so much easier. Plus, our consignors love it - they tell us we are the most technologically advanced consignment store in town. That helps us stand out from the pack!
The email notifications to consignors have streamlined payment and pick-up. It gives consignors tools to manage their account, and thus allows us to hold them responsible. The inventory management component has allowed us to double, if not triple, our intake volume.
We'd like to see more robust reporting features, and the customer data isn't useful right now. Crossing our fingers that you introduce a rewards/loyalty program soon!
Lance M.
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I've been running my store since 2011, and I thought I was good at it, but it turns out I was Jon Snowing it. I knew nothing. Consign Cloud came in and automated every feature that I had been doing manually. Consignor notifications, payment tracking, discounting; the list goes on. Their tagging system alone saves me hours of work each week. It's cloud based so your data is safe, and works through a browser so it's good to go on PC or Mac without any pesky licensing fees. It is an incredibly powerful tool, one that has had both immediate and long lasting benefits for my business.
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